一项对美国大型企业年度报告的调查显示,越来越多的企业强调人工智能可能是一种潜在的风险因素。
根据研究公司Arize AI的一份报告,《财富》美国500强企业中有281家将人工智能列为风险因素,这一比例高达56.2%,相较于去年仅有49家企业提出警告,增幅高达473.5%。
报告称:“如果说《财富》美国500强企业的年度报告能说明一件事的话,那就是许多行业都感受到了生成式人工智能的影响——即使是那些尚未拥抱这项技术的行业。鉴于大多数企业在提及人工智能时都将其作为风险因素,因此企业确实有机会通过突出自身的创新并提供如何使用生成式人工智能的情境来脱颖而出。”
毋庸置疑的是,警告数量的跃升也与2022年底OpenAI发布ChatGPT之后,人们对人工智能的认识和兴趣也出现了爆炸式增长相吻合。提及人工智能的公司数量猛增了152%,达到323家。
现在,人工智能已完全引起美国企业的关注,其风险和机遇也逐渐成为人们关注的焦点,各公司纷纷披露它们认为潜在的负面影响来自何处。
但有些公司比其他公司更担忧。根据Arise的数据,媒体和娱乐行业是最为紧张的,该行业91.7%的《财富》美国500强企业认为存在人工智能风险。随着表演者和公司都在寻求防范这项新技术,人工智能已经在整个行业蔓延开来。
流媒体巨头网飞(Netflix)在其年度报告中表示:“包括生成式人工智能的开发和使用在内的新技术发展正在迅速发展。如果我们的竞争对手通过使用这些技术获得优势,那么我们的有效竞争能力和经营业绩可能会受到负面影响。”
好莱坞巨头迪士尼(Disney)表示,“尚未确定”管理生成式人工智能等新技术的法规,最终可能会影响其知识产权使用的收入来源及其制作娱乐产品的方式。
Arise表示,86.4%的软件和科技公司、70%的电信公司、65.1%的医疗保健公司、62.7%的金融公司和60%的零售商也发出了警告。
相比之下,只有18.8%的汽车公司、37.3%的能源公司和39.7%的制造商发出了人工智能风险警告。
这些警告也来自那些将人工智能纳入其产品的公司。摩托罗拉(Motorola)表示:“人工智能可能不会始终按预期运行,数据集可能不充分或包含非法、有偏见、有害或攻击性信息,这可能会对我们的经营业绩、商业声誉或客户对我们人工智能产品的接受度产生负面影响。”
赛富时(Salesforce)指出,人工智能及其提供客户的客户信息的Customer 360平台:“如果我们赋能或提供的解决方案因其对人权、隐私、就业或其他社会环境的感知或实际影响而引起争议,那么我们就可能会面临新的或强化的政府或监管审查、品牌或声誉损害、竞争损害或法律责任。”
在网络安全和数据泄露方面,人工智能也被视为一种风险。事实上,最近举行的Def Con安全会议强调了人工智能在网络安全方面的重要性。
与此同时,6月份发表在《酒店营销与管理杂志》(Journal of Hospitality Market and Management)上的一项研究发现,如果产品被贴上“人工智能”的标签,消费者对购买该产品的兴趣就会降低。
这项研究的作者之一、华盛顿州立大学(Washington State University)卡森商学院酒店管理教授多甘·古尔索伊(Dogan Gursoy)表示,需要说服消费者让其相信人工智能在特定产品中的好处。
“很多人都会问,‘为什么我的咖啡机需要人工智能,或是为什么我的冰箱或吸尘器需要人工智能?’”他本月早些时候对《财富》杂志表示。(财富中文网)
译者:中慧言-王芳
一项对美国大型企业年度报告的调查显示,越来越多的企业强调人工智能可能是一种潜在的风险因素。
根据研究公司Arize AI的一份报告,《财富》美国500强企业中有281家将人工智能列为风险因素,这一比例高达56.2%,相较于去年仅有49家企业提出警告,增幅高达473.5%。
报告称:“如果说《财富》美国500强企业的年度报告能说明一件事的话,那就是许多行业都感受到了生成式人工智能的影响——即使是那些尚未拥抱这项技术的行业。鉴于大多数企业在提及人工智能时都将其作为风险因素,因此企业确实有机会通过突出自身的创新并提供如何使用生成式人工智能的情境来脱颖而出。”
毋庸置疑的是,警告数量的跃升也与2022年底OpenAI发布ChatGPT之后,人们对人工智能的认识和兴趣也出现了爆炸式增长相吻合。提及人工智能的公司数量猛增了152%,达到323家。
现在,人工智能已完全引起美国企业的关注,其风险和机遇也逐渐成为人们关注的焦点,各公司纷纷披露它们认为潜在的负面影响来自何处。
但有些公司比其他公司更担忧。根据Arise的数据,媒体和娱乐行业是最为紧张的,该行业91.7%的《财富》美国500强企业认为存在人工智能风险。随着表演者和公司都在寻求防范这项新技术,人工智能已经在整个行业蔓延开来。
流媒体巨头网飞(Netflix)在其年度报告中表示:“包括生成式人工智能的开发和使用在内的新技术发展正在迅速发展。如果我们的竞争对手通过使用这些技术获得优势,那么我们的有效竞争能力和经营业绩可能会受到负面影响。”
好莱坞巨头迪士尼(Disney)表示,“尚未确定”管理生成式人工智能等新技术的法规,最终可能会影响其知识产权使用的收入来源及其制作娱乐产品的方式。
Arise表示,86.4%的软件和科技公司、70%的电信公司、65.1%的医疗保健公司、62.7%的金融公司和60%的零售商也发出了警告。
相比之下,只有18.8%的汽车公司、37.3%的能源公司和39.7%的制造商发出了人工智能风险警告。
这些警告也来自那些将人工智能纳入其产品的公司。摩托罗拉(Motorola)表示:“人工智能可能不会始终按预期运行,数据集可能不充分或包含非法、有偏见、有害或攻击性信息,这可能会对我们的经营业绩、商业声誉或客户对我们人工智能产品的接受度产生负面影响。”
赛富时(Salesforce)指出,人工智能及其提供客户的客户信息的Customer 360平台:“如果我们赋能或提供的解决方案因其对人权、隐私、就业或其他社会环境的感知或实际影响而引起争议,那么我们就可能会面临新的或强化的政府或监管审查、品牌或声誉损害、竞争损害或法律责任。”
在网络安全和数据泄露方面,人工智能也被视为一种风险。事实上,最近举行的Def Con安全会议强调了人工智能在网络安全方面的重要性。
与此同时,6月份发表在《酒店营销与管理杂志》(Journal of Hospitality Market and Management)上的一项研究发现,如果产品被贴上“人工智能”的标签,消费者对购买该产品的兴趣就会降低。
这项研究的作者之一、华盛顿州立大学(Washington State University)卡森商学院酒店管理教授多甘·古尔索伊(Dogan Gursoy)表示,需要说服消费者让其相信人工智能在特定产品中的好处。
“很多人都会问,‘为什么我的咖啡机需要人工智能,或是为什么我的冰箱或吸尘器需要人工智能?’”他本月早些时候对《财富》杂志表示。(财富中文网)
译者:中慧言-王芳
A survey of annual reports from the biggest U.S. corporations are increasingly highlighting artificial intelligence as a possible risk factor.
According to a report from research firm Arize AI, the number of Fortune 500 companies that cited AI as a risk hit 281. That represents 56.2% of the companies and a 473.5% increase from the prior year, when just 49 companies flagged AI risks.
“If annual reports of the Fortune 500 make one thing clear, it’s that the impact of generative AI is being felt across a wide array of industries—even those not yet embracing the technology,” the report said. “Given that most mentions of AI are as a risk factor, there is a real opportunity for enterprises to stand out by highlighting their innovation and providing context on how they are using generative AI.”
To be sure, the jump in warnings also coincides with the explosion of awareness and interest in AI after OpenAI’s release of ChatGPT in late 2022. The number of companies that made any mention of AI leapt 152% to 323.
Now that AI is fully on corporate America’s radar, the risks and opportunities are coming into focus, with companies disclosing where they see potential downside coming from.
But certain companies are more worried than others. Leading the way was the media and entertainment industry, with 91.7% of Fortune 500 companies in that sector citing AI risks, according to Arise. That’s as AI has rippled through the industry as performers and companies look to guard against the new technology.
“New technological developments, including the development and use of generative artificial intelligence, are rapidly evolving,” streaming leader Netflix said in its annual report. “If our competitors gain an advantage by using such technologies, our ability to compete effectively and our results of operations could be adversely impacted.”
Hollywood giant Disney said rules governing new technologies like generative AI are “unsettled,” and eventually could affect revenue streams for the use of its intellectual property and how it creates entertainment products.
Arise said 86.4% of software and tech companies, 70% of telecoms, 65.1% of healthcare companies, 62.7% of financials, and 60% of retailers also warned.
By contrast, just 18.8% of automotive companies flagged AI risks, along with 37.3% of energy firms and 39.7% of manufacturers.
The warnings also came from companies that are incorporating AI into their products. Motorola said “AI may not always operate as intended and datasets may be insufficient or contain illegal, biased, harmful or offensive information, which could negatively impact our results of operations, business reputation or customers’ acceptance of our AI offerings.”
Salesforce pointed to AI and its Customer 360 platform, which provides information about customers’ customers: “If we enable or offer solutions that draw controversy due to their perceived or actual impact on human rights, privacy, employment, or in other social contexts, we may experience new or enhanced governmental or regulatory scrutiny, brand or reputational harm, competitive harm or legal liability.”
AI was also flagged as a risk when it comes to cybersecurity and data leaks. In fact, the recent Def Con security conference highlighted the importance of AI in cybersecurity.
Meanwhile, a study published in the Journal of Hospitality Market and Management in June found consumers were less interested in purchasing an item if it was labeled with the term “AI.”
Consumers need to be convinced of AI’s benefits in a particular product, according to Dogan Gursoy, hospitality management professor at Washington State University’s Carson College of Business and one of the study’s authors.
“Many people question, ‘Why do I need AI in my coffee maker, or why do I need AI in my refrigerator or my vacuum cleaner?'” he told Fortune earlier this month.