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Curing customer service
财富中文网 2009-05-22 06:43In the struggle to attract today's conscious consumer, better service may be the key.By J. Brandon DarinMost Americans dread calling customer service,...
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Magic Johnson's captivating customer service
财富中文网 2009-06-15 05:55The NBA great builds a retail empire in the inner city.By Desa Philadelphia(Fortune Small Business) -- As an NBA Hall of Famer, Earvin "Magic" Johnson...
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Coffee perks up
Colin Barr 2010-10-27 01:33Is something brewing in coffee futures?The price of coffee for December delivery broke through $2 Thursday for the first time in 13 years, the Wall St...
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Media companies and mobile: Asia envy
Stephanie N. Mehta 2009-11-27 06:40by Stephanie N. MehtaAdd media and marketing executives to the long list of constituents who wish North American mobile systems were more like those i...
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100 BEST COMPANIES TO WORK FOR (Top 10)
《财富》 2011-01-26 02:191. SASRank: 1 (Previous rank: 1)What makes it so great?A 14-year veteran of this list, the software firm takes the top spot for the second year runnin...
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The most valuable companies in America
Andy Serwer 2010-03-31 06:48With all the buzz surrounding Apple and the launch of its latest 'it product,' the iPad, you may not have noticed that Apple's stock has been on a run...
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How Nespresso turned coffee pods into a high-class business
Shelley DuBois 2010-10-01 01:19Imagine the Rolls Royce of coffee makers, one that can steam your milk, form the perfect foam-to-liquid ratio and deliver you a pH-balanced macchiato ...
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Starbucks CEO: "We spend more on health care than coffee"
Beth Kowitt 2010-06-10 02:06When Howard Schultz returned as CEO of Starbucks in January of 2008, he hadn't realized how bad things had gotten. With the company opening an eye-pop...
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Should companies offer sabbaticals?
Alexandra Levit 2011-01-10 05:51Academic sabbaticals have been shown to improve well-being and reduce stress among faculty members. Do these benefits also apply to the corporate worl...
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U.S. companies rally for Haiti
Richard McGill Murphy 2010-01-19 07:26By Richard McGill MurphyCorporate America has already pledged more than $40 million in donations to support earthquake relief efforts in Haiti. Corpor...
