领导力内部网络是一个在线社区,商界最具思想和影响力的人士会在这里及时回答关于职业生涯和领导力的问题。今天的问题是:怎样在职场上留下良好的第一印象?回答者是Fingerpaint的创始人埃德·米岑。 新工作的第一天可能既让人兴奋,又令人烦恼和疲惫。当你走进公司大门时,谨记第一印象很重要。如果你认为人们不看重第一印象,可以读读马尔科姆·格拉德威尔的《眨眼之间:不假思索的思考力量》(Blink: The Power of Thinking Without Thinking)。在这本2005年出版的畅销书中,格拉德威尔进一步证明了人们在与你接触的最初几秒内,就会形成对你的印象。 多年来我招聘了几百名员工,根据我的经验,格拉德威尔说得一针见血。我第一次见到某人时,无论是有意还是无意,都会立刻对他产生印象。他们是否聪明、自信、圆滑、紧张、羞怯或热情?在第一次面对上级或同事时,感到害羞很正常,但这也能展现出你第一次遇到潜在客户时会怎样表现自己。 以下是第一天上班时需要记住的地方: 表达快乐 你是否注意到,当你对别人微笑,他们也会下意识对你微笑。微笑能让他们感觉到你很高兴来到这里,对于未来的机遇感到兴奋。 展现自信 有很多年轻的新人没有去用力握手,并进行眼神交流,这让我感到惊讶。人们希望知道你正全力投入,自信满满。无力的握手会让我感觉你在胆怯。而谈话时眼睛看向别处,在我看来你要么极度紧张,要么就是分心或感到无聊——这样给人留下的印象都大打折扣。你能被聘用,肯定是有理由的。你属于那里。新人们,向新同事展现出自信吧,不过别太自大。 关心同事 第一次会见他人时,可以问一两个问题。“您是哪儿人?”“您在公司多久了?”人们喜欢谈论自己,这样问可以让你看看他们是怎么与其他人互动的。如果你对他们立刻表现出兴趣,而不是只考虑自己的状况,就能博得他们的好感。 着装得体 每份工作都不一样,西服也许不适合你的行业。但是第一天出现时,你不应该显得轻慢。避免牛仔裤、T恤和运动鞋,除非你知道新的工作环境本质上就是这种风格。在公司感到自在以后,你可以穿得更随意一些。然而,你得重点表现出自己想认真在公司干出一番事业。不管你喜欢与否,外型确实很重要。 早点到场 传奇足球教练文斯·隆巴迪坚持让队员们每次会议或训练时早到15分钟。如果你按时到,那就迟到了15分钟。无论是什么商业活动,你都要准时到场,不过为了留下第一印象,早到很有必要。没有人想看到你在第一天上班开始前两分钟才匆匆忙忙冲进大门。这也能给你一点时间做好准备,放平呼吸,来会见你的新同事。(财富中文网) 译者:严匡正 |
The Leadership Insiders network is an online community where the most thoughtful and influential people in business contribute answers to timely questions about careers and leadership. Today’s answer to the question, “How do you make a great first impression at work?” is written by Ed Mitzen, founder of Fingerpaint. Day one at your new job can be exciting, nerve-wracking, and exhausting all at the same time. As you walk through the doors, remember that first impressions matter. If you think they don’t, read the book Blink: The Power of Thinking Without Thinking by Malcolm Gladwell. In his 2005 best seller, Gladwell reinforces the belief that people formulate opinions in the first several seconds of interacting with someone. I’ve hired hundreds of people over the years, and I can tell you from experience that Gladwell hit the nail on the head. The first time I meet someone, whether it’s my intention or not, I form an instant opinion of them. Are they smart, confident, polished, nervous, timid, or passionate? It’s only natural for people to feel pressure the first time they meet their superior or new coworkers, but it also sets the stage for how they will handle themselves when they meet a potential client for the first time. Here are some things to keep in mind for your first day: Project happiness Have you ever noticed that when you smile at someone, their instant knee-jerk reaction is to smile back? Smiling will give them a sense that you are thrilled to be there and that you’re excited about the opportunity ahead. Demonstrate confidence It’s amazing to me how many young adults new to the workforce fail to shake hands firmly and make eye contact. People want to know that you’re engaged and confident. A weak handshake tells me you’re timid. Looking anywhere other than my eyes when we talk shows me you are either incredibly nervous, distracted, or bored—all are bad. You got the job for a reason. You belong there. Show your new coworkers you are a confident, but not cocky, new hire. Show interest in your new coworkers When you are meeting someone for the first time, ask them a question or two. “Where are you from?” “How long have you been with the company?” People like to talk about themselves, and this will give you some time to see how they interact with others. They will appreciate your showing an interest in them right away, versus just thinking about your own situation. Dress nicely Every job is different, and business suits may not be appropriate for your line of work. But you shouldn’t show up for your first day looking sloppy. Avoid jeans, T-shirts, and sneakers, at least until you get a sense of what your new work environment is like from the inside. You can always adjust to more casual attire once you get comfortable at the company. However, you should focus on showing people you are serious about making a difference in the firm. Whether you like it or not, your physical appearance matters. Show up early The legendary football coach Vince Lombardi insisted his players be 15 minutes early to every meeting or practice. If you were on time, you were 15 minutes late. You should be prompt in all aspects of your business life, but as a first impression, it’s essential. No one wants to see you running through the front door two minutes before you are supposed to start on your first day. It will also give you time to settle in and breathe a bit before meeting your new coworkers. |