受新冠疫情影响,全球各地企业被迫开始认真对待“数字化转型”。
“数字化转型”一词风靡企业界至少已有十年之久,但不同人士对其看法也各不相同。许多企业只是在业务中试探性地加入了一点数字技术,这种做法与其说是“数字化转型”,不如说是“转型秀”。
但疫情爆发后,员工无法到岗上班、客户不敢去实体店购物,对许多企业而言,数字化转型成了他们活下去的唯一选择。
在上周二举行的《财富》线上对话中,三位专家对新冠疫情如何加速了医疗、教育、交通、媒体和制造业等众多行业的数字化转型进行了探讨。
华为技术有限公司运营商业务集团首席技术官保罗•斯坎兰指出,远程医疗、远程教育、视频会议几乎在一夜之间席卷全球,成为了标准操作。
话虽如此,三位专家也一致同意,在对数字化转型的接受程度方面,不同地区之间仍有差距。三人均认为,在将自动化、人工智能、数据分析、云服务和高速传感器等技术整合到业务运营方面,欧洲企业明显落后于中美企业。
波士顿咨询公司高级合伙人兼董事总经理、波士顿咨询公司亨德森研究所全球主管弗朗索瓦•坎迪隆表示,欧洲面临的挑战是如何让该地区的企业“接受”人工智能技术。他表示,欧洲“(在高新科技领域)现已落后于亚洲。”
相比之下,中国的优势在于,本土科技巨头愿意在人工智能领域大举投资,也能从支持发展此类技术的政府政策中获益。
斯坎兰认为,即便在疫情爆发前,“中国已经认识到人工智能、(物联网)、与5G技术将成为数字化转型的重要基石。”
经济学人智库公共政策经理迈克尔•弗兰克在会上表示:“未来的数字化转型计划中必有人工智能技术一席之地。”。
坎迪隆表示,美国的优势在于其人工智能研究领导者的地位。
波士顿咨询公司的坎迪隆曾在中国工作7年,刚于今年返回巴黎,他警告称,欧洲“真的落后了”。
坎迪隆认为,虽然有些欧洲国家已在推行数字化转型政策,但欧洲需要打造一个能将国家中心连接起来的“生态系统”,他表示:“欧洲不需要建成50个‘硅谷’……但如果能有几个肯定会大有裨益。”(财富中文网)
译者:梁宇
审校:夏林
受新冠疫情影响,全球各地企业被迫开始认真对待“数字化转型”。
“数字化转型”一词风靡企业界至少已有十年之久,但不同人士对其看法也各不相同。许多企业只是在业务中试探性地加入了一点数字技术,这种做法与其说是“数字化转型”,不如说是“转型秀”。
但疫情爆发后,员工无法到岗上班、客户不敢去实体店购物,对许多企业而言,数字化转型成了他们活下去的唯一选择。
在上周二举行的《财富》线上对话中,三位专家对新冠疫情如何加速了医疗、教育、交通、媒体和制造业等众多行业的数字化转型进行了探讨。
华为技术有限公司运营商业务集团首席技术官保罗•斯坎兰指出,远程医疗、远程教育、视频会议几乎在一夜之间席卷全球,成为了标准操作。
话虽如此,三位专家也一致同意,在对数字化转型的接受程度方面,不同地区之间仍有差距。三人均认为,在将自动化、人工智能、数据分析、云服务和高速传感器等技术整合到业务运营方面,欧洲企业明显落后于中美企业。
波士顿咨询公司高级合伙人兼董事总经理、波士顿咨询公司亨德森研究所全球主管弗朗索瓦•坎迪隆表示,欧洲面临的挑战是如何让该地区的企业“接受”人工智能技术。他表示,欧洲“(在高新科技领域)现已落后于亚洲。”
相比之下,中国的优势在于,本土科技巨头愿意在人工智能领域大举投资,也能从支持发展此类技术的政府政策中获益。
斯坎兰认为,即便在疫情爆发前,“中国已经认识到人工智能、(物联网)、与5G技术将成为数字化转型的重要基石。”
经济学人智库公共政策经理迈克尔•弗兰克在会上表示:“未来的数字化转型计划中必有人工智能技术一席之地。”。
坎迪隆表示,美国的优势在于其人工智能研究领导者的地位。
波士顿咨询公司的坎迪隆曾在中国工作7年,刚于今年返回巴黎,他警告称,欧洲“真的落后了”。
坎迪隆认为,虽然有些欧洲国家已在推行数字化转型政策,但欧洲需要打造一个能将国家中心连接起来的“生态系统”,他表示:“欧洲不需要建成50个‘硅谷’……但如果能有几个肯定会大有裨益。”(财富中文网)
译者:梁宇
审校:夏林
The coronavirus pandemic is forcing companies across the globe to get serious about "digital transformation."
The term has been a popular corporate buzz phrase for at least a decade. But it has meant different things to different people. Many companies have taken a piecemeal, tentative approach to adopting digital technologies that might even be called "transformation theater."
That's not an option in the pandemic, when employees can't get to the workplace, and customers are afraid to shop at physical stores. For many companies, the choice is stark: go digital or go bust.
In a Fortune virtual conversation Tuesday, three experts explored the way the pandemic has accelerated digital transformation in a host of industries including health care, education, transportation, media, and manufacturing.
Paul Scanlan, chief technology officer at the carrier business group of Huawei Technologies, noted that telemedicine, remote education, and videoconferencing have became the global norm almost overnight.
Even so, speakers agreed, some regions have embraced digital transformation more readily than others. All three concurred that European companies have been significantly slower than counterparts in the U.S. and China to integrate automation, artificial intelligence, data analytics, cloud services, and high-speed sensors into all aspects of their business operations.
The challenge for Europe is getting firms in the region to "embrace" A.I. technology, said François Candelon, senior partner and managing director at BCG and global director of the BCG Henderson Institute. Europe, he said, is "not as advanced as what we can see in Asia now."
China, by contrast, has the advantage of having homegrown tech giants willing to invest heavily in A.I., and benefits from government policies that support such technology.
Huawei's Scanlan argued that, even before the pandemic, "China learned that A.I., [the internet of things], and 5G are essential building blocks for transformation."
"A.I. has to be part of digital transformation plans going forward," Michael Frank, manager of public policy at the Economist Intelligence Unit, said at the event.
The U.S., for its part, has the advantage of being a leader in A.I. research, Candelon said.
But BCG's Candelon, who returned this year to Paris after a seven-year stint in China, warned that Europe is "really lagging behind."
Individual European countries are pursuing digital transformation policies, but Europe needs an "ecosystem" that will connect national hubs, Candelon argued. "We don't need 50 Silicon Valleys ... a couple of them would be great."