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Magic Johnson's captivating customer service
财富中文网 2009-06-15 05:55The NBA great builds a retail empire in the inner city.By Desa Philadelphia(Fortune Small Business) -- As an NBA Hall of Famer, Earvin "Magic" Johnson...
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Curing customer service
财富中文网 2009-05-22 06:43In the struggle to attract today's conscious consumer, better service may be the key.By J. Brandon DarinMost Americans dread calling customer service,...
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The end of the phone as we know it
财富中文网 2009-08-24 05:03By Jon ForttStartups and disruptors (yes, Google) seek to rethink voice calling.Andy Jagoe is zigging while the rest of the mobile world zags. Let eve...
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The Google phone: What the heck?
Jessi Hempel 2010-01-07 05:51by Jessi HempelBecoming a mobile-device maker seems like madness, but Google's not crazy.Why on earth would Google (GOOG) want to go into the business...
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Another revenue channel for Google: Product Search?
Seth Weintraub 2010-07-15 01:41An analyst thinks that Google's prominence in search will allow it to climb up the value chain in other highly profitable areas.Analysts want to see w...
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Google phone cheaper than iPhone
Philip Elmer-DeWitt 2010-01-08 06:29At the end of two years, the Nexus One will have cost you $500 less than the iPhoneby Philip Elmer-DeWittOn the heels of Google's (GOOG) release of th...
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It's a phone! It's a browser! It's a wallet?
财富中文网 2009-11-09 05:41By Jessica ShamboraWill your cellphone soon become a proxy for your credit card? Zong and others are betting on it.If there’s one thing online merchan...
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Verizon iPhone: Not the dream phone after all
JP Mangalindan 2011-01-14 06:50The Verizon iPhone 4. Not all that different-looking from the AT&T version.Earlier today, Verizon Wireless finally confirmed its worst-kept secret, an...
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Next big thing: the cell phone as broadcast camera
Jon Fortt 2009-09-29 10:54by Jon ForttUser-generated video goes mobile – and liveRamu Sunkara was at home in Silicon Valley three years ago, chatting with a friend in Moscow, w...
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My Compensation: One CEO’s internal monologue
Stanley Bing 2009-04-08 07:21By Stanley BingOh, goody! Look at my package… so big and shiny! The New York Times and Wall Street Journal just put me in the top 50 big earners of th...
