针对工作地点,老板和员工争斗正酣。渴望重返办公室的首席执行官们表示,全面远程办公即将结束。员工则坚称,尽管对新冠疫情的恐惧逐渐消退,但这种办公形式仍将继续存在。
双方都没有错。今年9月发布的数据表明,在经过几次假性启动之后,人们预测已久的重返办公室(RTO)确实已经开始。但到底能够走多远仍然有待观察,几乎无人认为很快可以恢复到新冠疫情前的正常状态。
“两年半以来一直宣称要重返办公室,9月才感觉有点样子。”WeWork的全球房地产主管彼得·格林斯潘在9月中旬告诉彭博社(Bloomberg)。“总是听人说:‘重返办公室,重返办公室,然后是要等过了假期,又要等过了夏天。’”但他表示,公司内部新数据表明,“重返办公室的趋势比之前都要明显。”
美国劳动节(Labor Day)过后一周,WeWork的全球700家办公地点的预订量比起周平均值增长了20%,全球各办公室的刷卡次数与去年同期相比增加了70%。
与此同时,纽约市的办公室在9月中旬已经接近到岗一半人,之前一周为38%,两周之前为 34.5%。数据来自追踪美国各地办公室的刷卡情况的安全公司Kastle Systems。该公司还报告称,全美办公室入驻率保持稳定,春天以来保持在新冠疫情之前的40%左右。该数据算不上恢复正常,但该公司网站称,相信“未来几个月数据将稳步上升”。
重返办公室的呼声
与此同时,越发反对远程工作的首席执行官们表示,远程办公的日子已经到头,坚持要求员工回到办公室。
今年9月初,贝莱德(BlackRock)的首席执行官拉里·芬克称,公司将“对员工重返公司工作态度更加强硬”。员工收到通知,每周要前往办公室三天,只有极少例外情况,而且需要“正式批准”。芬克认为,远程办公是美国劳动生产率下降的原因之一,重返办公室有助于降低美国创纪录的通胀率。
据美国消费者新闻与商业频道(CNBC)报道,今年5月,特斯拉(Tesla)的首席执行官埃隆·马斯克表示“不能继续远程办公”后,现在每周都会收到有关旷工的详细报告。当时他补充道,对变化不满的员工应该“假装在其他地方工作”。
与此同时,摩根大通(JPMorgan)的首席执行官杰米·戴蒙在今年8月也继续批评远程办公,他认为远程造成不够诚实也更容易拖延的工作氛围。今年4月,摩根大通表示约一半员工必须全职返回办公室,其余40%的员工可以分配时间,预计每周有三天去办公室。
远程工作支持者
公司正在努力提供各式各样的福利吸引员工重返办公室,但有迹象表明,员工几乎不可能像新冠疫情前一样全员去办公室,而且也不想这么做。
今年夏天,数据公司Future Forum Pulse对美国、澳大利亚、法国、德国、日本和英国的10,000多名脑力工作型员工进行了调查,发现其中只有20%的人希望完全回到公司办公,这也是调查进行两年来的最低点。
“当前的工作环境以灵活为主。”Future Forum的执行主管布莱恩·埃利奥特表示。“如果不够灵活,员工就有很高的流失风险。”
尽管马斯克坚信在家容易“假装工作”,很多员工还是坚持认为在家办公能够远离令人分心的办公室,让人更有效率。根据纽约市合作组织(Partnership for New York City)在9月中旬发布的一项调查,这是各公司给出的员工不愿意返回办公室工作的主要原因。
劳动力“文化变革”
重返办公室意志之战之上,其实是经济。经济衰退可能改变权力平衡,迫使更多员工重返办公室。“当经济进入衰退期,或者情况变紧迫时,员工会发现必须竭尽全力才可以保住工作,从而谋生。”今年6月,房地产开发商斯蒂芬·罗斯预测说。
至于预测是否属实,以及经济前路如何,仍然有待观察。但新冠疫情可能已经深刻地改变了一切,即便遭遇经济衰退也可能无法恢复往日惯例。
“这场全球性事件(新冠疫情)已经从根本上改变了员工队伍。”今年9月,作家兼未来学家布莱恩·戴维·约翰逊对《财富》杂志表示。“当前面临的是文化变革。”(财富中文网)
译者:梁宇
审校:夏林
针对工作地点,老板和员工争斗正酣。渴望重返办公室的首席执行官们表示,全面远程办公即将结束。员工则坚称,尽管对新冠疫情的恐惧逐渐消退,但这种办公形式仍将继续存在。
双方都没有错。今年9月发布的数据表明,在经过几次假性启动之后,人们预测已久的重返办公室(RTO)确实已经开始。但到底能够走多远仍然有待观察,几乎无人认为很快可以恢复到新冠疫情前的正常状态。
“两年半以来一直宣称要重返办公室,9月才感觉有点样子。”WeWork的全球房地产主管彼得·格林斯潘在9月中旬告诉彭博社(Bloomberg)。“总是听人说:‘重返办公室,重返办公室,然后是要等过了假期,又要等过了夏天。’”但他表示,公司内部新数据表明,“重返办公室的趋势比之前都要明显。”
美国劳动节(Labor Day)过后一周,WeWork的全球700家办公地点的预订量比起周平均值增长了20%,全球各办公室的刷卡次数与去年同期相比增加了70%。
与此同时,纽约市的办公室在9月中旬已经接近到岗一半人,之前一周为38%,两周之前为 34.5%。数据来自追踪美国各地办公室的刷卡情况的安全公司Kastle Systems。该公司还报告称,全美办公室入驻率保持稳定,春天以来保持在新冠疫情之前的40%左右。该数据算不上恢复正常,但该公司网站称,相信“未来几个月数据将稳步上升”。
重返办公室的呼声
与此同时,越发反对远程工作的首席执行官们表示,远程办公的日子已经到头,坚持要求员工回到办公室。
今年9月初,贝莱德(BlackRock)的首席执行官拉里·芬克称,公司将“对员工重返公司工作态度更加强硬”。员工收到通知,每周要前往办公室三天,只有极少例外情况,而且需要“正式批准”。芬克认为,远程办公是美国劳动生产率下降的原因之一,重返办公室有助于降低美国创纪录的通胀率。
据美国消费者新闻与商业频道(CNBC)报道,今年5月,特斯拉(Tesla)的首席执行官埃隆·马斯克表示“不能继续远程办公”后,现在每周都会收到有关旷工的详细报告。当时他补充道,对变化不满的员工应该“假装在其他地方工作”。
与此同时,摩根大通(JPMorgan)的首席执行官杰米·戴蒙在今年8月也继续批评远程办公,他认为远程造成不够诚实也更容易拖延的工作氛围。今年4月,摩根大通表示约一半员工必须全职返回办公室,其余40%的员工可以分配时间,预计每周有三天去办公室。
远程工作支持者
公司正在努力提供各式各样的福利吸引员工重返办公室,但有迹象表明,员工几乎不可能像新冠疫情前一样全员去办公室,而且也不想这么做。
今年夏天,数据公司Future Forum Pulse对美国、澳大利亚、法国、德国、日本和英国的10,000多名脑力工作型员工进行了调查,发现其中只有20%的人希望完全回到公司办公,这也是调查进行两年来的最低点。
“当前的工作环境以灵活为主。”Future Forum的执行主管布莱恩·埃利奥特表示。“如果不够灵活,员工就有很高的流失风险。”
尽管马斯克坚信在家容易“假装工作”,很多员工还是坚持认为在家办公能够远离令人分心的办公室,让人更有效率。根据纽约市合作组织(Partnership for New York City)在9月中旬发布的一项调查,这是各公司给出的员工不愿意返回办公室工作的主要原因。
劳动力“文化变革”
重返办公室意志之战之上,其实是经济。经济衰退可能改变权力平衡,迫使更多员工重返办公室。“当经济进入衰退期,或者情况变紧迫时,员工会发现必须竭尽全力才可以保住工作,从而谋生。”今年6月,房地产开发商斯蒂芬·罗斯预测说。
至于预测是否属实,以及经济前路如何,仍然有待观察。但新冠疫情可能已经深刻地改变了一切,即便遭遇经济衰退也可能无法恢复往日惯例。
“这场全球性事件(新冠疫情)已经从根本上改变了员工队伍。”今年9月,作家兼未来学家布莱恩·戴维·约翰逊对《财富》杂志表示。“当前面临的是文化变革。”(财富中文网)
译者:梁宇
审校:夏林
Bosses and employees are in a tug-of-war over where work will be done. CEOs eager for a return to the office suggest full-blown remote work is coming to an end. Employees insist it’s here to stay despite pandemic fears fading.
Both sides are right. Data released in September suggests the long-predicted return to office (RTO) is indeed starting to happen, after several false starts. But just how far it goes remains to be seen, and few expect a return to pre-pandemic normalcy anytime soon.
“September feels more like the real return to the office that has been touted for two and a half years now,” Peter Greenspan, WeWork’s global head of real estate, told Bloomberg in mid-September. “You’ve heard, ‘Return to the office, return to the office, now it’s after this holiday, now it’s after this summer.’” But new data from his firm, he said, suggests a “stronger return to the office than the previous ones.”
In the week after Labor Day, bookings at WeWork’s 700 office locations worldwide rose 20% compared to the weekly average, while keycard swipes internationally rose 70% compared to the same year-ago period.
Offices in New York City, meanwhile, were nearly half full in mid-September, compared to 38% the week before and 34.5% two weeks earlier. That’s according to Kastle Systems, a security firm that tracks keycard swipes in offices across the U.S. It also reports that office occupancy nationwide has remained steady at around 40% of pre-pandemic levels since the spring. That’s hardly back to normal, but the firm is confident those levels will “rise in the months to come,” according to its website.
Return-to-office demands
CEOs, meanwhile, increasingly diss remote work, suggest its days are numbered, and insist workers get back to the office.
Earlier September, BlackRock CEO Larry Fink said his firm would “be taking a harder line as to how we bring our employees back.” Workers were told they needed to come into the office three days a week, with exceptions being rare and needing “formal approval.” Remote work, Fink argued, was one reason for falling labor productivity in the U.S.—and RTO would help bring down the nation’s record inflation.
Tesla CEO Elon Musk now receives detailed weekly reports on absenteeism, according to CNBC, after saying in May that “remote work is no longer acceptable.” Workers unhappy with the change, he added at the time, should “pretend to work somewhere else.”
JPMorgan CEO Jamie Dimon, meanwhile, continued his long-running criticism of remote work in August, saying it creates an environment that’s less honest and more prone to procrastination. In April his firm said that about half of employees must return to the office full time, and the remaining 40% can split their time, with three days of in-person work per week the general expectation.
Remote-work believers
Companies are trying to entice workers back to the office with various perks, but there’s little indication that workers will fill offices the way they did before the pandemic—or want to.
This summer the Future Forum Pulse—a survey of over 10,000 knowledge workers across the U.S., Australia, France, Germany, Japan, and the U.K.—found that just 20% of them wanted to be in the office full-time, the lowest point in two years of surveying.
“Today’s workplace environment is centered around flexibility,” said Brian Elliott, executive leader of Future Forum. “Employees without it remain at a strong risk of attrition.”
And despite Musk’s “pretend to work” dig, many employees insist they are more (or just as) productive working at home, away from distracting offices. According to a survey released in mid-September by Partnership for New York City, that was the top reason employers gave for why their employees were negative on returning to the office.
A workforce “culture change”
Looming over the RTO battle of wills is the economy. A recession could change the power equation and force more workers back to the office. “Employees will recognize as we go into a recession, or as things get a little tighter, that you have to do what it takes to keep your job and to earn a living,” real estate developer Stephen Ross predicted in June.
Whether that prediction holds true and where the economy goes remain to be seen. But the pandemic might have changed things so profoundly that even a recession might not restore the previous order.
“You have a global event that has fundamentally changed the workforce,” author and futurist Brian David Johnson told Fortune in September. “What we’re grappling with is a culture change.”