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什么是“善商”?听听这位女天使投资人怎么说

Jane Thier
2022-03-30

弗兰·豪泽认为,善待每一个人是成功的基石,这一点和商业头脑一样重要。

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弗兰·豪泽,作家、演说家。图片来源:COURTESY OF FRAN HAUSER

弗兰·豪泽是一位演说家、创业投资者和作家,她在职业生涯中曾经为数百名年轻女性提供过指导。她想对努力前行的人说:友善是资产,而不是负担,你对自己的期望才是唯一重要的。

在豪泽的新书《拥抱工作,热爱事业》(Embrace the Work, Love Your Career)中,她为那些追求有成就感又有趣的工作的专业人士提供了一份指南。这本书的创作想法萌生于新冠疫情期间,她目睹了无数朋友和同事(大多数是女性)在日常工作中不断挣扎,对工作的意义产生质疑。

“这些年来,我曾经为数百名女性提供过指导,在新冠疫情期间,我接到的咨询电话简直数不清。”豪泽向《财富》杂志表示,“所以我决定回到过去,回头看看我所有的辅导课程,认真看看其中的内容和技巧建议,把它们写进书里。最最基本的原则是行动起来,把策略和执行力运用到你的职业生涯中。”

“善商”

豪泽认为,善待每一个人是成功的基石,这一点和商业头脑一样重要。她告诉自己的学员,要把个人成就和善良放在同等重要的位置。

她说:“我们要善待彼此,对彼此进行无罪推定,这一点比以往任何时候都更加重要。”

在豪泽早年的职业生涯中,总有人说她太善良了,这会妨碍她取得成功。她的感受却恰恰相反——她的友善仁慈让她成为了一位更好的管理者,一名成绩更出色的员工。

“因为我的友善,我能够和别人培养合作关系,从而获得资源等等诸如此类。”她说,“我一直在尝试改变人们对友善和事业成功之间关系的看法。”

她说,有几位女性问过她,为什么她人这么好,还可以获得成功。正是这些对话启发她写了第一本书《好女孩的神话:成就你喜欢的事业,无需成为你讨厌的人》(The Myth of The Nice Girl: Achieving a Career You Love Without become a Person You Hate)。这本书的目的就是打破这些常见误区,鼓励女性拥抱自己善良的一面。

“我之所以经常谈论这个问题,因为我的领导风格就是富有同理心。”她说,“友善和坚强不是非此即彼的选择。同时具备这两种能力的领导者才最高明,他们的团队会跟随他们到任何地方。”

豪泽本人就是一个好例子。她在媒体行业工作了15年,包括在时代公司(Time Inc.)担任主管数字业务的总裁。她指出,她的团队从一家公司追随她到另一家公司,不仅仅因为她的运营思维是目标导向,也因为她总是把善良放在首位。豪泽认为,只有当你是女性时,善良才会被认为是进步的障碍。

当她和那些被人们认为很友善的男性一起工作时,“感觉就像是,他们真的很聪明,很擅长自己的工作,同样也很和善;这简直太神奇了不是吗?”她回忆道。然而,在职场中表现友善的女性往往被认为容易受摆布或者是消极的讨好者。

好奇心是关键

在与年轻人尤其是她的学员互动时,豪泽总是对Z世代特别是他们的提问热情印象深刻。

2021年,豪泽在辛辛那提大学(University of Cincinnati)为一个“销售女性”小组做了一次演讲。演讲结束后,一名学生给豪泽发了封邮件,表示自己十分喜欢这场演讲,以及她多么希望能够通个电话继续交流。“她给我发了一份谷歌文档,列了一些应该如何向Z世代读者推销我的书的建议。”豪泽回忆说,“她不只是单向的索取,还明确表达了自己的价值。我在这一代人的身上更可以看到这一点。”

另外一个例子是:豪泽最近给一所寄宿学校的900名学生做了场演讲。她表示,他们的问题“让我大吃一惊”。很多孩子的求知欲很强,所以她后来又安排了Zoom视频会议来答疑。“我对下一代充满希望。”她说。

找到成就感

对豪泽来说,成功意味着拥有影响力。

“能够对我爱的人产生影响,可以在某种程度上对整个世界产生影响,这对我来说非常重要——这种时候我会觉得我在创造价值。”她说,“无论是创造一种全新的商业模式或市场,还是激励别人行动起来、向前进步,这些归根结底都是影响力。我会问自己:‘我真的在尽自己的所能为世界带来改变吗?’这就是我热爱的事业。”

当谈到工作中的成就感时,豪泽鼓励年轻人不要在意他们认为的别人对他们的期望,而是建立起自己对自己的期望。

“我已经记不清跟多少年轻人有过类似的对话,他们的家人希望他们做某一件事情,或者每个人都希望他们能够升职,或者下一步顺理成章就要如何如何。”她说,“这样的事情太多了。但你对自己的期望才是最重要的;其他一切都是噪音。”(财富中文网)

译者:Agatha

弗兰·豪泽是一位演说家、创业投资者和作家,她在职业生涯中曾经为数百名年轻女性提供过指导。她想对努力前行的人说:友善是资产,而不是负担,你对自己的期望才是唯一重要的。

在豪泽的新书《拥抱工作,热爱事业》(Embrace the Work, Love Your Career)中,她为那些追求有成就感又有趣的工作的专业人士提供了一份指南。这本书的创作想法萌生于新冠疫情期间,她目睹了无数朋友和同事(大多数是女性)在日常工作中不断挣扎,对工作的意义产生质疑。

“这些年来,我曾经为数百名女性提供过指导,在新冠疫情期间,我接到的咨询电话简直数不清。”豪泽向《财富》杂志表示,“所以我决定回到过去,回头看看我所有的辅导课程,认真看看其中的内容和技巧建议,把它们写进书里。最最基本的原则是行动起来,把策略和执行力运用到你的职业生涯中。”

“善商”

豪泽认为,善待每一个人是成功的基石,这一点和商业头脑一样重要。她告诉自己的学员,要把个人成就和善良放在同等重要的位置。

她说:“我们要善待彼此,对彼此进行无罪推定,这一点比以往任何时候都更加重要。”

在豪泽早年的职业生涯中,总有人说她太善良了,这会妨碍她取得成功。她的感受却恰恰相反——她的友善仁慈让她成为了一位更好的管理者,一名成绩更出色的员工。

“因为我的友善,我能够和别人培养合作关系,从而获得资源等等诸如此类。”她说,“我一直在尝试改变人们对友善和事业成功之间关系的看法。”

她说,有几位女性问过她,为什么她人这么好,还可以获得成功。正是这些对话启发她写了第一本书《好女孩的神话:成就你喜欢的事业,无需成为你讨厌的人》(The Myth of The Nice Girl: Achieving a Career You Love Without become a Person You Hate)。这本书的目的就是打破这些常见误区,鼓励女性拥抱自己善良的一面。

“我之所以经常谈论这个问题,因为我的领导风格就是富有同理心。”她说,“友善和坚强不是非此即彼的选择。同时具备这两种能力的领导者才最高明,他们的团队会跟随他们到任何地方。”

豪泽本人就是一个好例子。她在媒体行业工作了15年,包括在时代公司(Time Inc.)担任主管数字业务的总裁。她指出,她的团队从一家公司追随她到另一家公司,不仅仅因为她的运营思维是目标导向,也因为她总是把善良放在首位。豪泽认为,只有当你是女性时,善良才会被认为是进步的障碍。

当她和那些被人们认为很友善的男性一起工作时,“感觉就像是,他们真的很聪明,很擅长自己的工作,同样也很和善;这简直太神奇了不是吗?”她回忆道。然而,在职场中表现友善的女性往往被认为容易受摆布或者是消极的讨好者。

好奇心是关键

在与年轻人尤其是她的学员互动时,豪泽总是对Z世代特别是他们的提问热情印象深刻。

2021年,豪泽在辛辛那提大学(University of Cincinnati)为一个“销售女性”小组做了一次演讲。演讲结束后,一名学生给豪泽发了封邮件,表示自己十分喜欢这场演讲,以及她多么希望能够通个电话继续交流。“她给我发了一份谷歌文档,列了一些应该如何向Z世代读者推销我的书的建议。”豪泽回忆说,“她不只是单向的索取,还明确表达了自己的价值。我在这一代人的身上更可以看到这一点。”

另外一个例子是:豪泽最近给一所寄宿学校的900名学生做了场演讲。她表示,他们的问题“让我大吃一惊”。很多孩子的求知欲很强,所以她后来又安排了Zoom视频会议来答疑。“我对下一代充满希望。”她说。

找到成就感

对豪泽来说,成功意味着拥有影响力。

“能够对我爱的人产生影响,可以在某种程度上对整个世界产生影响,这对我来说非常重要——这种时候我会觉得我在创造价值。”她说,“无论是创造一种全新的商业模式或市场,还是激励别人行动起来、向前进步,这些归根结底都是影响力。我会问自己:‘我真的在尽自己的所能为世界带来改变吗?’这就是我热爱的事业。”

当谈到工作中的成就感时,豪泽鼓励年轻人不要在意他们认为的别人对他们的期望,而是建立起自己对自己的期望。

“我已经记不清跟多少年轻人有过类似的对话,他们的家人希望他们做某一件事情,或者每个人都希望他们能够升职,或者下一步顺理成章就要如何如何。”她说,“这样的事情太多了。但你对自己的期望才是最重要的;其他一切都是噪音。”(财富中文网)

译者:Agatha

Fran Hauser, public speaker, start-up investor, and author, has mentored hundreds of young women over her career. And she’s got a message for anyone struggling to get ahead: Being kind is an asset, not a liability, and the expectations you have for yourself are the only ones that matter.

In her new book, Embrace the Work, Love Your Career, Hauser provides a guide for professionals seeking to do fulfilling, interesting work. The idea came to her during the pandemic, when she witnessed countless friends and colleagues, mostly women, struggling with their day-to-day work and questioning their purpose.

“I’ve mentored hundreds of women over the years, and the number of calls I got during the pandemic was just through the roof," Hauser tells Fortune. “So I decided I wanted to go back, look at all my past mentoring sessions — really look at the content, the techniques I suggested — and put it into the book. The foundational principle is really about taking action and applying strategy and execution to your career.”

The kindness quotient

A cornerstone of Hauser’s approach to success is being kind to everyone, which she says is just as important as any business acumen. She tells her mentees to hold personal fulfillment and kindness in equally high regard.

“It’s more important than ever that we be kind to one another and give each other the benefit of the doubt,” she says.

Early on in Hauser’s career, she was told she was too nice to get ahead. She’s always felt the opposite — her kindness and humanity is what has made her a better manager and more effective worker.

“Because I was kind, I was able to develop a relationship with someone that ended in a partnership, get access to resources, and things like that,” she says. “I was always trying to change the conversation about being too nice to get ahead.”

Several women, she says, have asked her how she can be so nice and still be successful. These conversations inspired her first book, The Myth of the Nice Girl: Achieving a Career You Love Without Becoming a Person You Hate, which aims to break down these common misconceptions and encourage women to embrace their kinder side.

“I found myself talking about it a lot because my leadership style is compassionate,” she says. “You don’t have to choose between being nice and being strong. Leaders who are both are the most effective because they have a team that will follow them anywhere.”

Hauser herself is proof. She spent 15 years working in media, including as the president of digital at Time Inc, and she says people followed her from company to company not just for her goals-driven, operational mindset, but also because she always prioritizes kindness. Being nice is only considered an impediment if you’re a woman, Hauser argues.

When she has worked with men who were considered nice, “it was almost like, they’re really smart and good at what they do, and also nice; isn’t that amazing?” she recalls. Whereas women who are nice at work are often seen as pushovers or passive people pleasers.

Curiosity is key

In her interactions with younger folks, especially students, Hauser has been routinely impressed with members of Gen Z, and their willingness to ask questions.

Last year, Hauser gave a talk at the University of Cincinnati to a “women in sales” group. After her keynote, a student emailed Hauser to express how much she loved the talk and how much she’d appreciate a phone call. “She laid out, in a Google doc, some ideas of how I could promote my book to a Gen Z audience,” Hauser recalls. "She didn’t just ask to pick my brain; she made clear that she had value to add. And I see that so much more with this generation.”

Another instance: Hauser recently gave a presentation at a boarding school to 900 students. Their questions, she said, “blew my mind.” There were so many inquisitive kids that she ended up scheduling a follow-up Zoom call so she could answer all their questions. “I’m very hopeful about this next generation,” she says.

Finding fulfillment

For Hauser, success is directly related to impact.

“It’s really important that I’m making an impact on the people I love, and on the world at large in some way — that’s when I feel I’m creating value,” she says. “Whether that’s creating a whole new business model or market, or maybe inspiring someone to take action that will benefit them, that all comes back to impact. I ask myself, ‘Am I doing what I can to really make a difference?’ That’s what I love doing.”

When it comes to finding fulfillment in your work, Hauser encourages young people to let go of the expectations they believe others have of them, and create their own expectations for themselves.

“I can’t tell you how many conversations I have with younger people who say their family expects them to do one thing, or everyone’s expecting them to go for a promotion, or it’s just the next logical step,” she says. “There’s a lot of that. But what you expect for yourself is all that’s important; everything else is noise.”

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