iPhone 6s的电池问题严重，超出苹果预期

苹果（Apple）iPhone 6s电池的故障会导致部分手机在电池耗尽前突然关机。这种情况的波及范围之广，已经超出了苹果起初的判断。

本周二，这家iPhone制造商宣布，他们最初认为发生故障的手机仅限于2015年9月和10月出厂的批次，而如今看来这个故障可能也会影响其他时间生产的手机。

在苹果中文支持页面的中英文说明上，公司表示“在受影响范围之外，也有少量顾客报称存在意外关机情况”。

苹果强调，这项故障并不是安全问题，原因在于某项电池元件被装配之前“在受控环境空气中暴露时间过长”。

位于北京的监管方中国消费者协会在11月收到了大量投诉，之后苹果宣布，将对在2015年9月和10月购买，序列号符合某个未经披露的范围的iPhone 6s手机提供免费的电池更换服务。

而在最新的声明中，这家位于加利福尼亚的科技公司表示，为了收集信息，他们将在下周推出的iOS的软件更新中植入额外的诊断功能。但是苹果并未披露可能受到故障影响的手机数量。

对于智能手机厂商而言，今年是艰难的一年。早些时候，许多用户表示Galaxy Note 7会出现爆炸或起火的现象，之后三星（Samsung）被迫召回并停止生产该款手机。该问题是锂离子电池过热所致。 （财富中文网）

译者：严匡正

A bug in Apple’s AAPL 0.98% iPhone 6s battery that causes some phones to abruptly shutdown before their charge is exhausted is more widespread than the company initially thought.

On Tuesday the iPhone maker announced that the issue may affect some phones not manufactured in September or October of 2015, which it had previously determined as the only susceptible batch.

In the English translation of a message posted on the company’s Chinese support page, Apple said that a “small number of customers outside of the affected range have also reported an unexpected shutdown.”

The bug — which the company put down to a battery component being “exposed to controlled ambient air longer than it should have been” before assembly — is not a safety issue, Apple stressed.

After a wave of complaints flooded Beijing-based regulator the China Consumers Association last month, Apple announced in November that it would offer free battery replacements for iPhone 6s units purchased in September and October 2015 that fell within an undisclosed serial number range.

In its latest announcement, the California-based tech company said that, as part of an information gathering effort, it would be incorporating additional diagnostic capabilities in an iOS software update, which would be available next week. It did not disclose how many phones might be affected.

It has been a tough year for smart phone makers. Earlier this year Samsung SSNLF -12.28% was forced to recall and cancel its Galaxy Note 7 after numerous users reported their phones exploding or catching fire. That bug was down to overheating lithium-ion batteries.