沃尔玛(Walmart)找到了一项新的收入来源:向中小型零售商销售最先进的电子商务技术。
这家零售巨头7月28日表示,将向购买者提供其自主开发的技术,以方便更多的消费者在网上购物,并在实体店取货。沃尔玛还有意提供将这些小型零售商的产品轻松添加到沃尔玛在线市场所需的技术,这也有助于扩大沃尔玛在线市场的商品种类,而后者也是沃尔玛美国公司首席执行官约翰•弗纳念兹在兹的首要任务。
是的,沃尔玛将为竞争对手提供帮助。尽管此举似乎有悖常理,但这些竞争对手毕竟规模较小,而且如果有必要的话,他们肯定也会从其他供应商那里找到技术。与之相映成趣的是,亚马逊(Amazon)也是基于同样的务实态度,将自家技术出售给竞争对手。对沃尔玛来说,这意味着它开发的技术将获得更多回报。
弗纳在一份新闻稿中表示:“将我们的技术和能力商业化,有助于我们可持续地重新投资于客户价值主张。”这也符合沃尔寻求在其核心零售业务之外开辟更多收入来源的努力。例如,这家公司正在以更大的力度,在其门店和网站上提供广告空间。
更具体地说,沃尔玛将销售能够让员工拣选和包装网购商品的技术,以及让商店知道顾客何时到来的地理围栏技术。为了提供基于云的服务,沃尔玛将与Adobe公司合作,后者将通过订阅方式销售该软件。
在线购买,并在店内取货正成为一个越来越重要的零售功能。即使小型零售商现在也需要为匆忙的购物者,以及那些不愿意在商店长时间逗留的顾客提供这种服务。Adobe编撰的数字经济指数(Digital Economy Index)发现,提供这一选项的美国零售商上个月有22%的订单是以这种方式完成的,而三年前的这一比例仅为7%。新冠疫情显然加速了这一原本就上行的趋势。
虽然沃尔玛多年来一直落后于亚马逊,但这家传统零售巨头最近发动了一场闪电战,以便更好地在宿敌面前站稳脚跟。2020年,其美国电子商务销售额增长了79%,达到650亿美元以上,尽管沃尔玛电商业务的规模仍远低于亚马逊。但坐拥数千家可供顾客提货的门店,让它在这方面比亚马逊更具优势。而这一最新举措也将沃尔玛斩获更多的技术收入。(财富中文网)
译者:任文科
沃尔玛(Walmart)找到了一项新的收入来源:向中小型零售商销售最先进的电子商务技术。
这家零售巨头7月28日表示,将向购买者提供其自主开发的技术,以方便更多的消费者在网上购物,并在实体店取货。沃尔玛还有意提供将这些小型零售商的产品轻松添加到沃尔玛在线市场所需的技术,这也有助于扩大沃尔玛在线市场的商品种类,而后者也是沃尔玛美国公司首席执行官约翰•弗纳念兹在兹的首要任务。
是的,沃尔玛将为竞争对手提供帮助。尽管此举似乎有悖常理,但这些竞争对手毕竟规模较小,而且如果有必要的话,他们肯定也会从其他供应商那里找到技术。与之相映成趣的是,亚马逊(Amazon)也是基于同样的务实态度,将自家技术出售给竞争对手。对沃尔玛来说,这意味着它开发的技术将获得更多回报。
弗纳在一份新闻稿中表示:“将我们的技术和能力商业化,有助于我们可持续地重新投资于客户价值主张。”这也符合沃尔寻求在其核心零售业务之外开辟更多收入来源的努力。例如,这家公司正在以更大的力度,在其门店和网站上提供广告空间。
更具体地说,沃尔玛将销售能够让员工拣选和包装网购商品的技术,以及让商店知道顾客何时到来的地理围栏技术。为了提供基于云的服务,沃尔玛将与Adobe公司合作,后者将通过订阅方式销售该软件。
在线购买,并在店内取货正成为一个越来越重要的零售功能。即使小型零售商现在也需要为匆忙的购物者,以及那些不愿意在商店长时间逗留的顾客提供这种服务。Adobe编撰的数字经济指数(Digital Economy Index)发现,提供这一选项的美国零售商上个月有22%的订单是以这种方式完成的,而三年前的这一比例仅为7%。新冠疫情显然加速了这一原本就上行的趋势。
虽然沃尔玛多年来一直落后于亚马逊,但这家传统零售巨头最近发动了一场闪电战,以便更好地在宿敌面前站稳脚跟。2020年,其美国电子商务销售额增长了79%,达到650亿美元以上,尽管沃尔玛电商业务的规模仍远低于亚马逊。但坐拥数千家可供顾客提货的门店,让它在这方面比亚马逊更具优势。而这一最新举措也将沃尔玛斩获更多的技术收入。(财富中文网)
译者:任文科
Walmart has found a new source of revenue: selling the state-of-the-art e-commerce tech it has developed to small and medium sized retailers.
The retailer said on Wednesday that it would make available for purchase the technology it has developed to allow shoppers to order items online and pickup them up at a store. Walmart is also providing the tech needed to add these smaller retailers' products to Walmart’s online marketplace easily, something that will also expand Walmart's online marketplace assortment, a top priority for Walmart U.S. CEO John Furner.
While it might seem counterintuitive that Walmart would help competitors, they are smaller and will find the tech from another vendor anyway if need be. It's the same pragmatic approach that has seen Amazon develop its technology and sell it to rivals. For Walmart, it means more pay-off for the tech it develops.
"Commercializing our technologies and capabilities helps us sustainably reinvest back into our customer value proposition," Furner said in a press release. It is also consistent with Walmart's efforts to generate more revenue beyond its core retail operations, such as its bigger push into providing space for advertising in its stores and website.
More specifically, Walmart will be selling the technology that enables the picking and packing of online purchases by employees and the geofencing technology that lets a store know when customers are on their way. To offer cloud-based services, Walmart will work with Adobe, which will sell the software via a subscription.
Buy online and pick-up in store is becoming an increasingly important feature for even small retailers to offer rushed shoppers and those less willing to linger for a long time in a store. Adobe's Digital Economy Index has found that U.S. retailers with the option saw 22% of ordered completed that way last month, compared to 7% only three years, with the pandemic speeding up the already growing trend.
While Walmart lagged Amazon.com for years, most recently it has made to blitz to better hold its own against its rival. In 2020, U.S. e-commerce sales rose 79% to above $65 billion, though Walmart's e-commerce remained much smaller that Amazon's. But having thousands of stores where customers can retrieve orders has given it an edge over Amazon on that front. And this initiative is a way to get even more bang for its tech buck.