成功路上容易被忽视的5种重要技能

沟通

    你或许有公司里最了不起的想法，但如果你不不能很好地把自己的想法表达出来，别人怎会知道？

    不论是电子邮件往来、现场会议，还是一对一交流，简洁且专业的沟通都至关重要。可以观察你敬佩的同事和上级，看看能否学习和采用他们最有效的沟通技巧。在给上司、同事和客户写电子邮件时要多花些心思；不要因为沟通媒介的不同而心生懒惰。

    专门负责招聘事务的迈克尔•斯特因奈德说：“有效沟通的能力是在机构内部培养关键关系的基础，能奠定个人发展、进步的基调。”

    要成为高效的沟通者，最重要的是在表达自己观点的时候学会倾听和提出问题。仔细倾听听众的反应可以帮助你确定他们是否理解了你的想法，同时还可以估量你的目标是否与听众的兴趣相一致。

    提前进行准备，不断练习要讲的内容。高管教练、《软技能，硬道理》（The Hard Truth About Soft Skills）一书的作者佩吉•克劳斯说：“在与客户电话沟通的时候，参加内部会议的时候，或者在绩效评估时与上司交流的时候，提前准备是清楚表达自己观点的关键。”你要培养自己“在说话的时候充满热情与力量，利用自己个性中的这两个方面，让自己的话铿锵有力，触动人心。”

    不要被高难度的谈话吓倒：它们是高效沟通的重要部分，最好直接予以解决，而不是敬而远之。

人脉拓展

    另外一种常被忽视的职场技能是在公司内部和外部的人脉拓展。许多人认为，找到工作之后就不再需要拓展人脉。而实际上，持续拓展人脉是在职场上获得成功的关键——尤其当你准备换工作的时候，它可以帮你找到其他机会。

    克劳斯说：“人们认为，只要按时上下班，把工作做好，就能得到回报。实际上，你需要让人们知道你做过什么，这样不仅可以让自己的职业有更好的发展，而且人们还可以利用你的专业知识与服务。”

    如今，越来越多的公司依赖跨职能团队和跨部门项目。所以，你需要在内部拓展人脉。如果你在公司内部有强大的人脉网络，那就可以为你自己和你的团队带来更多机会。

Communication

    You may have the greatest ideas in the company, but no one will know that if you can't communicate them.

    It's important to be clear and professional in your communications, whether that's over email, in meetings, or one-on-one. Observe colleagues and superiors whom you admire to see if you can learn and adopt their most effective communications techniques. Take care in composing emails to your boss, colleagues and clients; don't get lazy simply because of the communications medium.

    "The ability to effectively communicate really is the bedrock to developing critical relationships within the organization itself and sets the tone for development and movement," says Michael Steinerd, director of recruiting for Indeed.

    To be an effective communicator, it's just as important to listen and ask questions as it is to put forth your own ideas. Listening carefully to your audience will help you determine whether your ideas are being understood, and gauge how well your goals jibe with the interests of the people you're addressing.

    Prepare in advance, and practice what you're going to say. "When you get on the phone with a client, when you go into an internal meeting, when you are talking to your boss in a performance review, preparation is really key to getting your point across," says Peggy Klaus, an executive coach and author of The Hard Truth About Soft Skills. You want to develop "the ability to speak with both warmth and strength, using both parts of your personality to be dynamic and impactful."

    Don't shy away from difficult conversations: They're an important part of effective communication and are better tackled directly rather than avoided.

Networking

    Another much-neglected workplace skill is networking, both inside and outside of your organization. Many people assume they can stop developing their networks once they've landed a job. But continuous networking is key to success within your workplace -- and to finding another role if and when you're ready to change jobs.

    "People think that if they show up on time and do a good job that they will be rewarded," Klaus says. "You've got to let people know what it is that you're doing, not only so that you can advance your career, but so that people can use your expertise and services."

    With more organizations relying on cross-functional teams and projects that reach across divisions, you need to network internally. You also will open yourself, and your team, to more opportunities if you have a strong internal network.