数个月来,消费者对眼妆的兴趣越来越浓厚,这一点与年初新冠疫情爆发以来口罩使用量的增加基本同步。在中国,阿里巴巴称眼妆产品2月底的销量环比增长了150%。在韩国,GS Retail旗下保健与美容连锁店Lalavla眼部化妆品3月的销量同比增长了51.8%。首尔爱敬公司旗下化妆品品牌Luna 3月眼线产品的月订单量增长了100%。在韩国经营百货店和折扣店的乐天商城发现迪奥和芭比波朗(Bobbi Brown)等高端美容品牌亦在2月迎来了眼妆产品40%的销量增幅。
阿里巴巴新闻部的克里斯汀·周(音译)在3月30日为Alizila提供的文章中写道:“此次美容热背后的一个推手在于‘口罩妆’的流行,这个社交媒体上的热门话题自中国美容影响力人物分享新冠疫情期间佩戴外科口罩的妆容之后成为了瞩目焦点。通过淘宝生活这个平台,一系列展现如何打造口罩妆的直播在2月18日吸引了820万名观众,并让眼影盒的当周月度同比销量增长了150%。”
在化妆品行业,美国口红销量出现了最大跌幅,亚马逊的数据显示跌幅达到了15%,而眼部化妆品则在4月11日之前的4周出现了5%的增幅。洁肤美容品牌Kosas Cosmetics的创始人希娜·雅塔尼斯称,公司1至8月的眼部类目化妆品销量增长了12%。Kosas Cosmetics的追随者不乏时尚人士和明星。
雅塔尼斯向《财富》杂志透露:“我们看到的最重要一点在于,我们在2019年所看到的趋势出现了加速,而且这个趋势已经不再是前些年充斥着各大订阅内容的那种复杂、多层、超级精致的妆容。”
e.l.f. Cosmetics的品牌副总裁盖伊特里·布哈拉嘉认为,眼妆热背后的推手可能不仅仅是口罩佩戴强制令,同时还包括人们以靓丽形象参加视频电话和会议的愿望。
布哈拉嘉说:“我们看到人们的化妆趋势发生了转变,从粉底类产品变为淡妆产品或有助于人们‘进入Zoom状态’的产品,例如遮瑕霜。尽管色彩更饱满的口红的销量有所下降,但传统上轻质地化妆品的销量,例如唇彩和唇膏,则有所上升。”
布哈拉嘉称,她看到行业内的眼妆产品销量在疫情发生之后呈现出疲态,并解释说,e.l.f.品牌也看到了这种转变:眉毛和眼线产品销量虽然依然不错,但增速有所放缓,而眼影销量有所上升。布哈拉嘉引用了2020年6月的尼尔森公司数据,并说道:“我们看到,今年早些时候发布的产品呈现出了良好势头,[Bite-Size眼影和Liquid Glitter眼影],同时我们的核心产品——全美销量第一的黑色眼线笔和眉笔——也保持着持续增长。”
销售业绩激增的不仅仅是眼妆产品,同时还有专注于眼部的美容服务,例如睫毛嫁接以及睫毛和眉毛永久染色。
得州多家Amazing Lash Studio店面的所有者艾米丽·拉彭说:“我认为原因在于,在强制戴口罩的情况下,女性会更多地去关注其眼部的外观。”在疫情爆发之前,拉彭称所有店面的销售业绩都呈现出上升趋势,而且会员数量屡创新高。在重新开业之后,会员数量至少在60天之后才再次稳定下来。但自从疫情爆发之后,拉彭称店面在3月之后的潜在客户数量同比增长了约46%,线上潜在客户数量增长了22%。
拉彭说:“由于大多数州当前都实施了口罩佩戴强制令,我认为睫毛服务在今后将变得比疫情之前更受欢迎。即便带着口罩,其他人依然能看到,也只能看到你美丽的双眼,而不是你的妆容或嘴唇。”
如今,Amazing Lash Studio全美所有店面都已经开业,并提供店内服务,但加州除外,因为该店由于7月加州新冠病例的上升而被勒令闭店。然而,众多店面的经理正在尽最大努力在店面之外提供睫毛嫁接服务。
Amazing Lash Studio的首席执行官西泽·埃尔罗德说:“公司的一些店面所有者想尽了一切办法来提供店面外服务,例如将停车场或人行道变为工作室,同时遵循公司已经实施的业内领先的安全卫生准则。”他还表示,一些工作室发现室外营业业绩比疫情前店内业绩更高。“顾客非常感激能有机会享受些许个人护理服务以及回归生活常态。”
在其他州已经重新营业的店面中,店面较低的接待能力难以满足人们被压抑的需求,埃尔罗德将其归咎于每个预约之间所需的深度清洁时间,店面需要用这些时间来深度打扫包间和公共区域。此举要求沙龙经理们在预约安排方面运用更多的策略,包括使用交错排班来避免接待区的人流聚集。
埃尔罗德说:“在眼下这个时期,口罩已经成为人们生活的一部分。相对于以前,我们的双眼已经成了一种更为有力的自我展现方式。我们的专注点一直在于掌控自己的双眼,而且我们对于创新的承诺从未改变。”(财富中文网)
译者:Feb
数个月来,消费者对眼妆的兴趣越来越浓厚,这一点与年初新冠疫情爆发以来口罩使用量的增加基本同步。在中国,阿里巴巴称眼妆产品2月底的销量环比增长了150%。在韩国,GS Retail旗下保健与美容连锁店Lalavla眼部化妆品3月的销量同比增长了51.8%。首尔爱敬公司旗下化妆品品牌Luna 3月眼线产品的月订单量增长了100%。在韩国经营百货店和折扣店的乐天商城发现迪奥和芭比波朗(Bobbi Brown)等高端美容品牌亦在2月迎来了眼妆产品40%的销量增幅。
阿里巴巴新闻部的克里斯汀·周(音译)在3月30日为Alizila提供的文章中写道:“此次美容热背后的一个推手在于‘口罩妆’的流行,这个社交媒体上的热门话题自中国美容影响力人物分享新冠疫情期间佩戴外科口罩的妆容之后成为了瞩目焦点。通过淘宝生活这个平台,一系列展现如何打造口罩妆的直播在2月18日吸引了820万名观众,并让眼影盒的当周月度同比销量增长了150%。”
在化妆品行业,美国口红销量出现了最大跌幅,亚马逊的数据显示跌幅达到了15%,而眼部化妆品则在4月11日之前的4周出现了5%的增幅。洁肤美容品牌Kosas Cosmetics的创始人希娜·雅塔尼斯称,公司1至8月的眼部类目化妆品销量增长了12%。Kosas Cosmetics的追随者不乏时尚人士和明星。
雅塔尼斯向《财富》杂志透露:“我们看到的最重要一点在于,我们在2019年所看到的趋势出现了加速,而且这个趋势已经不再是前些年充斥着各大订阅内容的那种复杂、多层、超级精致的妆容。”
e.l.f. Cosmetics副总裁盖伊特里·布哈拉嘉说:“随着消费者越发注意化妆时的卫生问题,我们认为眼影刷将继续热卖,而且我们的眼影刷正是为此而生。”
布哈拉嘉说:“我们看到人们的化妆趋势发生了转变,从粉底类产品变为淡妆产品或有助于人们‘进入Zoom状态’的产品,例如遮瑕霜。尽管色彩更饱满的口红的销量有所下降,但传统上轻质地化妆品的销量,例如唇彩和唇膏,则有所上升。”
布哈拉嘉称,她看到行业内的眼妆产品销量在疫情发生之后呈现出疲态,并解释说,e.l.f.品牌也看到了这种转变:眉毛和眼线产品销量虽然依然不错,但增速有所放缓,而眼影销量有所上升。布哈拉嘉引用了2020年6月的尼尔森公司数据,并说道:“我们看到,今年早些时候发布的产品呈现出了良好势头,[Bite-Size眼影和Liquid Glitter眼影],同时我们的核心产品——全美销量第一的黑色眼线笔和眉笔——也保持着持续增长。”
销售业绩激增的不仅仅是眼妆产品,同时还有专注于眼部的美容服务,例如睫毛嫁接以及睫毛和眉毛永久染色。
得州多家Amazing Lash Studio店面的所有者艾米丽·拉彭说:“我认为原因在于,在强制戴口罩的情况下,女性会更多地去关注其眼部的外观。”在疫情爆发之前,拉彭称所有店面的销售业绩都呈现出上升趋势,而且会员数量屡创新高。在重新开业之后,会员数量至少在60天之后才再次稳定下来。但自从疫情爆发之后,拉彭称店面在3月之后的潜在客户数量同比增长了约46%,线上潜在客户数量增长了22%。
拉彭说:“由于大多数州当前都实施了口罩佩戴强制令,我认为睫毛服务在今后将变得比疫情之前更受欢迎。即便带着口罩,其他人依然能看到,也只能看到你美丽的双眼,而不是你的妆容或嘴唇。”
如今,Amazing Lash Studio全美所有店面都已经开业,并提供店内服务,但加州除外,因为该店由于7月加州新冠病例的上升而被勒令闭店。然而,众多店面的经理正在尽最大努力在店面之外提供睫毛嫁接服务。
Amazing Lash Studio的首席执行官西泽·埃尔罗德说:“公司的一些店面所有者想尽了一切办法来提供店面外服务,例如将停车场或人行道变为工作室,同时遵循公司已经实施的业内领先的安全卫生准则。”他还表示,一些工作室发现室外营业业绩比疫情前店内业绩更高。“顾客非常感激能有机会享受些许个人护理服务以及回归生活常态。”
在其他州已经重新营业的店面中,店面较低的接待能力难以满足人们被压抑的需求,埃尔罗德将其归咎于每个预约之间所需的深度清洁时间,店面需要用这些时间来深度打扫包间和公共区域。此举要求沙龙经理们在预约安排方面运用更多的策略,包括使用交错排班来避免接待区的人流聚集。
埃尔罗德说:“在眼下这个时期,口罩已经成为人们生活的一部分。相对于以前,我们的双眼已经成了一种更为有力的自我展现方式。我们的专注点一直在于掌控自己的双眼,而且我们对于创新的承诺从未改变。”(财富中文网)
译者:Feb
Greater consumer interest in eye makeup has been building for months, tracking closely to the increase of face mask usage since the emergence of COVID-19 at the beginning of the year. In China, Alibaba reported eye makeup sales increased 150%, month over month by the end of February. In South Korea, sales of eye makeup increased by 51.8% in March, year over year, at Lalavla, the health and beauty store chain operated by GS Retail. And Seoul-based Aekyung Industry’s cosmetics brand Luna saw a 100% monthly increase in orders in March for its eyeliner. Lotte Shopping, which operates department stores and discount stores in South Korea, found higher-end beauty brands, like Dior and Bobbi Brown, saw sales growth of 40% in eye makeup sales in February.
“This beauty boom has been driven in part by the popularity of ‘mask makeup looks,’ a trending phrase on social media that took off when Chinese beauty influencers began sharing makeup looks to wear with surgical masks amid the COVID-19 outbreak,” wrote Christine Chou for Alizila, the news unit at Alibaba, on March 30. “Per Taobao Live, a series of live-stream sessions on how to create makeup looks while wearing masks attracted 8.2 million viewers on Feb. 18, and led to a 150% month-over-month sales increase of eye shadow palettes that week.”
In the cosmetics aisle, lipstick sales saw the biggest drop in the U.S. with Amazon tracking a 15% decline, compared with a 5% increase for eye cosmetics in the four weeks leading up to April 11. Sheena Yaitanes, founder of Kosas Cosmetics, a clean beauty brand with cult and celebrity followings and sold at Sephora and Goop, says the company saw a 12% increase in sales for its eye category from January to August.
“The biggest thing we’ve seen is an acceleration of a trend that we were already seeing in 2019, which was a shift away from complicated, layered, ultraprecise beauty looks that had taken over all our feeds in the preceding few years,” Yaitanes tells Fortune.
But it might not just be mask mandates fueling interest in eye makeup but also the desire to look polished for video calls and meetings, suggests Gayitri Budhraja, vice president of brand at e.l.f. Cosmetics.
“We’ve seen a shift from categories like foundation to a trend towards lighter-wear makeup or products that help you be ‘Zoom-ready,’ like concealer, for example,” Budhraja says. “And while fuller pigment lip color is down, traditionally a lighter form, such as lip gloss and lip balm, is up.”
And Budhraja says she has seen the industry soften in the eye category since the pandemic, explaining that at e.l.f., the brand has seen a shift where brow and eyeliner have softened (but are still positive in sales) while eye shadow has picked up. “We are seeing strength in our launches from earlier this year [Bite-Size eye shadow and Liquid Glitter], as well as continued growth in core black eyeliners and brow, which is the No. 1 [seller] in America,” Budhraja says, citing Nielsen data from June 2020.
But it’s not just eye makeup seeing a surge but also eye-focused cosmetology services, such as eyelash extensions and permanent color tinting for eyelashes and eyebrows.
“I believe this is due to women putting greater emphasis on the appearance of their eyes with mask mandates in place,” says Emily Raburn, owner of several Amazing Lash Studio locations in Texas. Before the pandemic, Raburn says sales in all of her locations were trending upward, hitting membership numbers not seen before. After reopening, it took a minimum of 60 days for numbers to stabilize again. But since the pandemic started, Raburn says her business saw a spike of roughly 46% in year-over-year client leads and a 22% increase in digital client leads since March.
“Because of mandates in most states currently, I believe that eyelashes are becoming even more popular now than before the pandemic,” Raburn says. “Even while wearing a mask, other people can still see your beautiful eyes—not your makeup or your lips—just your eyes.”
Right now, all locations of Amazing Lash Studio are open nationwide for indoor services, with the exception of California, where services were ordered to shut down again in July as COVID-19 cases spiked. However, many franchise managers are trying their best, and eyelash extension services can be provided outside the walls of the studio.
“We have owners who have rolled up their sleeves and found a way to make it happen, turning a parking lot or sidewalk into a studio, while at the same time following the industry-leading safety and sanitation protocols we have implemented,” says Heather Elrod, CEO of Amazing Lash Studio, adding that some studios are seeing higher service volumes outside, versus pre–COVID-19 indoor service levels. “Guests have been so grateful for the opportunity to enjoy a little self-care and return to normal.”
In studios that have reopened in other states, Elrod describes the balancing act in meeting pent-up demand with lower capacity owing to the extra time taken for enhanced cleaning between each appointment to deep-clean private rooms and common areas. This requires salon managers to be more strategic in the scheduling of appointments, including using staggered schedules to avoid gatherings in the reception area.
“During this time when masks are part of our daily routine, our eyes are an even more powerful form of personal expression than they were before,” Elrod says. “Our focus has always been on owning the eyes, and our commitment to innovation has not wavered.”