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想摆脱工作犯错带来的困扰,只需做到这五点

Tom Gimbel
2017-02-13

人们在工作中不可避免地会犯各种错误,但重要的是,不要因为一次犯错,就让人生如履薄冰,要找到错误的解决方案,并花时间反思自己,然后保持信心,再次前行。

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领导力内部网络是一个在线社区,商界最具思想和影响力的人物会在此及时解答关于职业生涯和领导力的问题。今天的问题是:怎样才能在犯下重大错误之后恢复活力?回答者是LaSalle Network的创始人和首席执行官汤姆·金贝尔。

我犯过许多错,可能是设立了太高的销售目标,或是做出了糟糕的招聘决定。但是我会接受和承认所有的错误。如果领导者不能承认错误,那他们也没法指望自己的员工这么做。

以下五条建议可以帮你应对工作中犯错的情况:

加强沟通

一旦找到了错误的解决方案,就要让经理知道究竟发生了什么,影响了谁,以及你的建议方案。诚实总是最好的选择。员工的任务就是让经理的工作更加简单,——提供解决方案,让他们不用再帮你想办法。

花些时间来反思。看看是否有需要解决的根本原因,以免类似的情况再次发生。最后,如果你的公司看重透明和培训,还可以与同事分享这次错误。这是确保他们不犯下类似错误,同时展现自己的成熟和谦虚的最好办法。

工作更努力

在犯错后的下次会议上,积极主动承担新的项目。早点上班,晚点下班。加倍努力,展现出你对自我提高和公司成功的重视。经理会注意到的,无论你在这里工作了两天还是两年。

如今是时候推自己一把了。在工作之外投入时间。问问周围的人有什么值得推荐的读物,来帮助你磨砺已有的技能或是掌握新技能。每周听一个新的播客。不要像一潭死水,而要表现得像海绵一样。更努力一点,可能会让经理和同事改变对你的认知。

不要重复犯错

展现出你从错误中学到了什么。写下来,把你的想法与经理分享,看看他们是否有不同的看法。

记住经理给你的所有建议。重复犯错不仅让人尴尬,而且还会损害你的信用和信誉。

加强与经理的关系

信任建立在透明和密切的联系之上。问问经理对于你处理错误的评价。他们对你承认错误的速度和改进的方式满意吗?这种交流越通畅,你们对彼此的预期越明确,你就能越好地推进自己的工作。

原谅自己

不要因为一次犯错,让你剩下的职业生涯都如履薄冰。如果让一次失败打击到你,那它将一直困扰你,影响你接下来的工作。沉浸其中,会让你不敢冒险,不敢跳出思维定式。而这两点都是员工需要去做好的,所以保持信心、客观看待自己至关重要。能够原谅自己的人,会更快地从错误中恢复过来。 (财富中文网)

作者:Tom Gimbel

译者:严匡正

The Leadership Insiders network is an online community where the most thoughtful and influential people in business contribute answers to timely questions about careers and leadership. Today’s answer to the question, “How can you bounce back after making a major mistake?” is written by Tom Gimbel, founder and CEO at LaSalle Network.

I’ve made my share of mistakes, whether it was setting too aggressive of a sales goal or making a bad hire. But I've owned and acknowledged each one. If leaders can’t own up to their mistakes, they can’t expect their staff to either.

Here are five tips for what to do after you’ve made an error at work:

Over-communicate

As soon as you have a solution to your mistake, let your manager know exactly what happened, who it affects, and your proposed resolution for the situation. Honesty is always the best policy. An employee’s job is to make their manager’s job easier—having a solution saves them from having to find one for you.

Also take time to reflect. Determine if there is an underlying cause that needs to be addressed so that this doesn’t happen again. Finally, if your company values transparency and training, share the mistake with your peers. It’s the best way to ensure they don’t make the same error and it demonstrates maturity and humility.

Work harder

In the next meeting after making a mistake, raise your hand to work on a new project. Come in earlier and stay later. Go the extra mile to show you care about improving and the company’s success. Managers notice, regardless of whether you’ve been with the company two days or two years.

Now is the time to push yourself. Put in the hours outside the office. Ask around for book recommendations that will help you hone an old skill or learn a new one. Listen to a new podcast every week. Don’t be stagnant; be a sponge. Going the extra mile can make the difference in how your managers and coworkers perceive you.

Don’t repeat it

Reflect on what exactly you learned from the mistake. Write it down. Share your thoughts with your manager and see if they have a different perspective.

Commit to memory whatever advice your manager offers. Making the same mistake twice is not only embarrassing, but could also damage your credibility and trustworthiness.

Deepen your relationship with your manager

Trust is built through transparency and strong communication. Ask your manager for feedback on how you handled the mistake. Were they satisfied with how quickly you owned it and what you did to improve? The better that line of communication is, and the more the expectations are clear on both sides, the easier it will be to do your job going forward.

Forgive yourself

Don’t let a mistake have you walking on eggshells for the rest of your career. If you allow one mishap to overwhelm you, it’ll haunt you and affect your future work. Dwelling discourages you from taking risks and thinking outside the box. Since employees need to do both effectively, having confidence and an objective self-perspective is vital. People who can forgive themselves will grow from mistakes much more quickly.

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