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Curing customer service
财富中文网 2009-05-22 06:43In the struggle to attract today's conscious consumer, better service may be the key.By J. Brandon DarinMost Americans dread calling customer service,...
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Magic Johnson's captivating customer service
财富中文网 2009-06-15 05:55The NBA great builds a retail empire in the inner city.By Desa Philadelphia(Fortune Small Business) -- As an NBA Hall of Famer, Earvin "Magic" Johnson...
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The end of the phone as we know it
财富中文网 2009-08-24 05:03By Jon ForttStartups and disruptors (yes, Google) seek to rethink voice calling.Andy Jagoe is zigging while the rest of the mobile world zags. Let eve...
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Google phone cheaper than iPhone
Philip Elmer-DeWitt 2010-01-08 06:29At the end of two years, the Nexus One will have cost you $500 less than the iPhoneby Philip Elmer-DeWittOn the heels of Google's (GOOG) release of th...
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It's a phone! It's a browser! It's a wallet?
财富中文网 2009-11-09 05:41By Jessica ShamboraWill your cellphone soon become a proxy for your credit card? Zong and others are betting on it.If there’s one thing online merchan...
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Verizon iPhone: Not the dream phone after all
JP Mangalindan 2011-01-14 06:50The Verizon iPhone 4. Not all that different-looking from the AT&T version.Earlier today, Verizon Wireless finally confirmed its worst-kept secret, an...
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Next big thing: the cell phone as broadcast camera
Jon Fortt 2009-09-29 10:54by Jon ForttUser-generated video goes mobile – and liveRamu Sunkara was at home in Silicon Valley three years ago, chatting with a friend in Moscow, w...
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Windows Phone 7为何火不起来
JP Mangalindan 2011-12-28 11:19* Windows Phone的前任总经理查理•肯特对Windows Phone 7市场表现不佳做出了自己的解释。他认为，这主要得归咎于微软公司（Microsoft）与手机厂商和运营商的关系不佳。然而，技术界巨擘罗伯特•斯考伯认为，真正的原因是其操作系统缺乏应用程序，与此同时，科技博客TechCru...
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Windows Phone 7为何火不起来
JP Mangalindan 2011-12-28 11:19* Windows Phone的前任总经理查理•肯特对Windows Phone 7市场表现不佳做出了自己的解释。他认为，这主要得归咎于微软公司（Microsoft）与手机厂商和运营商的关系不佳。然而，技术界巨擘罗伯特•斯考伯认为，真正的原因是其操作系统缺乏应用程序，与此同时，科技博客TechCru...
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Google cloud will connect your phone, and everything else, to your printer
Seth Weintraub 2010-04-23 01:44Google has a new solution for printing documents in Chrome OS and, by extension, the rest of the web. Instead of installing drivers on your computer f...
