大辞职浪潮或许已经度过了最高峰,但到10月底,美国的总辞职人数依旧约为400万人。虽然各行各业都有上班族辞职,但某些岗位的辞职率更高。
在正常情况下,一些岗位也有更高的人员流失率,例如季节性工作。但在评价上班族最有可能辞职的岗位时,Payscale发现,许多上榜岗位在疫情期间改为远程办公,但现在已经恢复了办公室办公。在员工辞职率最高的岗位中,平均辞职率同比增长了12%。
Payscale人事副总裁莱克茜·克拉克在一份声明中表示:“我们看到强制员工重回办公室的岗位,有大批人辞职,这表明上班族将工作场所灵活性作为他们拒绝让步的最终底线,而且他们并没有被最近的裁员报道吓到。”
在新冠疫情之后,工作场所灵活性与员工满意度之间的关系变得日益密切。当员工可以更自由地选择签到地点和时间时,他们会对自己的岗位给予更高的支持率。克拉克表示,如果雇主决定收回这种灵活性,要求员工通勤前往办公室办公,可能加剧人员流失。
但对于依旧在远程办公的上班族而言,离职的原因不只是为了享受、游戏和良好的工作-生活平衡。
克拉克表示:“由于公司通常期望远程办公者能够每周七天每天24小时在线,因此依旧在远程办公的上班族很容易出现职业倦怠。”她表示:“目前依旧从事这些岗位的员工对工作满意度低,可能会默默放弃进取。”
哪些人最有可能辞职?
哪一个岗位的辞职率最高?不出意外,辞职率最高的岗位是高级客户服务代表。他们经常会收到客户打来的电话,问他们:“我能跟你的上司谈谈吗?”Payscale表示,他们直接与客户打交道,往往要通过电话或邮件,负责回答客户的问题和处理客户投诉。
他们经常要承受客户不满的怒火,但高级客户服务代表的中位数薪酬不超过50,000美元,而且与去年相比薪酬仅上涨了约7%。
辞职率较高的所有岗位并非都是因为薪酬不高。“软件开发经理”岗位的年薪通常超过150,000美元,但在成功结束疫情期间的远程办公之后,该岗位的许多从业者都被要求重回办公室。此外,科技行业裁员可能增加了该岗位从业者的压力和倦怠比率。
以下是Payscale统计的更多员工计划辞职的岗位清单:
辞职率提高的岗位
在辞职率最高的岗位中,有些岗位的辞职率同比提高了19%。
岗位名称
中位数薪酬
薪酬增幅
2022年“辞职跳槽”比率
“辞职跳槽”比率同比增幅
高级客户服务代表
软件开发经理
创意总监
生产经理,制造业
公关专员
医学编码专员
人力资源助理
客户成功经理
控制工程师
人力资源专员
CEO行政助理
市场营销专员
质量保证经理
薪酬经理
行政技术人员
设施/维护主管
项目协调员,(类型未知/一般)
高级系统工程师
生产操作人员
建筑设计师
注:上述榜单基于PAYSCALE对2021年10月至2022年10月期间美国工作者填写的超过110万份薪酬状况资料的分析。(财富中文网)
资料来源:PAYSCALE
翻译:刘进龙
审校:汪皓
大辞职浪潮或许已经度过了最高峰,但到10月底,美国的总辞职人数依旧约为400万人。虽然各行各业都有上班族辞职,但某些岗位的辞职率更高。
在正常情况下,一些岗位也有更高的人员流失率,例如季节性工作。但在评价上班族最有可能辞职的岗位时,Payscale发现,许多上榜岗位在疫情期间改为远程办公,但现在已经恢复了办公室办公。在员工辞职率最高的岗位中,平均辞职率同比增长了12%。
Payscale人事副总裁莱克茜·克拉克在一份声明中表示:“我们看到强制员工重回办公室的岗位,有大批人辞职,这表明上班族将工作场所灵活性作为他们拒绝让步的最终底线,而且他们并没有被最近的裁员报道吓到。”
在新冠疫情之后,工作场所灵活性与员工满意度之间的关系变得日益密切。当员工可以更自由地选择签到地点和时间时,他们会对自己的岗位给予更高的支持率。克拉克表示,如果雇主决定收回这种灵活性,要求员工通勤前往办公室办公,可能加剧人员流失。
但对于依旧在远程办公的上班族而言,离职的原因不只是为了享受、游戏和良好的工作-生活平衡。
克拉克表示:“由于公司通常期望远程办公者能够每周七天每天24小时在线,因此依旧在远程办公的上班族很容易出现职业倦怠。”她表示:“目前依旧从事这些岗位的员工对工作满意度低,可能会默默放弃进取。”
哪些人最有可能辞职?
哪一个岗位的辞职率最高?不出意外,辞职率最高的岗位是高级客户服务代表。他们经常会收到客户打来的电话,问他们:“我能跟你的上司谈谈吗?”Payscale表示,他们直接与客户打交道,往往要通过电话或邮件,负责回答客户的问题和处理客户投诉。
他们经常要承受客户不满的怒火,但高级客户服务代表的中位数薪酬不超过50,000美元,而且与去年相比薪酬仅上涨了约7%。
辞职率较高的所有岗位并非都是因为薪酬不高。“软件开发经理”岗位的年薪通常超过150,000美元,但在成功结束疫情期间的远程办公之后,该岗位的许多从业者都被要求重回办公室。此外,科技行业裁员可能增加了该岗位从业者的压力和倦怠比率。
辞职率提高的岗位
在辞职率最高的岗位中,有些岗位的辞职率同比提高了19%。
岗位名称
中位数薪酬
薪酬增幅
2022年“辞职跳槽”比率
“辞职跳槽”比率同比增幅
高级客户服务代表
软件开发经理
创意总监
生产经理,制造业
公关专员
医学编码专员
人力资源助理
客户成功经理
控制工程师
人力资源专员
CEO行政助理
市场营销专员
质量保证经理
薪酬经理
行政技术人员
设施/维护主管
项目协调员,(类型未知/一般)
高级系统工程师
生产操作人员
建筑设计师
注:上述榜单基于PAYSCALE对2021年10月至2022年10月期间美国工作者填写的超过110万份薪酬状况资料的分析。(财富中文网)
资料来源:PAYSCALE
翻译:刘进龙
审校:汪皓
Some jobs are seeing increasing numbers of workers saying "I quit."
The Great Resignation may be past its zenith, but total quits were still around 4 million as of the end of October. And while employees across all industries are giving notice, there are certain jobs workers are more likely to quit.
Some roles naturally have higher turnover—seasonal work, for example. But when evaluating the jobs workers are most likely to quit, Payscale found that many of these positions are ones that went remote during the pandemic, but now are shifting back to in-office work. The jobs with the highest number of employees handing in their two-week notice have seen the average quit rate increase 12% year over year.
“We’re seeing a slew of resignations from jobs that have forced employees back to the office, suggesting that workers have made workplace flexibility an ultimatum they refuse to give up—and they’re not deterred by recent layoff reports,” Lexi Clarke, VP of people at Payscale, said in a statement.
Following the COVID-19 pandemic, workplace flexibility has become intrinsically tied to employee satisfaction. When employees have more autonomy in terms of where and when they sign in, they tend to give their jobs a higher approval rating. And when companies opt to roll back flexibility by demanding workers commute into the office, it can lead to higher attrition, Clarke says.
But it’s not all fun and games and good work-life balance for those who are still remote.
“Those who may still be working remotely are susceptible to the growing prevalence of burnout as work-from-home employees are increasingly expected to be available 24/7,” Clarke says. “Workers who remain in these positions—for now—are dissatisfied, and are likely to be quiet quitting,” she adds.
Who’s quitting the most?
The job that tends to rack up the highest level of resignations? Perhaps unsurprisingly, it’s senior customer service representatives. These are the folks who generally get called in when customers ask “Can I speak to your manager?” They work directly with customers and tend to be the ones answering questions and responding to complaints—usually via phone or email, according to Payscale.
Yet despite regularly bearing the brunt of customer frustration, senior customer service representatives earn a median salary of less than $50,000 and have only seen about a 7% wage increase from last year.
Not all jobs with high quit rates suffer from lower pay. Those with the title “software development manager” typically earn more than $150,000 a year, but many have been subjected to back-to-work mandates after successfully navigating working remotely during the pandemic. Additionally, layoffs in the tech sector are likely increasing the stress and burnout rates among these workers.
Jobs with increasing quit rates
The jobs with the highest number of employees submitting their two week notice are still seeing year-over-year increases of up to 19% for some positions.
Job Title
Median Pay
% Salary Growth
2022 “Seeking New Job” Rate
YOY “Seeking New Job” Rate Increase
SENIOR CUSTOMER SERVICE REP
SOFTWARE DEVELOPMENT MANAGER
CREATIVE DIRECTOR
PRODUCTION MANAGER, MANUFACTURING
PUBLIC RELATIONS SPECIALIST
MEDICAL CODING SPECIALIST
HUMAN RESOURCES ASSISTANT
CUSTOMER SUCCESS MANAGER
CONTROLS ENGINEER
HUMAN RESOURCES SPECIALIST
EXECUTIVE ASSISTANT TO CEO
MARKETING SPECIALIST
QUALITY ASSURANCE MANAGER
PAYROLL MANAGER
ADMINISTRATIVE TECHNICIAN
FACILITIES/ MAINTENANCE SUPERVISOR
PROJECT COORDINATOR, (UNKNOWN TYPE/ GENERAL)
SENIOR SYSTEMS ENGINEER
PRODUCTION OPERATOR
ARCHITECTURAL DESIGNER
NOTE: LIST BASED ON PAYSCALE ANALYSIS OF OVER 1.1 MILLION SALARY PROFILES COMPLETED BETWEEN OCTOBER 2021-2022 BY U.S. WORKERS.
SOURCE: PAYSCALE