总部位于旧金山的加密货币公司瑞波的首席执行官在上周二(4月21日)提起诉讼,指控流媒体巨头Youtube无视欺骗消费者的行为。
在向旧金山联邦法院递交的起诉书中,CEO加林豪斯和瑞波公司联合指控YouTube损害了他们的品牌和声誉,并要求获得经济赔偿(数目不详)。诉状还要求法院禁止YouTube从这些欺诈行为中获利,也不允许类似行为再继续发生。
他们所指控的骗局与发生在其他社交媒体平台上的骗局类似,这类骗局经常使用比尔·盖茨、理查德·布兰森及其他知名高管的形象,向用户提供所谓“赠品”。大多数情况下,骗子会要求受害者寄一小笔钱,以获得更大的一笔横财——最终再带着收到的全部款项潜逃。
至于YouTube,诉状中列举了大量这样的案例:黑客盗用了合法创作者的频道,并用与瑞波币有关的诈骗视频替代了原本的视频。这些虚假的瑞波币视频往往包括:从可信来源截取的对加林豪斯的采访,以及邀请观众参与活动以获得瑞波币“赠品”的片段。
起诉书中称,YouTube未能充分限制此类视频的传播,甚至通过收取骗子的推广费来从中获利。据称,类似推广还包括允许骗子付费购买“瑞波”和“布莱德·加林豪斯”等关键词,将视频定向推送给搜索这些词的人。
起诉书中还提道,瑞波雇佣了一家第三方公司跟踪这类骗局,也曾通知过社交媒体公司删除此类诈骗。但瑞波表示,虽然已向YouTube发出了数百条通报,这家媒体巨头的反应依旧很慢,甚至根本没有回应。
“YouTube经常在平台上兜售其强有力的内容审查工具,据说包括‘领先的机器学习技术’和一个庞大的人工审核员网络。”诉状中写道,“但在本案中,面对一个甚嚣尘上的骗局,YouTube选择,并持续选择了毫不作为。”
《财富》杂志最近在YouTube上进行了一次搜索,发现似乎是有一些使用加林豪斯形象作为诱饵的诈骗视频。然而,搜索“瑞波”和“加林豪斯”,大多数搜索结果似乎都是合法的内容,包括最热门区域。
YouTube(母公司为谷歌)的一名发言人做出如下声明:“我们十分重视滥用平台的行为,一旦发现违反平台政策的行为,如欺诈或假冒,会迅速采取行动。”
在接受《财富》杂志采访时,加林豪斯表示,他之所以决定起诉YouTube是因为,在尝试删除一批假冒自己的社交媒体账户时遇到了麻烦。此外,他还表达了对诈骗受害者的同情,并讲了自己受到的一连串暴力威胁——因为这些人误以为是他密谋盗取了他们的钱财。
YouTube的法律责任存难以界定
在社交媒体上,涉及加密货币的冒充者诈骗无处不在。其中最近一次,黑客盗用了一个很火的YouTube频道,声称要和加密货币巨头Coinbase的首席执行官进行“问我任何问题”的问答互动。在Twitter和Instagram上,加密货币爱好者经常会碰到名字和头像都是业内知名人士的诈骗账户,也包括瑞波首席执行官。
不过,加林豪斯表示,他和瑞波之所以单单起诉YouTube,是因为其他社交媒体平台对有关骗子和虚假账户的投诉回应相对积极。他补充道,最近几个月,越来越多的加密货币骗子正转向YouTube,并指责这家媒体巨头没有严肃、努力遏制此类行为。
他说:“YouTube去年的广告收入是150亿美元,你说说,他们难道不能多花点钱去监管那些明显违反了自己服务条款的欺诈行为吗?”
瑞波和加林豪斯可能将面临一场艰苦的诉讼。社交媒体平台的批评者们长期都面临着这样的障碍:一条保护互联网公司无需为平台用户的行为承担责任的法案。
这条法案通常被称为“第230节”(《通信内容端正法案》第230节),它既保护了初创公司无需因用户在其网站上发表评论而面临毁灭性的诉讼,也保护了Facebook和亚马逊等科技巨头免于承担多种形式的责任。
从表面上看,YouTube似乎能够援引第230节免除为加密货币诈骗者承担责任。然而,加林豪斯指出,瑞波指控YouTube损害了该公司的商标,而商标是知识产权,不属于第230节的保护范围。
瑞波还指控YouTube存在不公平竞争,侵犯了加林豪斯的形象权,瑞波或许还能得到政治支持。近几个月来,两党议员都呼吁国会缩小第230节的范围,要求大型科技公司承担更多的法律义务。从这个意义上说,这起诉讼可能为包括参议员乔希·霍利(共和党—密苏里州)在内的政界人士提供新的素材,他们常直言不讳地批评YouTube等平台。
这起诉讼之所以引人注目,还因为瑞波最近获得了2亿美元的外部投资,有能力在一场旷日持久的官司中与YouTube一较高下。
加林豪斯表示,瑞波公司将把本案中获得的全部赔偿或和解金用于补偿YouTube上骗局的受害者。曾在雅虎担任高管的加林豪斯也承认,第230节让硅谷公司享受过很多好处,但这部1996年通过的法律,目前已经无法适应现状。
“世界变了。时代变了。我能理解1996年为什么会写下这条法案,但那是25年前的事了。人们没有预料到今天平台会以各种形式被滥用,现在的科技界领袖需要走在前面,做出改变和适应。”(财富中文网)
译者:Agatha
总部位于旧金山的加密货币公司瑞波的首席执行官在上周二(4月21日)提起诉讼,指控流媒体巨头Youtube无视欺骗消费者的行为。
在向旧金山联邦法院递交的起诉书中,CEO加林豪斯和瑞波公司联合指控YouTube损害了他们的品牌和声誉,并要求获得经济赔偿(数目不详)。诉状还要求法院禁止YouTube从这些欺诈行为中获利,也不允许类似行为再继续发生。
他们所指控的骗局与发生在其他社交媒体平台上的骗局类似,这类骗局经常使用比尔·盖茨、理查德·布兰森及其他知名高管的形象,向用户提供所谓“赠品”。大多数情况下,骗子会要求受害者寄一小笔钱,以获得更大的一笔横财——最终再带着收到的全部款项潜逃。
至于YouTube,诉状中列举了大量这样的案例:黑客盗用了合法创作者的频道,并用与瑞波币有关的诈骗视频替代了原本的视频。这些虚假的瑞波币视频往往包括:从可信来源截取的对加林豪斯的采访,以及邀请观众参与活动以获得瑞波币“赠品”的片段。
起诉书中称,YouTube未能充分限制此类视频的传播,甚至通过收取骗子的推广费来从中获利。据称,类似推广还包括允许骗子付费购买“瑞波”和“布莱德·加林豪斯”等关键词,将视频定向推送给搜索这些词的人。
起诉书中还提道,瑞波雇佣了一家第三方公司跟踪这类骗局,也曾通知过社交媒体公司删除此类诈骗。但瑞波表示,虽然已向YouTube发出了数百条通报,这家媒体巨头的反应依旧很慢,甚至根本没有回应。
“YouTube经常在平台上兜售其强有力的内容审查工具,据说包括‘领先的机器学习技术’和一个庞大的人工审核员网络。”诉状中写道,“但在本案中,面对一个甚嚣尘上的骗局,YouTube选择,并持续选择了毫不作为。”
《财富》杂志最近在YouTube上进行了一次搜索,发现似乎是有一些使用加林豪斯形象作为诱饵的诈骗视频。然而,搜索“瑞波”和“加林豪斯”,大多数搜索结果似乎都是合法的内容,包括最热门区域。
YouTube(母公司为谷歌)的一名发言人做出如下声明:“我们十分重视滥用平台的行为,一旦发现违反平台政策的行为,如欺诈或假冒,会迅速采取行动。”
在接受《财富》杂志采访时,加林豪斯表示,他之所以决定起诉YouTube是因为,在尝试删除一批假冒自己的社交媒体账户时遇到了麻烦。此外,他还表达了对诈骗受害者的同情,并讲了自己受到的一连串暴力威胁——因为这些人误以为是他密谋盗取了他们的钱财。
YouTube的法律责任存难以界定
在社交媒体上,涉及加密货币的冒充者诈骗无处不在。其中最近一次,黑客盗用了一个很火的YouTube频道,声称要和加密货币巨头Coinbase的首席执行官进行“问我任何问题”的问答互动。在Twitter和Instagram上,加密货币爱好者经常会碰到名字和头像都是业内知名人士的诈骗账户,也包括瑞波首席执行官。
不过,加林豪斯表示,他和瑞波之所以单单起诉YouTube,是因为其他社交媒体平台对有关骗子和虚假账户的投诉回应相对积极。他补充道,最近几个月,越来越多的加密货币骗子正转向YouTube,并指责这家媒体巨头没有严肃、努力遏制此类行为。
他说:“YouTube去年的广告收入是150亿美元,你说说,他们难道不能多花点钱去监管那些明显违反了自己服务条款的欺诈行为吗?”
瑞波和加林豪斯可能将面临一场艰苦的诉讼。社交媒体平台的批评者们长期都面临着这样的障碍:一条保护互联网公司无需为平台用户的行为承担责任的法案。
这条法案通常被称为“第230节”(《通信内容端正法案》第230节),它既保护了初创公司无需因用户在其网站上发表评论而面临毁灭性的诉讼,也保护了Facebook和亚马逊等科技巨头免于承担多种形式的责任。
从表面上看,YouTube似乎能够援引第230节免除为加密货币诈骗者承担责任。然而,加林豪斯指出,瑞波指控YouTube损害了该公司的商标,而商标是知识产权,不属于第230节的保护范围。
瑞波还指控YouTube存在不公平竞争,侵犯了加林豪斯的形象权,瑞波或许还能得到政治支持。近几个月来,两党议员都呼吁国会缩小第230节的范围,要求大型科技公司承担更多的法律义务。从这个意义上说,这起诉讼可能为包括参议员乔希·霍利(共和党—密苏里州)在内的政界人士提供新的素材,他们常直言不讳地批评YouTube等平台。
这起诉讼之所以引人注目,还因为瑞波最近获得了2亿美元的外部投资,有能力在一场旷日持久的官司中与YouTube一较高下。
加林豪斯表示,瑞波公司将把本案中获得的全部赔偿或和解金用于补偿YouTube上骗局的受害者。曾在雅虎担任高管的加林豪斯也承认,第230节让硅谷公司享受过很多好处,但这部1996年通过的法律,目前已经无法适应现状。
“世界变了。时代变了。我能理解1996年为什么会写下这条法案,但那是25年前的事了。人们没有预料到今天平台会以各种形式被滥用,现在的科技界领袖需要走在前面,做出改变和适应。”(财富中文网)
译者:Agatha
The CEO of Ripple, a San Francisco-based finance and cryptocurrency firm, filed a lawsuit on Tuesday that accuses the streaming giant of turning a blind eye to scams that have defrauded consumers.
In a complaint filed in San Francisco federal court, Garlinghouse and Ripple accuse YouTube of damaging their brand and reputations, and demand an unspecified amount of financial compensation. The complaint also asks the court to forbid YouTube from profiting from the scams, or from allowing them to continue.
The alleged scams in question resemble those found on other social media platforms, and typically use the image of prominent executives, including Bill Gates and Richard Branson, to offer "giveaways." In most cases, the scammers ask the victims to send a small sum in order to receive a larger windfall—only to abscond with whatever funds they receive.
In the case of YouTube, the complaint cites numerous instances where hackers took over the channels of legitimate creators and replaced their videos with ones advertising Ripple-related scams. The scammy Ripple videos often show media interviews with Garlinghouse lifted from reputable sources, and overlaid with invitations to participate in "giveaways" of the cryptocurrency XRP.
According to the complaint, YouTube fails to adequately restrict the spread of such videos, and even profits from them by letting the scammers pay to promote them. These promotions allegedly involve the scammers buying keywords like "Ripple" and "Brad Garlinghouse" in order to target the videos to people searching for such terms.
The complaint adds that Ripple employs a third party firm to track such scams, and instruct social media companies to remove such scams. Yet, despite sending hundreds of notices to YouTube, Ripple says the media giant has responded slowly or not at all.
"YouTube regularly touts its robust tools for self-regulating content on its platform, which purportedly include “cutting-edge machine learning technology” and a sprawling network of human reviewers," the complaint reads. "But in this case, faced with a pervasive Scam, YouTube chose, and continues to choose, inaction."
A recent search of YouTube by Fortune unearthed a handful of videos that appeared to be scams using Garlinghouse's image as a lure. The majority of search results for "Ripple" or "Garlinghouse," including the top ones, however, seemed to be legitimate content.
A spokesperson for YouTube, which is owned by Google, provided the following statement, “We take abuse of our platform seriously, and take action quickly when we detect violations of our policies, such as scams or impersonation."
In an interview with Fortune, Garlinghouse said he decided to sue YouTube in response to the troubles he encountered in trying to remove a wave of social media accounts impersonating him. He also expressed sympathy for the victims of the scams, and described a spate of violent threats he has received from those who falsely believed he had conspired to steal their money.
Legal uncertainty over YouTube's responsibility
Impersonator scams involving cryptocurrency are pervasive on social media. These include a recent one where hackers took over a popular YouTube channel, and purported to run an "ask me anything" Q&A with the CEO of the cryptocurrency giant, Coinbase. And on Twitter and Instagram, crypto enthusiasts have frequently encountered scam accounts displaying the name and face of prominent people in the industry, including Ripple's CEO.
Garlinghouse, however, says he and Ripple chose to single out YouTube because the other social media platforms have been relatively more responsive to complaints about scammers and fake accounts. He added that more crypto crooks are migrating to YouTube in recent months, and accused the media giant of failing to make a serious effort to curtail them.
"YouTube generated $15 billion in ad revenue last year, and you're telling me they can't spend more money to police obvious scams that violate their own terms of service?" he said.
Ripple and Garlinghouse could face an uphill struggle with the lawsuit. The obstacle is the same one that critics of social media platforms have long confronted: A law that shields Internet companies from liability for the actions of their users.
Commonly known as Section 230, the law ensures that startups don't face ruinous litigation when a user posts a comment on their website, and also protects tech giants like Facebook and Amazon from many forms of liability.
On its face, YouTube would appear able to invoke Section 230 to deflect responsibility for the cryptocurrency scammers. Garlinghouse, however, notes the complaint accuses YouTube of damaging its trademark—and that trademarks are intellectual property, which is excluded from the general Section 230 shield.
Ripple's lawsuit, which also accuses YouTube of unfair competition and violating Garlinghouse's right of publicity, also has the potential to win political support. In recent months, lawmakers from both parties have called for Congress to narrow the scope of Section 230 and to place more legal obligations on big tech companies. In this sense, the lawsuit could provide new grist for politicians, including Sen. Josh Hawley (R-Mo), who are outspoken critics of platforms like YouTube.
The lawsuit is also notable because Ripple, which recently took in $200 million in outside investment, has the means to take on YouTube in a protracted court battle.
Garlinghouse says Ripple will use any damages or settlement money it receives from the case to reimburse victims fleeced by the YouTube scams. A former senior executive at Yahoo, he also acknowledged that Silicon Valley companies have enjoyed many advantages from Section 230 but that the law, passed in 1996, is now inadequate.
"The world changes. Times change. I can understand why the 1996 Act was written, but that was 25 years ago. Platforms have been abused in a way not anticipated and now tech leaders need to be out front, and evolve and adapt."