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疫情居然让这家零售店获益,这是怎么回事?

PHIL WAHBA
2020-03-18

在此次疫情期及其后可能出现的经济放缓背景下,达乐将从这类消费者处获取应有的市场份额。

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眼下,市场动荡不安,人们对新冠疫情冲击美国经济的担忧也与日俱增。但达乐公司却表示,疫情爆发影响了人们的社交,这一点却有助于该公司业务增长。

上周四,这家坐拥美国城乡16278家门店的连锁折扣公司公布了其连续30年的可比销售额增长报告。并对2020年营收做出了乐观预测。过去几年里,达乐每年新增约1000家门店。该公司2019年收入为278亿美元,他们预计2020年的净销售额将增长7.5% - 8%。刨除最近新开或关闭的门店外,可比销售额有望增长2.5% - 3%。

与此同时,出于对新冠疫情及应对措施对消费影响的担忧,标普500指数在下午的交易中下跌8%。

但达乐高管对华尔街方面表示,由于旗下小门店多分布在距消费者较近的位置,因此对那些希望少开车、不想去拥挤大型商场的人群就很有吸引力。该公司首席执行官托德·瓦索斯对那些正与疫情抗争的人表示同情,并表示,75%的美国家庭附近7英里内都能找到达乐的店。在门店选址上靠近消费者,利用有限货架提供尽可能丰富、廉价的商品,一直是这家连锁企业的经营秘诀。

据研究公司Kantar 2019年数据,达乐约57%的顾客家庭年收入低于4.99万美元,30%低于2.5万美元。

瓦索斯称:“大家都不想去大卖场,我们就是你家门口的便利店。”并预测,在此次疫情期及其后可能出现的经济放缓背景下,达乐将从这类消费者处获取应有的市场份额。

倘若事态的发展真如瓦索斯所言,我们将再次看到2008年经济大衰退期,及其后一段时间的消费者反应:人们纷纷在折扣店寻找低价商品,为了省油而选择就近购物。达乐公司正是在那段时期抢走了沃尔玛的市场份额,成为最大赢家。过去10年,达乐门店数量几乎翻倍,市场份额基本保持增长,并成为发展最快的零售商之一。

虽然眼下处于供应链紧张时期,但达乐高管仍表示,无需对库存方面存有担忧。瓦索斯承认,部分来自中国的商品有可能出现到货延迟问题,不过达乐还有多条供货渠道可以缓解这一问题。

尽管经济上存在诸多不确定因素,达乐首席财务官约翰·加拉特仍认为,疫情不会对公司业务或2020财年的业绩造成实质性影响。相反,达乐的竞争对手沃尔玛和塔吉特尚未对疫情带来的潜在影响进行量化评估,但承认受到影响的可能性很大。

对疫情的恐惧已促使很多消费者开始囤积清洁用品、食品及其他生活必需品。因此,不少像达乐一样销售食品和日用品的零售商本月销量都有所增加:好事多门店遭到哄抢;塔吉特首席执行官布赖恩·康奈尔也表示,上周店里出现了一些“疯狂抢购”的行为。

但加拉特提醒分析人士,不要高估眼下客流量为达乐带来的利益。并指出,其中部分增长只是提前销售而已。“与大部分囤积行为一样,事情总有不好的一面,”他说。(财富中文网)

译者:胡萌琦

眼下,市场动荡不安,人们对新冠疫情冲击美国经济的担忧也与日俱增。但达乐公司却表示,疫情爆发影响了人们的社交,这一点却有助于该公司业务增长。

上周四,这家坐拥美国城乡16278家门店的连锁折扣公司公布了其连续30年的可比销售额增长报告。并对2020年营收做出了乐观预测。过去几年里,达乐每年新增约1000家门店。该公司2019年收入为278亿美元,他们预计2020年的净销售额将增长7.5% - 8%。刨除最近新开或关闭的门店外,可比销售额有望增长2.5% - 3%。

与此同时,出于对新冠疫情及应对措施对消费影响的担忧,标普500指数在下午的交易中下跌8%。

但达乐高管对华尔街方面表示,由于旗下小门店多分布在距消费者较近的位置,因此对那些希望少开车、不想去拥挤大型商场的人群就很有吸引力。该公司首席执行官托德·瓦索斯对那些正与疫情抗争的人表示同情,并表示,75%的美国家庭附近7英里内都能找到达乐的店。在门店选址上靠近消费者,利用有限货架提供尽可能丰富、廉价的商品,一直是这家连锁企业的经营秘诀。

据研究公司Kantar 2019年数据,达乐约57%的顾客家庭年收入低于4.99万美元,30%低于2.5万美元。

瓦索斯称:“大家都不想去大卖场,我们就是你家门口的便利店。”并预测,在此次疫情期及其后可能出现的经济放缓背景下,达乐将从这类消费者处获取应有的市场份额。

倘若事态的发展真如瓦索斯所言,我们将再次看到2008年经济大衰退期,及其后一段时间的消费者反应:人们纷纷在折扣店寻找低价商品,为了省油而选择就近购物。达乐公司正是在那段时期抢走了沃尔玛的市场份额,成为最大赢家。过去10年,达乐门店数量几乎翻倍,市场份额基本保持增长,并成为发展最快的零售商之一。

虽然眼下处于供应链紧张时期,但达乐高管仍表示,无需对库存方面存有担忧。瓦索斯承认,部分来自中国的商品有可能出现到货延迟问题,不过达乐还有多条供货渠道可以缓解这一问题。

尽管经济上存在诸多不确定因素,达乐首席财务官约翰·加拉特仍认为,疫情不会对公司业务或2020财年的业绩造成实质性影响。相反,达乐的竞争对手沃尔玛和塔吉特尚未对疫情带来的潜在影响进行量化评估,但承认受到影响的可能性很大。

对疫情的恐惧已促使很多消费者开始囤积清洁用品、食品及其他生活必需品。因此,不少像达乐一样销售食品和日用品的零售商本月销量都有所增加:好事多门店遭到哄抢;塔吉特首席执行官布赖恩·康奈尔也表示,上周店里出现了一些“疯狂抢购”的行为。

但加拉特提醒分析人士,不要高估眼下客流量为达乐带来的利益。并指出,其中部分增长只是提前销售而已。“与大部分囤积行为一样,事情总有不好的一面,”他说。(财富中文网)

译者:胡萌琦

On a day of market turmoil thanks to growing anxiety about the impact of the coronavirus on the U.S. economy, Dollar General says the push for social distancing during the outbreak will likely boost its business.

The discount chain, with 16,278 stores in rural and suburban America, on Thursday reported its 30th straight year of comparable sales growth, and gave a bullish revenue forecast for 2020. Dollar General has added about 1,000 stores annually over the last few years. The company, which took in revenue of $27.8 billion in 2019, expects net sales growth of 7.5% to 8% in 2020, as well as an increase of 2.5% to 3% for comparable sales, which exclude new or recently closed stores.

Meanwhile, in afternoon trading, the S&P 500 was down 8% on fears of what the coronavirus, and the efforts to contain it, would do to consumer spending.

But Dollar General executives told Wall Street that the proximity of its small stores (typically 7,000-square-feet in size) to many shoppers, would be attractive for those looking to drive less and practice social distancing by avoiding large, crowded stores. CEO Todd Vasos, who expressed sympathy for people grappling with the outbreak, said that 75% of Americans live within seven miles of a Dollar General. The chain's secret sauce has long been to situate small stores close to shoppers and stock the shelves with a wide array of products in a limited number of sizes, all at very low prices.

Some 57% of Dollar General’s clientele live in households with income of less than $49,900, according to 2019 data from research firm Kantar, and 30% get by on less than $25,000.

"We're a small box shop close to your home," Vasos said. "They just don't want to travel to the big box [stores]," he added, predicting that "we'll get our fair share" of spending from such customers during this crisis and beyond if the economy slows.

If that plays out, it would be a repeat of consumers' reactions both during and right after 2008's Great Recession when people sought out the very low prices of dollar stores, and shopped closer to home to save on gas. Dollar General was one of that period's big winners, stealing market share from Walmart. While just about doubling its store count in the last decade, Dollar General has held on to much of those market share gains, remaining one of the fastest growing retailers.

Executives downplayed concerns about remaining fully stocked in a time of strain on its supply chain. Vasos allowed that there could be delays on some items originating in China but said Dollar General has a diversified set of vendors that mitigate the issue.

Despite all the uncertainty still swirling around the economy, Dollar General's finance chief John Garratt said he did not expect the pandemic to have a "material impact on our business or fiscal 2020 financial results." Competitors such as Walmart and Target have not quantified the potential impact of their business but allowed there is likely to be one.

Still, many retailers like Dollar General that sell staples and essentials have seen an increase in business this month with consumers buying up cleaning products, food, and other essentials. Costco stores have been mobbed, and Target's chief executive Brian Cornell said last week there had been some "aggressive shopping" at some of his stores.

Still, Garratt cautioned analysts against seeing too much of a boon in such visits to Dollar General, suggesting some of it is just sales being brought forward. "Like most stock-ups, there's always a backside to this," he said.

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