职业发展哪家强：这10家公司的员工培训计划最出色
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如果你是一个有远大抱负的人，想要的是一份事业，而不仅仅是一份职业，那么你不妨将目光投向那些愿意对员工进行投资，并且为他们准备了丰富的培训与发展项目的企业。研究显示，在这些企业里，公司和员工双方都会受益匪浅，企业的员工满意度、内部晋升机会均有所提高，同时也营造了更加能留人的环境。 根据《培训》杂志（Training Magazine）的一篇报道，美国企业平均每年花在员工培训与发展项目上的资金高达45亿美元左右。这么好的机会，我们自然不应该放过。以下这十家公司就提供了不少实用的培训项目，能够将你培养成一名更好的领导者和经理人，并且能够教你更好地进行团队合作。 1.Seattle Genetics 公司简介：Seattle Genetics是总部位于美国西雅图的一家生物科技公司，主要研发治疗癌症的抗体靶向药物。 招聘地点：华盛顿州博瑟尔市 员工人数：800名 开设项目：该公司不仅承诺报销员工的培训学费，并且在公司内部开设了旨在提高工作相关技能的课程，同时还积极选派员工参加与工作有关的各种会议及研讨会。该公司的人事专员泰勒·克莱因表示：“我们鼓励并支持员工接受继续教育。我们在公司里开设了一系列培训课程，以提高员工在工作和管理方面的技能。同时我们还为员工提供了参加与工作相关的会议和研讨会的机会。” 为什么提供这种福利：克莱因表示：“帮助员工进行职业发展，无论对于员工还是对于Seattle Genetics公司的未来，都是一笔重要的投资。” 该公司在寻找哪种人才：克莱因表示：“首先要具备团队精神，其次不论做什么事情都要有激情。我们想要的是那种能够为了实现个人目标而不懈奋斗，同时又能意识到集体的力量的人才。” 2.SAS 公司简介：SAS是商业分析软件与服务领域的领军者。 招聘地点：该公司的全球总部位于北卡罗莱纳州的加利市。它在公司总部、全美各地和国际上都开放了职位招聘。 员工人数：全球：14,019人；公司总部：5,519人。 开设项目：该公司设置了以职业培训与发展为主要内容的后备干部计划，并提供了职业辅导服务，同时还开设了一座职业资源中心。另外，该公司还开设了专门面对销售和技术岗位的“SAS学院”项目，为新招聘的大学毕业生提供了课堂知识与实地操作相结合的培训，确保他们尽快成功地进入工作角色。 为什么提供这种福利：该公司的高级公关专员莎伦·希思表示：“知识型人才永远不想原地踏步。所以SAS提供了多种成长机会，让我们的员工始终保持挑战性、积极性和参与性。” 该公司在寻找哪种人才：希思表示：“我们寻找的是‘多面手’型人才，而不是‘偏科’型人才。我们希望应聘者具有良好的沟通协作能力，并且可以轻松适应快速变化的环境。同时我们希望找到那种能够给予领导层一定启发，帮助公司实现创新、变革和业务转型的人才。” 3.亚马逊 公司简介：亚马逊是一家全球性的电商公司，这家公司有四大指导原则：客户至上、对发明的热情、致力于卓越的运营、长期思考。 招聘地点：全球。 员工人数：全球共有245,200名员工。 开设项目：在正式聘用之前，拟聘用的员工要先经历为期一个月的强化培训与领导力培训。如果订单履行中心的员工学习工作相关领域的课程，公司会预付95%的学费。亚马逊还有一座“虚拟联络中心”，教员工怎样在家工作。 为什么提供这种福利：亚马逊的企业沟通经理蒂尔·佩尼贝克表示：“我们希望员工从第一天起就成为企业的‘拥有者’。于是我们会训练他们如何‘拥有’那些能够影响千百万顾客的产品和服务。这非常有利于他们在亚马逊的职业发展。” 该公司在寻找哪种人才：“我们是一家由开拓者组织的公司。我们希望我们的员工勇于大胆地承担风险和责任，并且将精力放在为顾客发明创造上。”佩尼贝克说。 4.Bonobos 公司简介：成立于2007年的Bonobos，凭借推出垂直一体化电商品牌的创新模式，已经成为零售行业的一匹黑马。 招聘地点：美国各地。 员工人数：企业员工：155人；零售店务员：165人。 开设项目：该公司开设了培训管理技能的“为成功而管理”项目，针对绩效管理培训的“顺应成功”项目，旨在帮助店务员搞好与高级员工关系的“向上管理”项目，以及旨在令所有员工更好地了解顾客体验的“了解你的客户”项目。 为什么提供这种福利：该公司的员工体验高级经理蒂夫·波帕指出：“我们的目标是使我们的员工变得更好，并且使他们具备管理他们自身及其团队所必需的技能。” 该公司在寻找哪种人才：波帕表示：“我们在招聘时，主要着眼于公司的一些核心价值，而我们的企业文化也正是基于这些价值而打磨出来的。我们认为，在招聘人才时，最重要的就是聚拢这样一群人才：他们喜欢彼此的陪伴，并尊重彼此的技能。可能前一分钟，他还在智力层面与你争论不休；下一分钟，你们又一起勾肩搭背地吃东西去了。” 5.AT&T 公司简介：AT&T帮助全球数百万人接入娱乐系统、移动网络、高速互联网和语音服务。 招聘地点：全美各地。 员工人数：在全球各地拥有28万余名员工。 开设项目：该公司开设了一个叫做“AT&T大学”的培训项目，该项目以培训高级管理人员为主，重点进行领导力与管理发展方面的培训。除了在达拉斯总部开设了有关课程以外，“AT&T大学”通过与佐治亚理工学院和在线教育机构Udacity合作，还在全美各地开设了分校区。 AT&T还开设了有史以来的第一个在线计算机科学硕士学位（OMS CS），并且通过与Udacity合作，推出了多套被称为“微学位”的技术认证培训课程。这些课程可由员工自行控制学习进度，在较短时间内就能取得相关资质。目前已开课的资质类别包括网页与移动开发、数据分析和技术创业等等，日后还会逐渐增加新的课程。 为什么提供这种福利：该公司的企业沟通经理玛蒂·里克特表示：“我们不能光指望招聘，也不能光指望传统教育体系下培养的人才。我们需要的是已经有了在竞争环境下和数字化世界中工作的经验的人。我们关注的是如何让公司的领导集中精力推动企业的战略创新与业务实绩，以及对我们的28万名员工的技能进行培训和再培训，并且培养一种持续学习的文化。” 该公司在寻找哪种人才：里克特指出：“我们寻找的是对科技和创新抱有激情，并且具有出色的沟通和客户服务技能的人才。我们希望应聘者能够在快节奏、多元化的工作环境中茁壮成长，并且具有最高标准的诚实、正直和尊重等美德。” 6.Randstad US 公司简介：Randstad US是美国最大的人事组织之一，该组织拥有900多个分支及办事机构，平均每周为10万多人提供临时性工作及永久安置服务。 招聘地点：美国各地。 员工人数：5,300名企业员工 开设项目：该组织提供了专业认证、新任经理人技能、经理人效率、领导力发展、沟通与展示技能，以及职业辅导等方面的培训项目。 为什么提供这种福利：该组织的人才管理高级副总裁米歇尔·普林斯指出：“我们非常重视员工的价值，鼓励员工个人的职业成长，并且鼓励他们在企业内部进行职业流动。而为员工提供职业发展项目，则是帮助他们在Randstad US取得职业成功的重要一环。” 该公司在寻找哪种人才：普林斯表示：“我们需要的是对成功有强烈追求，并且拥有强大的判断力和工作道德的求职者。” 7.Paychex 公司简介：Paychex是一家领先的整合式人力资本管理解决方案提供商，服务范围包括工资支付、人力资源、退休及保险服务等。 招聘地点：纽约州的罗什市；北卡罗莱纳州的格林斯博罗市；菲尼克斯；纳什威尔；俄克拉荷马市；丹佛；印第安那波利斯；康涅狄格州的哈特福德市；俄亥俄州的米哈尔顿市；迈阿密；佛罗里达州的彼得斯堡。 员工人数：13,000人。 开设项目：为新招聘的销售与服务人员提供了定制培训。该培训综合了线上与线下课程，既包括在员工家中利用网络平台自学，也包括在纽约州罗什市的一座先进的教学设施中由讲师进行面授培训。 为什么提供这种福利：该公司的公关经理丽莎·弗莱明指出：“我们对于员工学习与发展的投入，对过去20年来公司所取得的成功起到了巨大的促进作用。同时，这种投入也使Paychex招聘和保留了很多优秀的人才。我们的培训项目一直是令很多人才下决心来Paychex工作的一个重要原因。” 该公司在寻找哪种人才：“我们招聘得最多的岗位是客服、呼叫中心和外部销售岗位，但我们也在寻找IT、管理类人才，以及人力资源方面的通才。” 8.CyberCoders 公司简介：CyberCoders是On Assignment公司旗下的子公司，主要从事科技领域人才的永久安置工作。 招聘地点：加州的尔湾市和洛杉矶；马萨诸塞州的波士顿与弗雷明汉市。 员工人数：350余人。 开设项目：通过“招聘助理孵化器”项目，将教育背景优秀、进取心和竞争力较强的人才招入企业，并且教他们如何利用科技开发多元化的市场。 为什么提供这种福利：该公司总裁谢恩·兰布指出：“围绕人才的竞争是很激烈的，所以我们需要找到一种方法，在他们职业生涯刚开始的时候，就将最优秀的人才吸引进来。我们相信，只要赋予这些年轻人他们所需的业务开发和招聘技能，他们终将拥有长久而成功的职业生涯。” 该公司在寻找哪种人才：“我们想寻找的是那些愿意加入一个积极向上、努力工作的团队的人。” 9.施耐德电气 公司简介：施耐德电气是全球能源管理与自动化领域的专家。 招聘地点：全球 员工人数：16万人 开设项目：施耐德电气大学（Schneider Electric University）提供了行政发展、领导力、客户教育、能源与解决方案、卓越销售与功能性技巧等多个领域的专业学术课程。此外，该公司还开设了施耐德能源大学（Energy University），这是一个免费的在线教育资源，围绕能源效率和数据中心等课题拥有200多套课程。 为什么提供这种福利：该公司的招聘品牌专员珍娜·罗兰表示：“我们相信，对于这些具有较高潜能且处于职业生涯早期的员工，如果使他们有机会在公司内部的多个地点和多个职位上锻炼，将来他们就会变得更强大，成为我们企业更坚定的领导者。” 该公司在寻找哪种人才：“我们的企业文化是一种注重高绩效的文化，希望应聘者能够接受。我们正在寻找坦率、开放、热情、高效，并且愿意挑战现状的人才。” 10.万豪国际 公司简介：万豪国际是一家全球领先的酒店管理公司，在全球85个国家和地区拥有4,400多处酒店资产。 招聘地点：总部及旗下所有酒店资产均在招聘。 员工人数：万豪国际管理的酒店资产拥有超过20万名员工，其中光是在美国就有102,301人。 开设项目：万豪国际通过虚拟教学和面授教学等多种交付模式，向全球员工提供了一系列培训机会。这些培训主要致力于提高员工的技能，此外万豪也为员工提供了职业发展培训，比如工作与生活的平衡、领导力与管理等课题。 为什么提供这种福利：万豪国际的董事长兼CEO苏安励指出：“万豪国际之所以向员工提供培训，是因为我们重视每个人的幸福与成长。” 该公司在寻找哪种人才：苏安励表示：“当我招聘的时候，我会招聘那些富有激情的人。我们可以通过培训教会你怎样在前台工作，但我们没法教你怎样对顾客抱有同理心，也没法教你笑。” （财富中文网） 译者：朴成奎 |
If you’re looking for a career and not just any old job, set your sights on a company that invests in its employees by offering training and development programs. Research shows both companies and employees reap the benefits, including increased job satisfaction levels, internal promotion opportunities and better retention. According to a report by Training Magazine, companies in the U.S. spend an average $4.5 billion on training and development programs for employees—so make sure you cash in on this opportunity. Check out these 10 companies offering programs that will help train you to be a better leader, manager and team player. 1.Seattle Genetics What the company does: Seattle Genetics is a biotechnology company focused on developing antibody-based therapies to treat cancer. 1.Seattle Genetics Locations hiring: Bothell, Washington Number of employees: 800 Programs offered: Tuition reimbursement, onsite training courses to enhance job-related skills and access to job-related conferences and seminars. “We encourage and support continuing education, offer onsite training to enhance job- and management-related skills and provide opportunities for our employees to attend job-related conferences and seminars,” says Taylor Cline, staffing associate. Why the company offers this perk: “Developing our employees’ careers is an investment for both our employees and the future of Seattle Genetics,” says Cline. What kind of employee the company is looking for: “Team members who bring enthusiasm to everything they do,” says Cline. “We look for employees who are constantly striving to attain individual goals while recognizing the power of working collaboratively.” 2.SAS What the company does: SAS is a leader in business analytics software and services. Locations hiring: World headquarters in Cary, North Carolina, throughout the U.S. and internationally 2.SAS Number of employees: Worldwide: 14,019; Company headquarters: 5,519 Programs offered: Emerging leadership programs for professional training and development, career mentoring and a career resource center. The SAS Academics program for sales and technical enablement provides both in-class and on-the-job training to ensure that recent grads are set up for success before moving into their full-time roles. Why the company offers this perk: “Knowledge workers never want to be stagnant,” says Shannon Heath, senior communications specialist. “So SAS provides opportunities for growth to keep our employees challenged, motivated and engaged.” What kind of employee the company is looking for: “We seek well-rounded individuals who are multi-dimensional and not so narrowly focused,” says Heath. “People who are good communicators and collaborators and can easily adapt to rapidly changing environments. We look for those who inspire leadership that sparks innovation, change and business transformation.” 3. Amazon What the company does: Amazon.com is an e-commerce company that’s guided by four principles: customer obsession, passion for invention, commitment to operational excellence and long-term thinking. Locations hiring: Worldwide Number of employees: 245,200 employees worldwide Programs offered: An intensive, month-long training and leadership program prior to hire. Amazon prepays 95% of tuition for employees at fulfillment centers to take courses in in-demand fields. A “Virtual Contact Center” trains employees to work from home. Why the company offers this perk: “We want our employees to be owners from day one,” says Teal Pennebaker, corporate communications manager, “so we train them to take ownership over products and services that impact millions of customers. This helps them pioneer a career at Amazon.” What kind of employee the company is looking for: “We’re a company of pioneers. We seek out people who want to make bold bets, take ownership and get their energy from inventing on behalf of customers,” says Pennebaker. 4.Bonobos What the company does: Founded in 2007, Bonobos has established itself as a leader in the retail industry for its innovative approach to launching vertically integrated e-commerce brands. 4.Bonobos Locations hiring: Locations across the U.S. Number of employees: 155 corporate employees and 165 retail associates Programs offered: “Managing for Success” teaches management skills; “Fit for Success” focuses on performance management training; “How to Manage Up Well” trains associate-level employees to navigate relationships with senior employees; and “Know Your Customer” trains all employees to better understand the customer experience. Why the company offers this perk: “The goal is to help our employees become better workers and to equip them with the skills they need to manage themselves and their teams,” says Tiff Poppa, senior manager of employee experience. What kind of employee the company is looking for: “We hire based on our core virtues, which are hugely responsible for helping us hone our company culture,” says Poppa. “We believe it’s about rallying people who enjoy each other’s company and respect each other’s skill. It’s about working alongside people you rely on to spar with you intellectually one moment, then grab tacos with you the next.” 5.AT&T What the company does: AT&T helps millions around the globe connect with entertainment, mobile, high-speed Internet and voice services. ５.AT&T Locations hiring: Locations across the U.S. Number of employees: More than 280,000 worldwide Programs offered: AT&T University is an executive-led program focused on leadership and management development housed at their Dallas headquarters, with satellite campuses across the U.S. In partnership with Georgia Tech and Udacity, Inc., AT&T helped create the first-ever Online Master of Science in Computer Science (OMS CS) degree and partnered with Udacity to create and launch several self-paced, fast-track technical credentials called Nanodegrees across web and mobile development, data analytics and tech entrepreneurship, with more programs to come. Why the company offers this perk: “We can’t depend on just hiring and the traditional educational system as sources for retooling or finding new talent. We need employees who are ready to work in a competitive and more digital world,” says Marty Richter, corporate communications manager. “We’re focused on aligning company leaders to strategic business innovation and results, skilling and reskilling our 280,000 employees and inspiring a culture of continuous learning.” What kind of employee the company is looking for: “We’re looking for people who are enthusiastic about technology and innovation and have excellent communication and customer service skills,” says Richter. “We’re seeking people who can thrive in a fast-paced, diverse work environment and who have a commitment to the very highest standards of honesty, integrity and respect.” 6.Randstad US What the company does: Randstad US RANJY 4.04% is one of the largest staffing organizations in the U.S., providing temporary-to-hire and permanent placement services each week to more than 100,000 people through its network of more than 900 branches and client-dedicated locations. 6.Randstad US Locations hiring: Locations across the U.S. Number of employees: 5,300 corporate employees Programs offered: Training programs in the areas of certification, new manager skills, manager effectiveness, leadership development, communication and presentation skills, plus mentoring and coaching programs. Why the company offers this perk: “We value our employees and encourage their professional growth and career mobility within the organization,” says Michelle Prince, senior vice president of talent management. “Providing professional development to employees is an important part of their career success at Randstad.” What kind of employee the company is looking for: “Job seekers with a strong drive to succeed, strong judgment and strong work ethic,” says Prince. 7.Paychex What the company does: Paychex PAYX -2.93% is a leading provider of integrated human capital management solutions for payroll, HR, retirement and insurance services. 7.Paychex Locations hiring: Rochester, New York; Greensboro, North Carolina; Phoenix; Nashville; Oklahoma City; Denver; Indianapolis; Hartford, Connecticut; Middletown, Ohio; Miami; and St. Petersburg, Florida. Number of employees: 13,000 Programs offered: Customized new-hire training programs for sales and service employees. The new-hire programs are a combination of virtual learning at an employee’s home base and instructor-led learning at a state-of-the-art training facility in Rochester, New York. Why the company offers this perk: “Our commitment to employee learning and development has been a strong contributor to company success for over two decades,” says Lisa Fleming, public relations manager. “This commitment has also benefited Paychex from a recruitment and retention perspective. Our training programs consistently get rated as one of the reasons people make the decision to work at Paychex.” What kind of employee the company is looking for: “Our most-recruited positions are customer service, call center and outside sales positions,” says Fleming, “but we also often look for IT, management and HR generalist positions.” 8.CyberCoders What the company does: CyberCoders, a division of On Assignment, is a tech-focused permanent placement organization. 8. CyberCoders Locations hiring: Irvine and Los Angeles, California; Boston and Framingham, Massachusetts Number of employees: More than 350 Programs offered: Through the Associate Recruiter Incubator Program, CyberCoders takes educated, highly driven, competitive individuals and teaches them to apply technology to a diverse marketplace. Why the company offers this perk: “Competition for talent is intense, and we needed to find a way to attract the top competitors early in their careers,” explains Shane Lamb, President of CyberCoders. “We believe that equipping young professionals with the tools they need to build their business development and recruiting skills will lead to a long and successful career.” What kind of employee the company is looking for: “Individuals who want to be part of a positive and hardworking team,” says Lamb. 9.Schneider Electric What the company does: Schneider Electric SBGSY -14.61% is a global specialist in energy management and automation. Locations hiring: Globally Number of employees: 160,000 Programs offered: Schneider Electric University offers dedicated academies for executive development, leadership, customer education, energy and solutions, sales excellence and functional skills. The company also offers Energy University, a free online educational resource with more than 200 courses on energy efficiency and data center topics. Why the company offers this perk: “We believe providing high-potential, early-career employees opportunities to build their portfolio with multiple positions in multiple locations across the company,” says Jenna Roland, employer branding specialist. “They will be stronger and more committed leaders of our organization in the future.” What kind of employee the company is looking for: “We are looking for people to embrace our high-performance culture by being straightforward, open, passionate and effective and to challenge the status quo,” says Roland. 10. Marriott International Inc. What the company does: Marriott International MAR -7.31% is a leading hotel and lodging company, with more than 4,400 properties in 85 countries and territories. Locations hiring: All hotel and headquarter properties are hiring. Number of employees: There are more than 200,000 employees at Marriott-managed properties, including 102,301 employees in the U.S. Programs offered: Marriott International offers a variety of training to employees worldwide using multiple training delivery methods, including virtual and in-person. The training focuses on developing skills, and provides professional and career development training. Topic areas include work-life balance, leadership and management. Why the company offers this perk: “Marriott International offers our associates training because we believe in the well-being and growth of each and every one,” says Arne Sorenson, President and CEO, Marriott International. What kind of employee the company is looking for: “When I’m looking to hire, I look for someone with passion,” says Sorenson. “We can train you to work at the front desk, but we can’t train you to be empathetic or to smile.” |
