Uber应该如何应对乘客安全顾虑

在保障乘客和司机安全的问题上，打车服务供应商Uber做得还远远不够。Uber也认识到这个问题的重要性，并透露已经成立了咨询委员会，以规范其安全流程。

该委员会于2015年11月底成立，共由六人组成，分别是前德克萨斯州运输局副执行主任约翰•巴顿；Chegg网高级副总裁兼总顾问、前eBay信任与安全事务高级副总裁罗伯•切斯纳特；前波士顿警察局局长埃德•戴维斯；印第安纳大学摩利尔法学院副教授、前纽约大学法学院布伦南司法中心法律顾问杰西卡•伊格林；科文顿•柏灵律师事务所法律顾问、美国司法部长埃里克•霍尔德前幕僚长玛格丽特•理查德森；以及全美反对家暴网络执行副总裁、安全网络技术项目创始人、妇女庇护所全球网络董事辛迪•索斯沃斯。

在一篇介绍该委员会的博文中，Uber公司首位首席安全官乔•苏利文写道：“我们会不断开发新方法和技术来减少乘客、司机和公众的风险，提高安全系数，在这一过程中，这些顾问会给我们提供重要的建议和忠告。”

Uber加强安全措施并不令人意外。近几年来，这家公司因司机袭击或骚扰乘客事件屡屡登上新闻头条，最近甚至发生了乘客袭击司机的事件。为了进一步破坏该公司的声誉，出租车行业声称，他们的司机比Uber更安全。（财富中文网）

译者：严匡正

审校：任文科

In a tacit acknowledgement that it’s far from doing everything possible to keep passengers and drivers as safe as possible, ride-hailing company Uber said that it has established an advisory board to help guide its safety procedures.

The six-person board is made up of John Barton, former deputy executive director, Texas Department of Transportation; Rob Chesnut, senior VP and general counsel at Chegg and former senior VP of trust and safety at eBay; Ed Davis, former Boston Police commissioner; Jessica Eaglin, associate professor of law at Indiana University, Maurer School of Law, and former counsel at the Brennan Center’s Justice at NYU School of Law; Margaret Richardson of Counsel, Covington & Burling and former chief of staff to U.S. Attorney General Eric Holder; and Cindy Southworth, executive VP of the National Network to End Domestic Violence, founder of the Safety Net Technology Project, and board member of the Global Network of Women’s Shelters.

“These advisors will provide critical recommendations and counsel as we continue to develop new methods and technologies that reduce risk and increase safety for riders, drivers, and the public,” writes Uber’s first chief security officer, Joe Sullivan, in a blog post about the new board.

Uber’s move to beef up its safety approaches is no surprise. Over the years, the company has made headlines over incidents of drivers assaulting or harassing passengers, and even the other way around very recently. The taxi industry has also argued that its drivers are much safer than those of Uber in an attempt to discredit the company.