与全球所有人的境遇相同,今年入选《财富》杂志“全球40位40岁以下商界精英”榜单的获奖者也面临着应对疫情的挑战。这场疫情目前已经夺去了数十万人的生命,数百万人被迫居家办公。但岁寒知松柏,正是有了逆境的考验,真正的领袖才会由此脱颖而出。
《财富》杂志采访了2020年的获奖者,就疫情对其生活和工作的影响进行了提问。
以下回答,因篇幅和清晰度有所删改。
如何适应居家办公的生活……
阿黛丽娜•格罗兹达诺娃,36岁
Upgrade联合创始人兼投资者关系负责人
Zoom, Zoom, Zoom!我曾经以为,我们必须亲自飞过去见客户,才能达成协议。现在我知道,虚拟会议也有同样的效果(并节省时间)!
我还了解到,在这个充满挑战的时期,与商业伙伴保持联系是很重要的。永远不要预设商业伙伴在想什么,而是要伸出援手,保持联系,看看你是否可以为他们提供帮助。令人惊讶的是,你会由此发现很多商机。
贾马尔•拉德,35岁
Evergreen Action联合创始人兼活动主管
有时候,我会躺在床上接电话,我的狗的参会次数变多了。我认识到,每个人都在用自己的方式来应对疫情。耐心一些,友善一些,慷慨一些。我们都是试图以自己的方式在疫情中求生的人类。
设定生活与工作之间的界限……
安巴尔•巴塔查里亚,37岁
Maverick Ventures常务董事
疫情出现之前,工作有明确的界限。你要么是在工作,要么没有。然而,在疫情期间,这个界限消失了。我身边的每个人,都把更多的私人生活带到了工作之中。许多人的配偶、孩子、宠物都曾经出现在摄像头前,我也是如此,或者还有一些人是独居。很多人直接受到了疫情的影响,也有很多人的处境非常艰难。
在感同身受方面,我的变化很大。除了了解了大家的个人情况,它还要求我接受这样一个事实:在一天中有许多时刻,工作是第二位的,私人生活是第一位的。这两者我理应都负起责任。我发现其他人也接受了这一事实。我希望,这种提升同理心的驱动力,在疫情之后依旧会存在。
凯娅•科尔,39岁
万通保险数字体验负责人
作为一个团队,我们更需要富有革新精神,以管理不断变化的优先事项,适应新的外部环境,并迅速交付某些产品和功能。
当生活节奏加快时,我很难在工作和生活之间设定界限。早上一准备好,我就开始工作,一直工作到晚饭前。我失去了通勤时的私人时间——乘地铁上下班和前往其它办公室的时间,那时候我会阅览私人邮件、有趣的文章,或者干脆不接电话。现在,我把以前的通勤时间,用在了私人生活上,用于在早上冥想或者看电视,以及在晚上与同事们一起骑行Peloton动感单车。
伊丽莎白•哈蒙•里德,39岁
谷歌Geo工程副总裁
这次疫情给我带来的最大变化是,我必须更加重视某些方面。除非我设定更严格的界限,否则工作与家庭之间的界限会变得很模糊。我很难实时追踪团队和同事们的工作进程,所以我需要更加积极主动地去检查。由此,完成任务的难度变成了原来的两倍或三倍,所以我试着更慎重地考虑,我需要把时间花在哪里。
如果以前的工作方式不复存在……
卢卡斯•乔帕,38岁
微软首席环境官
认识我的人都知道,我特别喜欢白板会议,我会用它来讨论新的想法、战略,甚至预算。
在疫情时期,这种面对面讨论的工作方式消失了,也很难复制,但并非不可能复制。要成功地做到这一点,需要正式有计划地安排,那些过去常常是即兴出现的会议,并使用新的协作工具。过去我们用白板把团队召集在一起,现在我们使用空白时间(white space),也就是非结构化的时间来一起从各个角度看问题。在这个排满日程的新世界里,空白时间是一个经常被遗忘的职场元素。
朱莉娅•齐克,36岁
Everlywell创始人兼首席执行官
我认识到,有些“工作方式”是不必要的。自今年3月以来,我聘请了两名高管,至今还未与他们见过面。展望未来,我们将灵活地完成工作,对于线上和面对面这两种工作方式的看法也将变得不同。当然,疫情期间我也见证了我儿子的一些,我原本可能会错过的重要事件!这是黑暗时刻,我的一线光明。
关于放松身心……
安德烈•布莱克曼,38岁
Onboard Health创始人兼首席执行官
在这段时间里,一个重要教训就是,空出一些时间来放松身心是至关重要的,无论是通过冥想,安静的独处,还是在树林里散步。不仅是由于今年的危机,还因为,这可以大大提升你的专注力、幸福感,以及在困境中茁壮成长的能力。
大卫•罗吉尔,37岁
MasterClass联合创始人兼首席执行官
你是说,除了穿运动裤之外的方式?开个玩笑。我总是被教导要把情绪与工作区分开。 但在疫情期间,这是不可能的,因为情绪太多也太过突出。我没有把情绪放到一边,而是正视它们,并要求其他人也这样做,我们会在高管会议上谈论自己的感受。毕竟,这场疫情已经影响到了每个人,我们都在接受新的考验。不仅如此,我还相信,在工作场所培养领导层的情商,对员工和整个企业都会有好处。
在危机时刻与他人合作……
丽贝卡•曼恩,39岁
西联汇款企业合作伙伴及商业发展全球总监
我觉得,我更明白了我们有多需要对方。没有人可以独自度过一生,尤其是像现在这样的艰难时刻。在开始全球隔离之前,我不确定我们当中有谁知道,我们是那么需要人际关系和个人互动。幸运的是,有了技术,我们能够用前所未有的多种方式来弥合距离,但我永远不会再把自己与他人联系的需要视为理所当然。
斯塔茜•玛丽•伊施梅尔,36岁
《得州论坛报》编辑总监
无论是领导分布式团队,还是作为其中一员,我都有着丰富的、在严格的时间限制下完成复杂任务的经验。但我没有在疫情中生存的经验。所发生的变化是,我更加强烈地意识到,为员工提供住宿这一点很重要,没有人既能做好工作,又可以每天打8个多小时的视频电话。
确保没有人掉队,民权得到维护……
夏洛特•克莱默,33岁
作家、LGBTQ支持者、顾问
这让我反思了,劳动力结构是如何形成和发挥作用的,以及我在其中负有什么样的责任。在我们的职业生涯中,无论我们身在何处,我们都有义务确保没有人掉队。但是我们清楚地知道,美国目前放弃了很多人,其中大多数是女性、有色人种以及靠最低工资生活的人。这场疫情提供了一个难得的机会,我们可以借此调整解决问题的方式。在劳动层面,由此塑造一种公平和道德文化。
卡梅拉•特隆科索,37岁
洛桑联邦理工学院(EPFL)助理教授
对我来说,疫情改变了一切。由于一系列的巧合,我最终开发了一款用于新冠疫情的接触追踪应用程序。我的规划由此改变,因为我不得不放下几乎所有的教授工作,去领导应用程序的技术研发,这是为了让政府在几个月内采用这款应用程序,以避免监视基础设施的建造。
我学到的是,一个好的团队,可以帮助实现很多目标。组织和沟通能够得到来自社会力量的支持,这可以改变一切,包括政府计划部署的内容。
何塞•安东尼奥•巴尔加斯,39岁
Define American创始人
作为一名无证企业家,我已经习惯了人身自由的受限,这些限制会导致心理和情感障碍。自从1993年来到这里,我就没有离开过美国,因为如果我出境了,我不能保证我还可以入境,我已经有27年没出过国了。我通过网络了解世界,通过电影、电视、书籍等了解其它国家。
因为我是非法移民,所以有些事情我不能做,这迫使我总是跳出框架来思考,想办法在门关上的时候打开窗户。我总是要不断调整,以适应外界。在某种程度上,这些经历帮助了我,让我能够适应疫情期间的居家隔离生活。我学到了很多,由此更加看重自己的韧性。
真正重要的是……
麦克斯•卡特勒,29岁
Spotify旗下工作室Parcast董事总经理
从个人角度来看,这场疫情迫使我放慢脚步,反思在我的工作和个人生活中真正重要的是什么。我必须学会对我不想做的项目和活动说不。人生苦短,我们应该做自己喜欢的事情。我还发现,我的厨艺不如我想象的那么好。(财富中文网)
译者:Claire
与全球所有人的境遇相同,今年入选《财富》杂志“全球40位40岁以下商界精英”榜单的获奖者也面临着应对疫情的挑战。这场疫情目前已经夺去了数十万人的生命,数百万人被迫居家办公。但岁寒知松柏,正是有了逆境的考验,真正的领袖才会由此脱颖而出。
《财富》杂志采访了2020年的获奖者,就疫情对其生活和工作的影响进行了提问。
以下回答,因篇幅和清晰度有所删改。
如何适应居家办公的生活……
阿黛丽娜•格罗兹达诺娃,36岁
Upgrade联合创始人兼投资者关系负责人
Zoom, Zoom, Zoom!我曾经以为,我们必须亲自飞过去见客户,才能达成协议。现在我知道,虚拟会议也有同样的效果(并节省时间)!
我还了解到,在这个充满挑战的时期,与商业伙伴保持联系是很重要的。永远不要预设商业伙伴在想什么,而是要伸出援手,保持联系,看看你是否可以为他们提供帮助。令人惊讶的是,你会由此发现很多商机。
贾马尔•拉德,35岁
Evergreen Action联合创始人兼活动主管
有时候,我会躺在床上接电话,我的狗的参会次数变多了。我认识到,每个人都在用自己的方式来应对疫情。耐心一些,友善一些,慷慨一些。我们都是试图以自己的方式在疫情中求生的人类。
设定生活与工作之间的界限……
安巴尔•巴塔查里亚,37岁
Maverick Ventures常务董事
疫情出现之前,工作有明确的界限。你要么是在工作,要么没有。然而,在疫情期间,这个界限消失了。我身边的每个人,都把更多的私人生活带到了工作之中。许多人的配偶、孩子、宠物都曾经出现在摄像头前,我也是如此,或者还有一些人是独居。很多人直接受到了疫情的影响,也有很多人的处境非常艰难。
在感同身受方面,我的变化很大。除了了解了大家的个人情况,它还要求我接受这样一个事实:在一天中有许多时刻,工作是第二位的,私人生活是第一位的。这两者我理应都负起责任。我发现其他人也接受了这一事实。我希望,这种提升同理心的驱动力,在疫情之后依旧会存在。
凯娅•科尔,39岁
万通保险数字体验负责人
作为一个团队,我们更需要富有革新精神,以管理不断变化的优先事项,适应新的外部环境,并迅速交付某些产品和功能。
当生活节奏加快时,我很难在工作和生活之间设定界限。早上一准备好,我就开始工作,一直工作到晚饭前。我失去了通勤时的私人时间——乘地铁上下班和前往其它办公室的时间,那时候我会阅览私人邮件、有趣的文章,或者干脆不接电话。现在,我把以前的通勤时间,用在了私人生活上,用于在早上冥想或者看电视,以及在晚上与同事们一起骑行Peloton动感单车。
伊丽莎白•哈蒙•里德,39岁
谷歌Geo工程副总裁
这次疫情给我带来的最大变化是,我必须更加重视某些方面。除非我设定更严格的界限,否则工作与家庭之间的界限会变得很模糊。我很难实时追踪团队和同事们的工作进程,所以我需要更加积极主动地去检查。由此,完成任务的难度变成了原来的两倍或三倍,所以我试着更慎重地考虑,我需要把时间花在哪里。
如果以前的工作方式不复存在……
卢卡斯•乔帕,38岁
微软首席环境官
认识我的人都知道,我特别喜欢白板会议,我会用它来讨论新的想法、战略,甚至预算。
在疫情时期,这种面对面讨论的工作方式消失了,也很难复制,但并非不可能复制。要成功地做到这一点,需要正式有计划地安排,那些过去常常是即兴出现的会议,并使用新的协作工具。过去我们用白板把团队召集在一起,现在我们使用空白时间(white space),也就是非结构化的时间来一起从各个角度看问题。在这个排满日程的新世界里,空白时间是一个经常被遗忘的职场元素。
朱莉娅•齐克,36岁
Everlywell创始人兼首席执行官
我认识到,有些“工作方式”是不必要的。自今年3月以来,我聘请了两名高管,至今还未与他们见过面。展望未来,我们将灵活地完成工作,对于线上和面对面这两种工作方式的看法也将变得不同。当然,疫情期间我也见证了我儿子的一些,我原本可能会错过的重要事件!这是黑暗时刻,我的一线光明。
关于放松身心……
安德烈•布莱克曼,38岁
Onboard Health创始人兼首席执行官
在这段时间里,一个重要教训就是,空出一些时间来放松身心是至关重要的,无论是通过冥想,安静的独处,还是在树林里散步。不仅是由于今年的危机,还因为,这可以大大提升你的专注力、幸福感,以及在困境中茁壮成长的能力。
大卫•罗吉尔,37岁
MasterClass联合创始人兼首席执行官
你是说,除了穿运动裤之外的方式?开个玩笑。我总是被教导要把情绪与工作区分开。 但在疫情期间,这是不可能的,因为情绪太多也太过突出。我没有把情绪放到一边,而是正视它们,并要求其他人也这样做,我们会在高管会议上谈论自己的感受。毕竟,这场疫情已经影响到了每个人,我们都在接受新的考验。不仅如此,我还相信,在工作场所培养领导层的情商,对员工和整个企业都会有好处。
在危机时刻与他人合作……
丽贝卡•曼恩,39岁
西联汇款企业合作伙伴及商业发展全球总监
我觉得,我更明白了我们有多需要对方。没有人可以独自度过一生,尤其是像现在这样的艰难时刻。在开始全球隔离之前,我不确定我们当中有谁知道,我们是那么需要人际关系和个人互动。幸运的是,有了技术,我们能够用前所未有的多种方式来弥合距离,但我永远不会再把自己与他人联系的需要视为理所当然。
斯塔茜•玛丽•伊施梅尔,36岁
《得州论坛报》编辑总监
无论是领导分布式团队,还是作为其中一员,我都有着丰富的、在严格的时间限制下完成复杂任务的经验。但我没有在疫情中生存的经验。所发生的变化是,我更加强烈地意识到,为员工提供住宿这一点很重要,没有人既能做好工作,又可以每天打8个多小时的视频电话。
确保没有人掉队,民权得到维护……
夏洛特•克莱默,33岁
作家、LGBTQ支持者、顾问
这让我反思了,劳动力结构是如何形成和发挥作用的,以及我在其中负有什么样的责任。在我们的职业生涯中,无论我们身在何处,我们都有义务确保没有人掉队。但是我们清楚地知道,美国目前放弃了很多人,其中大多数是女性、有色人种以及靠最低工资生活的人。这场疫情提供了一个难得的机会,我们可以借此调整解决问题的方式。在劳动层面,由此塑造一种公平和道德文化。
卡梅拉•特隆科索,37岁
洛桑联邦理工学院(EPFL)助理教授
对我来说,疫情改变了一切。由于一系列的巧合,我最终开发了一款用于新冠疫情的接触追踪应用程序。我的规划由此改变,因为我不得不放下几乎所有的教授工作,去领导应用程序的技术研发,这是为了让政府在几个月内采用这款应用程序,以避免监视基础设施的建造。
我学到的是,一个好的团队,可以帮助实现很多目标。组织和沟通能够得到来自社会力量的支持,这可以改变一切,包括政府计划部署的内容。
何塞•安东尼奥•巴尔加斯,39岁
Define American创始人
作为一名无证企业家,我已经习惯了人身自由的受限,这些限制会导致心理和情感障碍。自从1993年来到这里,我就没有离开过美国,因为如果我出境了,我不能保证我还可以入境,我已经有27年没出过国了。我通过网络了解世界,通过电影、电视、书籍等了解其它国家。
因为我是非法移民,所以有些事情我不能做,这迫使我总是跳出框架来思考,想办法在门关上的时候打开窗户。我总是要不断调整,以适应外界。在某种程度上,这些经历帮助了我,让我能够适应疫情期间的居家隔离生活。我学到了很多,由此更加看重自己的韧性。
真正重要的是……
麦克斯•卡特勒,29岁
Spotify旗下工作室Parcast董事总经理
从个人角度来看,这场疫情迫使我放慢脚步,反思在我的工作和个人生活中真正重要的是什么。我必须学会对我不想做的项目和活动说不。人生苦短,我们应该做自己喜欢的事情。我还发现,我的厨艺不如我想象的那么好。(财富中文网)
译者:Claire
Like everyone worldwide, this year’s Fortune 40 Under 40 have faced the challenge of dealing with a pandemic that has claimed the lives of hundreds of thousands of people and has resulted in millions more quarantined and working from home. But it’s through adversity that true leaders emerge.
Fortune asked the 2020 honorees how the coronavirus pandemic has impacted their lives and work.
Their responses have been edited for length and clarity.
On adapting to a work-from-home-at-all-times life…
Adelina Grozdanova, 36
Cofounder and head of investor group, Upgrade
Zoom, Zoom, Zoom! I used to think that to close business, we always have to fly and see clients in person. I learned that virtual meetings can be equally successful (and save time)!
I also learned that it’s important to remain engaged with business partners through challenging times. Never presuppose what business partners are thinking, but reach out, stay in touch, and find out if you can be helpful to them. It is surprising how many opportunities come out of it.
Jamal Raad, 35
Cofounder and campaign director, Evergreen Action
I sometimes take calls from my bed, and my dog attends more of my meetings than he used to. I’ve learned that everyone is struggling in their own way through this. Try to be patient. Try to be kind. Try to be generous. We are all humans trying to survive a pandemic in our own ways.
On setting boundaries between life and work…
Ambar Bhattacharyya, 37
Managing director, Maverick Ventures
Before the pandemic, work had pretty defined boundaries. Either you were working or you were not. However, in this pandemic, we no longer have those boundaries. Everyone I meet is bringing more of their personal life into the work setting. I’m seeing—and giving—glimpses of spouses, kids, pets—or the lack thereof. Many people have been directly impacted by COVID-19. So many people are in really hard situations.
This has been a profound change for me in terms of empathizing with others. Beyond acknowledging everyone’s personal situation, it has required me to embrace that there are many moments over the course of a day where work comes second, and personal situations come first. And I’ve certainly been on both ends of that, and I have seen others accept these realities too. I hope this drive towards human empathy continues well beyond this moment in time.
Keia Cole, 39
Head of digital experience, MassMutual
As a team, we need to be more innovative to manage shifting priorities, adjust to the new external environment, and accelerate the delivery of certain products and features.
When the pace quickened, I was terrible about setting boundaries between my work and home lives. I worked as soon as I was ready in the morning and often until it was time for dinner at night. I was missing my time spent in transit—the subway commute and travel to our other offices—when I would catch up on personal email, interesting articles, or just unplug. I now build in the equivalent of my previous commute time during my day, whether that is meditating or catching up on television during the morning, or ending the day for a scheduled Peloton ride with my colleagues.
Elizabeth Hamon Reid, 39
VP engineering, Google Geo
The biggest change that I’ve made as a result of the pandemic is that I have to be more intentional in a number of areas. Lines between work and family blur unless I set stronger boundaries. I don’t have the same implicit sense of how my team and colleagues are doing, so I need to be more proactive to check in. The challenge of prioritization doubled or tripled, so I try to be more deliberate about where I’m spending time.
On improvising when the old ways of work aren’t coming back…
Lucas Joppa, 38
Chief environmental officer, Microsoft
Anyone who knows me knows how much I love whiteboard sessions, drawing out new ideas, strategies, and even budgets.
In the time of COVID-19, that in-person ideation time is gone, and it is difficult but not impossible to replicate. Doing this successfully requires formally scheduling what used to be impromptu planning sessions and using new collaboration tools. Where whiteboards used to draw the team together, we now use white space—unstructured time together to see a problem from all angles. This white space is an often forgotten workplace element in the new, hyper-calendared world.
Julia Cheek, 36
Founder and CEO, Everlywell
I have learned that some “ways work was done” aren’t necessary. Two of the executives I’ve hired since March, I’ve still never met in person. Moving forward, we’ll be flexible on how work gets done and how we can think differently about virtual and in-person time. And of course, I’ve gotten to see a lot of milestones with my son that I would have missed otherwise! So that’s the silver lining for me.
On paying attention to one’s mental health…
André Blackman, 38
Founder and CEO, Onboard Health
A big lesson during this time has been how vital it is to take time to invest in your mental health—whether through meditation, quiet alone time, or a walk in the woods—not only because of the events of this year but because of how much it improves your focus, happiness, and ability to thrive despite hardships.
David Rogier, 37
Cofounder and CEO, MasterClass
You mean besides sweatpants? Kidding. I was always taught to separate emotions from work. During this pandemic, that’s impossible. Emotions are too front and center. Instead of pushing them aside, I bring them up and ask others to do the same. We talk about our feelings in executive meetings—after all, this pandemic has impacted everyone, and we’re all being tested in new ways. Not only that, but I believe developing emotional intelligence among leadership in the workplace better serves both employees and your business as a whole.
On working with others during times of crisis…
Rebecca Mann, 39
Global head of enterprise partnerships commercial development, Western Union
I feel that I better understand how much we need each other. None of us were ever meant to go through life alone, especially a trying time such as this one. I’m not sure any of us knew just how much we relied on human connection and personal interaction until we began a global quarantine. Fortunately, with technology, we’ve been able to close the gaps in many ways we never thought possible, but I for one will never again take my own need for connecting with other people for granted.
Stacy-Marie Ishmael, 36
Editorial director, the Texas Tribune
I have had lots of experience both managing and being a part of distributed teams operating on demanding timelines to manage complex work. I have no experience in surviving a pandemic. What’s changed is that I am even more acutely aware of just how important it is to make accommodations for people before they need to ask for them, and that no one can both do good work and be in video calls for 8-plus hours a day.
On ensuring that no one gets left behind and civil liberties are preserved…
Charlotte Clymer, 33
Writer, LGBTQ advocate, and consultant
It’s made me rethink how labor structures are formed and enabled and what kind of responsibility I have in them. Wherever we are in our professional lives, we have an obligation to ensure that no one gets left behind, and what’s quite clear is that America has been leaving behind a lot of people and most of them are women, people of color, and those living on a minimum wage. This pandemic presents an incredible opportunity to restructure the way we do business in this country. We can become an equitable and ethical culture in how we think about labor.
Carmela Troncoso, 37
Assistant professor, École Polytechnique Fédérale de Lausanne (EPFL)
For me the pandemic changed everything. By a series of coincidences, I ended up working on a contact-tracing app for COVID-19. This changed my goals as I had to leave almost all my professor roles to become the technical lead of an app development to create an alternative technology that could be adopted by governments in few months so as to avoid the creation of surveillance infrastructures.
What I learned is that with a good team a lot of things can be achieved. Organization and communication can get support from society, and that can change everything, including what governments plan to deploy.
Jose Antonio Vargas, 39
Founder, Define American
As an undocumented entrepreneur, I’m used to physical limitations that lead to mental and emotional blocks. I haven’t left America since arriving here in 1993; if I leave, there’s no guarantee I’d be allowed back. I haven’t traveled outside of the U.S. for 27 years; I see the world online and experience other countries through movies, television, books, etc.
Because I am here illegally, there are certain things I cannot do, forcing me to always think outside the box and figure out how to open windows when doors are shut. I always have to adapt. In some ways, my undocumented condition prepared me for the limitations of pandemic life. I’ve learned and valued my resilience even more.
On what really matters…
Max Cutler, 29
Managing director, Parcast at Spotify
From a personal perspective, the pandemic has forced me to slow down and reflect on what truly matters in both my work and personal life. I’ve had to become more comfortable with saying no to projects and activities I don’t want to do. Life is short, we should do what we love. I also discovered I am not as good of a cook as I thought I was.