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  • Curing customer service

    财富中文网 2009-05-22 06:43

    In the struggle to attract today's conscious consumer, better service may be the key.By J. Brandon DarinMost Americans dread calling customer service,...

  • Magic Johnson's captivating customer service

    财富中文网 2009-06-15 05:55

    The NBA great builds a retail empire in the inner city.By Desa Philadelphia(Fortune Small Business) -- As an NBA Hall of Famer, Earvin "Magic" Johnson...

  • The end of the phone as we know it

    财富中文网 2009-08-24 05:03

    By Jon ForttStartups and disruptors (yes, Google) seek to rethink voice calling.Andy Jagoe is zigging while the rest of the mobile world zags. Let eve...

  • Google phone cheaper than iPhone

    Philip Elmer-DeWitt 2010-01-08 06:29

    At the end of two years, the Nexus One will have cost you $500 less than the iPhoneby Philip Elmer-DeWittOn the heels of Google's (GOOG) release of th...

  • It's a phone! It's a browser! It's a wallet?

    财富中文网 2009-11-09 05:41

    By Jessica ShamboraWill your cellphone soon become a proxy for your credit card? Zong and others are betting on it.If there’s one thing online merchan...

  • Verizon iPhone: Not the dream phone after all

    JP Mangalindan 2011-01-14 06:50

    The Verizon iPhone 4. Not all that different-looking from the AT&T version.Earlier today, Verizon Wireless finally confirmed its worst-kept secret, an...

  • Next big thing: the cell phone as broadcast camera

    Jon Fortt 2009-09-29 10:54

    by Jon ForttUser-generated video goes mobile – and liveRamu Sunkara was at home in Silicon Valley three years ago, chatting with a friend in Moscow, w...

  • Windows Phone 7为何火不起来

    JP Mangalindan 2011-12-28 11:19

    * Windows Phone的前任总经理查理•肯特对Windows Phone 7市场表现不佳做出了自己的解释。他认为,这主要得归咎于微软公司(Microsoft)与手机厂商和运营商的关系不佳。然而,技术界巨擘罗伯特•斯考伯认为,真正的原因是其操作系统缺乏应用程序,与此同时,科技博客TechCru...

  • Windows Phone 7为何火不起来

    JP Mangalindan 2011-12-28 11:19

    * Windows Phone的前任总经理查理•肯特对Windows Phone 7市场表现不佳做出了自己的解释。他认为,这主要得归咎于微软公司(Microsoft)与手机厂商和运营商的关系不佳。然而,技术界巨擘罗伯特•斯考伯认为,真正的原因是其操作系统缺乏应用程序,与此同时,科技博客TechCru...

  • Google cloud will connect your phone, and everything else, to your printer

    Seth Weintraub 2010-04-23 01:44

    Google has a new solution for printing documents in Chrome OS and, by extension, the rest of the web. Instead of installing drivers on your computer f...

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