新冠疫情的爆发迫使数十亿员工首次将办公地点搬到了家中,继而催生出了一种新的工作方式。尽管全球很大一部分民众貌似都面临着这场突如其来的生活和工作方式巨变,但我们必须记住,在新兴国家和美国本土,居家工作已经存在了数百年的时间。
手工行业是规模最大的居家工作行业之一,它不仅仅只是涵盖旅游纪念品的制造。这是一个复杂的供应链网,致力于满足世界经济的需求。全球手工艺品市场在2017年的估值为5260亿美元,预计到2023年将达到9840亿美元。尽管准确的数字很难估计,但Neelam Gupta的研究称,全球共有多达3亿名居家工作者。
这个行业的从业者大多都是女性,主要靠手工:给鞋子缝鞋帮,在冬季帽子的顶部加装装饰绒球,将小玻璃珠串起来制作大众首饰,制作用于装饰服装、枕套等物品的流苏。然而,尽管其工作与我们的日常消费息息相关,但大多数人并不知道这些工人的存在!
所有这些工作都由手工完成,整个供应链则延伸至手工业者的家中。在我们如何引导自身在疫情中前行之际,全球手工行业可以向我们提供一些宝贵的信息,告诉我们未来的工作可能或应该会是什么样。
我们经常会将手工业者看作是很久以前的一个工种。然而在很多方面,它代表着未来。在眼下这个时期,人们迫切需要重视黑色、土著和有色人种的声音,而已然在数个世纪中得到了黑色、棕色和当地群体改进的家庭手工业模式,则向我们讲述了一种新的工作方式。
全球各地都在快速地向远程工作转变,这一现象的推手是人们对健康和安全的普遍顾虑。随着各地的工作人员开启居家隔离模式,他们共同拉平了新冠病毒感染曲线,并维持了其所在社区的健康。然而,在新冠疫情远未爆发之前,手工行业便感受到了与健康和安全相关的职场顾虑,而且并非是空穴来风。在疫情期间,我们很清楚社交隔离在传统的工厂环境中是行不通的,但这些狭窄的厂房常年以来一直存在着健康隐患。
Nest在过去14年中一直与手工业者保持着合作关系,将其手工作品介绍给能够支付作品本身价值的市场和企业。当我创建Nest时,我到访了全球无数社区,那里的男男女女都在家中工作,照顾小孩,打磨自己的手工艺。一些手工业者的作品可以卖出合理的价格,但大多数并非如此。
这也是为什么我们在过去十年帮助公司不仅从手工业者那里采购,同时还会为这些交易打造构架和框架的原因。我们也因此而发起了Nest Ethical Handcraft Program,该项目使用100多项标准来确定公平薪资、安全的工作环境以及代表手工业者进行决策。
随着消费者对工艺品需求的日益增长,我们能够帮助固化一种几乎完全以居家工作或小团体工作室为特征的手工业经济,并提供所需的透明度来确保这项工作的安全性。尤其对于女性来说,这种模式是一个福音:她们可以居家工作,无需长途跋涉前往工厂,同时还能够照顾其家人。这种模式对于那些性别歧视和虐待依然十分常见的社区来说也是大有裨益。
随着整个世界意识到远程工作的力量,消费者和业界同行需要注意的是,它不仅仅是便利性的问题,同时也代表了一种高效和韧性十足的工作方式,可以为国际发展举措和美国本土社区的振兴提供借鉴。
但它在实践中到底是什么样的?Nest自2017年以来一直与Jaipur Living公司保持着合作关系,后者致力于为美国的现代品牌制作地毯。Jaipur与全印度的地毯编织工都有联系,而居家工作在该领域是一种常态。丈夫和妻子坐在一块工作,孩子们躺在妈妈的膝盖上,而妈妈则有节律地重复着织布机上的动作。当午间的太阳变得难以忍受时,他们会休息一下,吃午饭,午休。在夏季的那几个月中,她们会在晚上继续工作,因为此时在室外的织布机旁工作会更舒服一些。这些都是对生活的一些微小、简单的调整,但这些人对劳动力有着深远的影响。
Jaipur在制造产品时无需依赖工厂的大量基础设施。其团队也无需忍耐令人疲惫不堪的上下班旅途。当然,所有这一切都会减少手工业自身以及公司整体的碳印迹。
对于女性来说,居家工作的福利远不止对家庭生活的照料。由于在一些国家,妇女在上下班途中可能会面临性骚扰、虐待或暴力,因此选择远程工作能够让她们感到更加舒适,并掌控自身的安全和福祉。
制作地毯是一个耗时的工作,有近100道工序,从纺羊毛毛线一直到制作最后的流苏。如果Jaipur Living公司可以用一名农村劳动力完成几乎所有的工作,那为什么其他公司不能打造一个类似的平民工作系统?
消费者、品牌和政府需要探讨和意识到居家工作在全球经济中发挥的作用,并让其从幕后走到台前。对于西方人来说,我们需要换一个角度来看待所谓的零工经济。
事实上,在疫情期间,全球的手工业者都在居家工作,从萨尔瓦多到印度再到美国本土都是如此,他们能够随机应变,足智多谋,可以迅速转型,使用其技能制作口罩。在西雅图,难民手工业者动议(Refugee Artisan Initiative,RAI)组织帮助难民和移民女性寻找就业机会。当政府下达封锁令之后,RAI创始人明-明•唐-埃德尔曼为很多RAI组织的女性找到了居家制作布口罩的工作。自3月以来,这个组织制作了4万多个口罩,同时还聘请了其中一些女性的丈夫(作为Uber司机或打零工的他们失去了工作)将物资运到不同的手工业者家中。这些口罩被捐给了医疗工作者、犯人以及西雅图唐人街周边的低收入老年人。
最终,可能推行居家工作最有说服力的原因在于,很多人更喜欢这种方式。Nest、Save the Children Germany以及反童工组织CCR CSR所做的调查显示,接受采访的超过四分之三的手工业者都称,他们更愿意在家工作。同样,在疫情期间,有五分之三的美国民众称他们更愿意继续远程办公,然而劳动法(美国以及全球)和企业政策在这一方面还比较滞后。
因此,对于这个我们很久之前便已熟知的远程工作来说,现代经济接纳它的时候终于到了吗?联合国秘书长的高级性别顾问娜拉•瓦尔吉应景地说道:“正式经济的运转靠的是女性无偿工作的补贴。”远程工作可以而且确实能够发挥作用,但前提是必须将其正规化、可视化,并给予保护。
到现在为止,一些少数族裔社区的女性和民众因为家庭责任、上下班旅途过于费劲,以及对其自身安全的担忧而无法上班,疫情后的这种转变可能会为其提供更大的经济自由度以及安全感。诚然,也会有一些例外,但考虑在职场隔间或工厂之外的场所进行工作的时代终于来临了。(财富中文网)
瑞贝卡•范•伯根是Nest的创始人。
译者:Feb
新冠疫情的爆发迫使数十亿员工首次将办公地点搬到了家中,继而催生出了一种新的工作方式。尽管全球很大一部分民众貌似都面临着这场突如其来的生活和工作方式巨变,但我们必须记住,在新兴国家和美国本土,居家工作已经存在了数百年的时间。
手工行业是规模最大的居家工作行业之一,它不仅仅只是涵盖旅游纪念品的制造。这是一个复杂的供应链网,致力于满足世界经济的需求。全球手工艺品市场在2017年的估值为5260亿美元,预计到2023年将达到9840亿美元。尽管准确的数字很难估计,但Neelam Gupta的研究称,全球共有多达3亿名居家工作者。
这个行业的从业者大多都是女性,主要靠手工:给鞋子缝鞋帮,在冬季帽子的顶部加装装饰绒球,将小玻璃珠串起来制作大众首饰,制作用于装饰服装、枕套等物品的流苏。然而,尽管其工作与我们的日常消费息息相关,但大多数人并不知道这些工人的存在!
所有这些工作都由手工完成,整个供应链则延伸至手工业者的家中。在我们如何引导自身在疫情中前行之际,全球手工行业可以向我们提供一些宝贵的信息,告诉我们未来的工作可能或应该会是什么样。
我们经常会将手工业者看作是很久以前的一个工种。然而在很多方面,它代表着未来。在眼下这个时期,人们迫切需要重视黑色、土著和有色人种的声音,而已然在数个世纪中得到了黑色、棕色和当地群体改进的家庭手工业模式,则向我们讲述了一种新的工作方式。
全球各地都在快速地向远程工作转变,这一现象的推手是人们对健康和安全的普遍顾虑。随着各地的工作人员开启居家隔离模式,他们共同拉平了新冠病毒感染曲线,并维持了其所在社区的健康。然而,在新冠疫情远未爆发之前,手工行业便感受到了与健康和安全相关的职场顾虑,而且并非是空穴来风。在疫情期间,我们很清楚社交隔离在传统的工厂环境中是行不通的,但这些狭窄的厂房常年以来一直存在着健康隐患。
Nest在过去14年中一直与手工业者保持着合作关系,将其手工作品介绍给能够支付作品本身价值的市场和企业。当我创建Nest时,我到访了全球无数社区,那里的男男女女都在家中工作,照顾小孩,打磨自己的手工艺。一些手工业者的作品可以卖出合理的价格,但大多数并非如此。
这也是为什么我们在过去十年帮助公司不仅从手工业者那里采购,同时还会为这些交易打造构架和框架的原因。我们也因此而发起了Nest Ethical Handcraft Program,该项目使用100多项标准来确定公平薪资、安全的工作环境以及代表手工业者进行决策。
随着消费者对工艺品需求的日益增长,我们能够帮助固化一种几乎完全以居家工作或小团体工作室为特征的手工业经济,并提供所需的透明度来确保这项工作的安全性。尤其对于女性来说,这种模式是一个福音:她们可以居家工作,无需长途跋涉前往工厂,同时还能够照顾其家人。这种模式对于那些性别歧视和虐待依然十分常见的社区来说也是大有裨益。
随着整个世界意识到远程工作的力量,消费者和业界同行需要注意的是,它不仅仅是便利性的问题,同时也代表了一种高效和韧性十足的工作方式,可以为国际发展举措和美国本土社区的振兴提供借鉴。
但它在实践中到底是什么样的?Nest自2017年以来一直与Jaipur Living公司保持着合作关系,后者致力于为美国的现代品牌制作地毯。Jaipur与全印度的地毯编织工都有联系,而居家工作在该领域是一种常态。丈夫和妻子坐在一块工作,孩子们躺在妈妈的膝盖上,而妈妈则有节律地重复着织布机上的动作。当午间的太阳变得难以忍受时,他们会休息一下,吃午饭,午休。在夏季的那几个月中,她们会在晚上继续工作,因为此时在室外的织布机旁工作会更舒服一些。这些都是对生活的一些微小、简单的调整,但这些人对劳动力有着深远的影响。
Jaipur在制造产品时无需依赖工厂的大量基础设施。其团队也无需忍耐令人疲惫不堪的上下班旅途。当然,所有这一切都会减少手工业自身以及公司整体的碳印迹。
对于女性来说,居家工作的福利远不止对家庭生活的照料。由于在一些国家,妇女在上下班途中可能会面临性骚扰、虐待或暴力,因此选择远程工作能够让她们感到更加舒适,并掌控自身的安全和福祉。
制作地毯是一个耗时的工作,有近100道工序,从纺羊毛毛线一直到制作最后的流苏。如果Jaipur Living公司可以用一名农村劳动力完成几乎所有的工作,那为什么其他公司不能打造一个类似的平民工作系统?
消费者、品牌和政府需要探讨和意识到居家工作在全球经济中发挥的作用,并让其从幕后走到台前。对于西方人来说,我们需要换一个角度来看待所谓的零工经济。
事实上,在疫情期间,全球的手工业者都在居家工作,从萨尔瓦多到印度再到美国本土都是如此,他们能够随机应变,足智多谋,可以迅速转型,使用其技能制作口罩。在西雅图,难民手工业者动议(Refugee Artisan Initiative,RAI)组织帮助难民和移民女性寻找就业机会。当政府下达封锁令之后,RAI创始人明-明•唐-埃德尔曼为很多RAI组织的女性找到了居家制作布口罩的工作。自3月以来,这个组织制作了4万多个口罩,同时还聘请了其中一些女性的丈夫(作为Uber司机或打零工的他们失去了工作)将物资运到不同的手工业者家中。这些口罩被捐给了医疗工作者、犯人以及西雅图唐人街周边的低收入老年人。
最终,可能推行居家工作最有说服力的原因在于,很多人更喜欢这种方式。Nest、Save the Children Germany以及反童工组织CCR CSR所做的调查显示,接受采访的超过四分之三的手工业者都称,他们更愿意在家工作。同样,在疫情期间,有五分之三的美国民众称他们更愿意继续远程办公,然而劳动法(美国以及全球)和企业政策在这一方面还比较滞后。
因此,对于这个我们很久之前便已熟知的远程工作来说,现代经济接纳它的时候终于到了吗?联合国秘书长的高级性别顾问娜拉•瓦尔吉应景地说道:“正式经济的运转靠的是女性无偿工作的补贴。”远程工作可以而且确实能够发挥作用,但前提是必须将其正规化、可视化,并给予保护。
到现在为止,一些少数族裔社区的女性和民众因为家庭责任、上下班旅途过于费劲,以及对其自身安全的担忧而无法上班,疫情后的这种转变可能会为其提供更大的经济自由度以及安全感。诚然,也会有一些例外,但考虑在职场隔间或工厂之外的场所进行工作的时代终于来临了。(财富中文网)
瑞贝卡•范•伯根是Nest的创始人
译者:Feb
The onset of COVID-19 prompted billions of workers to shift their work life to their home offices for the first time, introducing a new working style. Yet as a large part of society globally faces this apparently radical and sudden shift in how we live and work, we must remember that home-based work has existed in emerging economies, and right here in the U.S., for centuries.
One of the largest home-based industries is the artisan sector. It doesn’t just manufacture touristy trinkets. This is a complex web of supply chains that fulfills the needs of the world economy: The global handicrafts market was valued at $526 billion in 2017 and is estimated to be at $984 billion by 2023. Estimates are hard to come by, but according to research by Neelam Gupta, there are as many as 300 million home-based workers around the globe.
This is a world of mostly women primarily working with their hands: sewing soles on shoes, adding pom-poms to the tops of winter hats, stringing tiny seed beads onto mass market jewelry, making the tassels that adorn everything from clothing to pillow covers. But despite the prevalence of this work in our everyday consumption, the majority of us hardly know these workers exist!
All of these tasks are tended to by human hands in a supply chain that extends into their homes. As we navigate how to move forward during this pandemic, the artisan community worldwide has some valuable lessons on what the future of work can—and should—look like.
We often think of artisanship as a thing of the past. But in many ways it is the future. At a time where there is an urgent call to bring Black, Indigenous, and people of color (BIPOC) voices to the table, the cottage industry model—already perfected by Black, brown, and Indigenous communities for centuries—could help suggest a new way of work.
Our global and radical shift to remote work was prompted by a universal concern for health and safety. As workers everywhere sheltered in place, they did so in a shared effort to flatten the coronavirus curve and keep their communities healthy. Yet workplace concerns related to health and safety have been felt by the artisan sector long before COVID-19, and with good reason. In a pandemic, it’s clear that social distancing is not possible in a traditional factory setting. But these cramped quarters have led to health hazards for years.
Nest has been working with artisans for the past 14 years, connecting their handmade creations with markets and businesses that can pay them what they’re worth. When I started Nest, I visited countless communities around the world where men and women worked from home, tending to their children and to their craft. Some were compensated fairly for their creations. Most were not.
That’s why we spent the past decade helping companies not only source from artisan groups, but also create structures and frameworks for these transactions. This led us to the Nest Ethical Handcraft Program, which uses a matrix of over 100 standards to determine fair wages, safe working environments, and representation in decision-making for artisans.
As consumer demand for handicrafts continues to grow, we’ve been able to help solidify an artisan economy that works almost entirely from homes or small community workshops—and to provide the needed transparency to make sure this work is safe. For women, especially, this has been a saving grace: They can work from home, skip long commutes to a factory, and meanwhile tend to their families. This is also particularly helpful in communities where gender discrimination and abuse are still rampant.
As the world wakes up to the power of remote work, consumers and peer companies need to recognize that it’s not just a matter of convenience, but a productive and resilient approach to work that could inform international development efforts as well as community revitalization right here at home.
So what does this actually look like in practice? Nest has been working since 2017 with Jaipur Living, a company that produces rugs for contemporary brands here in the U.S. Jaipur works with rug weavers all over India where home-based work is the norm. Husbands and wives sit alongside each other working. Babies are cradled in the mother’s lap as she takes on the rhythmic movements of the loom. When the midday sun gets too hot, they take a break, eat lunch, and rest. Work resumes in the evenings in the summer months, when it’s more tolerable to sit out at the loom. These are small, simple adjustments to life. But they have a profound impact on the workforce.
Jaipur is able to manufacture without the heavy infrastructure of factories. Its team does not have to endure exhausting commutes. All of this, of course, results in a lighter carbon footprint for the artisans themselves and for the company as a whole.
For women, the benefits extend beyond family life. Working in countries where women can face harassment, abuse, or violence on their way to and from work, this option of remote work allows them to be more comfortable and in control of their safety and well-being.
Making a rug is a lengthy task, close to 100 steps from the spinning of wool to the final tassels. If Jaipur Living can do it almost entirely with a rural workforce, why can’t other companies build a similar grass-roots system?
Consumers and brands and governments need to talk about and recognize the role home-based work has in the global economy and draw it out from the shadows. For those of us in the West, we need to look at the so-called gig economy through a new lens.
In fact, during the pandemic, artisans working from home all over the world—from El Salvador to India to right here in the U.S.—were nimble and resourceful enough to be able to pivot quickly to using their skills to make masks. In Seattle, the Refugee Artisan Initiative (RAI) helps refugee and immigrant women find employment. When the lockdown went into effect, Ming-Ming Tung-Edelman, the founder of RAI, put many of the RAI women to work producing cloth masks from home. Since March, the group has made over 40,000 masks, and has also employed some of their husbands (who had seen work disappear as Uber drivers or gig workers) to transport materials to various artisans’ homes. These masks have been donated to health care workers, inmates, and low-income seniors in Seattle’s Chinatown neighborhood.
Finally, there’s perhaps the most compelling reason to embrace home-based work: Many people prefer it. More than three-quarters of the artisans interviewed reported that they preferred working from their homes, according to a study by Nest, Save the Children Germany, and CCR CSR, an anti–child labor organization. Similarly, during this pandemic, three out of five Americans say that they would rather continue to work remotely, yet labor law (here in the U.S. and around the world) and corporate policies have yet to catch up.
So is it finally time for modern economies to embrace what we’ve long known? As Nahla Valji, senior gender adviser to the secretary-general of the United Nations, aptly shared, “Our formal economy is only possible because it’s subsidized by women’s unpaid work.” Remote work can, and does, work. But it must be formalized, visible, and protected.
For women and people from minority communities who until now couldn’t get to a job because of family responsibilities, the strenuous trek to work, or fear for their own safety, the post-COVID transition could be the pathway to greater economic freedom and peace of mind. Surely there will be exceptions. But it’s finally time to look beyond the cubicle or factory floor.
Rebecca van Bergen is founder of Nest.