对科技公司的员工们而言,最近几天是糟糕的、可怕的、差劲的、很坏的几天。
先是11月4日,埃隆·马斯克收购社交媒体应用程序推特(Twitter)一周之后,宣布裁员数千人。媒体报道裁员人数高达3,700人,占公司近一半员工。现在,Meta的马克·扎克伯格宣布将裁员约11,000人,约占13%的员工。
告诉员工他们将被裁员并不容易,就像告诉一个人他小时候养的爱犬即将死去一样。但这两位亿万富翁宣布裁员消息的方式有明显的区别。
推特的员工在工作日之后收到的一封(无签名的)电子邮件,知道了自己的命运。还有人无法登录其公司邮箱或通信系统,才发现自己的岗位已经被裁撤。马斯克后来澄清,公司向被解雇的员工提供了三个月的离职补偿金。据彭博社(Bloomberg)报道,推特还在全球大规模裁员,其中印度团队从200人减少到12人,加纳的大多数被裁员工只能够领到下个月的工资。
这封仅带有推特签名的电子邮件毫不避讳地说道:“正如今天早些时候所说,推特将进行裁员,以帮助改善公司健康。这种决定并不容易,我们很抱歉地通知您,您在推特的岗位受到裁员影响。”员工们不清楚哪些人受到了影响以及具体的裁员细节,而且裁员过于突然,其合法性遭到了质疑。
11月9日,轮到扎克伯格宣布这样的坏消息。他对前Meta同事们采取了一种不同的方式。Meta官网公开发布了一封由扎克伯格签名的信件,信中的语气比推特的电子邮件更人性化。
扎克伯格说道:“我要对这些决定以及公司目前的处境负责。我知道这对所有人而言都是艰难的决定,尤其对受影响的人们感到抱歉。”主动承担责任,这种做法在Meta高管中并不常见。他还表示自己没有准确预测到新冠疫情初期的电子商务繁荣会持续。信件中明确承诺提供16周的离职补偿金、移民支持和职业服务,并提供了“咨询答疑和参与信息交流”的机会。
“埃隆·马斯克让马克·扎克伯格变成了英雄”
正如扎克伯格的信件中所说的那样,裁员从来都不是好事情,但每一位首席执行官宣布裁员决定的方式却有显著的差异。有些人力资源经理批评马斯克粗暴的做法。
Security Risk Advisors的人力资源经理凯蒂·卡拉布雷斯发推文称:“撇开潜在的法律问题不谈,很多糟糕的人力资源行为都被归结为‘当你规模化做某件事情时,必须走捷径。’我不买账。总有更富有同情心、更人道的选择。领导者之所以如此懦弱,是因为他们把自己的舒适感置于他人之上,或者他们选择不去做艰苦、耗时的工作,或者两者兼而有之。这是软弱、可悲而残忍的行径。”
尽管如此,扎克伯格并不算是最优秀的沟通者。正如《华盛顿邮报》(Washington Post)的威尔·奥雷穆斯在推文中所说,扎克伯格在与被裁职员工召开的Zoom电话会议中,没有回答任何问题。
但在看到推特之前的冷酷做法之后,Meta和扎克伯格处理裁员的方式还是得到了一些人的认可。
摄影师丹尼尔·卡思伯特发推文称:“我知道现在流行讨厌Meta,但它们处理裁员的方式值得尊敬。”
身为亿万富翁的首席执行官们很少会因为他们的同情心或理性而受到称赞,但在宣布裁员时,他们还是应该展现出人性化的一面,这非常重要。正如加州大学洛杉矶分校(UCLA)的教授萨拉·T·罗伯茨博士在推文中所说的那样:“埃隆·马斯克让马克·扎克伯格变成了英雄。”(财富中文网)
译者:刘进龙
审校:汪皓
对科技公司的员工们而言,最近几天是糟糕的、可怕的、差劲的、很坏的几天。
先是11月4日,埃隆·马斯克收购社交媒体应用程序推特(Twitter)一周之后,宣布裁员数千人。媒体报道裁员人数高达3,700人,占公司近一半员工。现在,Meta的马克·扎克伯格宣布将裁员约11,000人,约占13%的员工。
告诉员工他们将被裁员并不容易,就像告诉一个人他小时候养的爱犬即将死去一样。但这两位亿万富翁宣布裁员消息的方式有明显的区别。
推特的员工在工作日之后收到的一封(无签名的)电子邮件,知道了自己的命运。还有人无法登录其公司邮箱或通信系统,才发现自己的岗位已经被裁撤。马斯克后来澄清,公司向被解雇的员工提供了三个月的离职补偿金。据彭博社(Bloomberg)报道,推特还在全球大规模裁员,其中印度团队从200人减少到12人,加纳的大多数被裁员工只能够领到下个月的工资。
这封仅带有推特签名的电子邮件毫不避讳地说道:“正如今天早些时候所说,推特将进行裁员,以帮助改善公司健康。这种决定并不容易,我们很抱歉地通知您,您在推特的岗位受到裁员影响。”员工们不清楚哪些人受到了影响以及具体的裁员细节,而且裁员过于突然,其合法性遭到了质疑。
11月9日,轮到扎克伯格宣布这样的坏消息。他对前Meta同事们采取了一种不同的方式。Meta官网公开发布了一封由扎克伯格签名的信件,信中的语气比推特的电子邮件更人性化。
扎克伯格说道:“我要对这些决定以及公司目前的处境负责。我知道这对所有人而言都是艰难的决定,尤其对受影响的人们感到抱歉。”主动承担责任,这种做法在Meta高管中并不常见。他还表示自己没有准确预测到新冠疫情初期的电子商务繁荣会持续。信件中明确承诺提供16周的离职补偿金、移民支持和职业服务,并提供了“咨询答疑和参与信息交流”的机会。
“埃隆·马斯克让马克·扎克伯格变成了英雄”
正如扎克伯格的信件中所说的那样,裁员从来都不是好事情,但每一位首席执行官宣布裁员决定的方式却有显著的差异。有些人力资源经理批评马斯克粗暴的做法。
Security Risk Advisors的人力资源经理凯蒂·卡拉布雷斯发推文称:“撇开潜在的法律问题不谈,很多糟糕的人力资源行为都被归结为‘当你规模化做某件事情时,必须走捷径。’我不买账。总有更富有同情心、更人道的选择。领导者之所以如此懦弱,是因为他们把自己的舒适感置于他人之上,或者他们选择不去做艰苦、耗时的工作,或者两者兼而有之。这是软弱、可悲而残忍的行径。”
尽管如此,扎克伯格并不算是最优秀的沟通者。正如《华盛顿邮报》(Washington Post)的威尔·奥雷穆斯在推文中所说,扎克伯格在与被裁职员工召开的Zoom电话会议中,没有回答任何问题。
但在看到推特之前的冷酷做法之后,Meta和扎克伯格处理裁员的方式还是得到了一些人的认可。
摄影师丹尼尔·卡思伯特发推文称:“我知道现在流行讨厌Meta,但它们处理裁员的方式值得尊敬。”
身为亿万富翁的首席执行官们很少会因为他们的同情心或理性而受到称赞,但在宣布裁员时,他们还是应该展现出人性化的一面,这非常重要。正如加州大学洛杉矶分校(UCLA)的教授萨拉·T·罗伯茨博士在推文中所说的那样:“埃隆·马斯克让马克·扎克伯格变成了英雄。”(财富中文网)
译者:刘进龙
审校:汪皓
It’s been a terrible, horrible, no-good, very bad string of days for tech workers.
First, Elon Musk laid off thousands of Twitter employees—reportedly as many as 3,700, or almost half of the workforce—November 4 after taking over the social media app one week before. Now, Mark Zuckerberg of Meta has announced that around 11,000 employees, roughly 13% of staff, are being let go.
Just like letting someone know that their childhood dog is dying, there’s no easy way to tell someone they’re being fired (and no, you can’t tell them that they’re going to a nice farm upstate). But there is a clear difference between the way both billionaires delivered the blow.
Twitter workers learned their fate via an (unsigned) email sent after the workday. Others found out their jobs were being eliminated after they couldn’t log on to their company email or messaging system. A three-month severance package was offered to those fired, Musk later clarified. It happened globally, too, as the Twitter team in India went from 200 to 12, per Bloomberg, and most of the staff in Ghana were fired with pay only through next month.
Signed only by Twitter, the email did not mince words: “As shared earlier today, Twitter is conducting a workforce reduction to help improve the health of the company. These decisions are never easy and it is with regret that we write to inform you that your role at Twitter has been impacted.” There was confusion about who was impacted and incoming details, and layoffs were sudden enough that their legality is being questioned.
Today, on Nov. 9, it was Zuckerberg’s turn to deliver the bad news, and he took a bit of a different approach with his former Metamates. A letter signed by Zuckerberg and shared publicly on Meta’s website struck a more personal tone than Twitter’s email.
“I want to take accountability for these decisions and for how we got here. I know this is tough for everyone, and I’m especially sorry to those impacted,” Zuckerberg said. Taking the fall in a matter uncharacteristic of Meta executives, Zuckerberg added that he had inaccurately predicted that the boom in e-commerce during the start of the pandemic would continue. The letter clearly outlined a 16-week severance package, immigration support, and career services, plus offered the opportunity to “speak with someone to get their questions answered and join information sessions.”
“Takes Elon Musk to make Mark Zuckerberg a hero”
As Zuckerberg’s message points out, there isn’t a good layoff, but there is a markedly different way that each CEO announced his choice. And some human resource managers have come out against Musk’s unsubtle approach.
“Putting aside the potential legal issues, a lot of poor HR behavior gets chalked up to ‘when you do XYZ at scale, you have to cut corners.’ I just don’t buy it. There is always a more compassionate, more moral alternative,” Katie Calabrese, human resources manager at Security Risk Advisors, tweeted. “When leaders are this craven, it’s because they’re prioritizing their own comfort above others’ or they’re opting not to put in hard, time-consuming work, or both. It’s weak, it’s pathetic, and it’s cruel.”
That being said, Zuckerberg also isn’t winning the prize for all-time best communicator, as Will Oremus of the Washington Post tweeted that Zuckerberg didn’t take any questions in his Zoom call addressing sacked employees.
Still, after seeing the bloodbath earlier at Twitter, some are recognizing Meta and Zuckerberg for how their layoffs were handled.
“I know it’s fashionable to hate on Meta at any given chance but respect is due to how they are handling the layoffs,” tweeted photographer Daniel Cuthbert.
Billionaire CEOs aren’t always famed for their empathy or grounded nature, but when announcing layoffs it’s important that they tap into their human side. As professor at UCLA Dr. Sarah T. Roberts tweets: “Takes Elon Musk to make Mark Zuckerberg a hero.”