埃隆·马斯克在他所说的人生中的至暗时刻,取得了最大的成就之一。
2017年7月,特斯拉(Tesla)刚刚推出Model 3轿车,这款电动汽车比之前的车型价格相对较低。特斯拉有一年的时间解决如何实现每周生产5,000辆Model 3汽车,这是马斯克通过计算认为维持公司正常运行需要达到的产量。但他没有足够的时间建设更多的生产线,因此他必须想方设法提高现有生产线的效率。沃尔特·艾萨克森在本周早些时候出版的新传记显示,这番混乱让马斯克创造出一种所谓的“算法”,即改造特斯拉并将其从财务困境中拯救出来的五条规则。
1.质疑每一条要求
2.删除可以删除的任何部分流程
3.简化和优化
4.缩短周期时间
5.自动化
一段“非常痛苦的”时期和一家陷入困境的公司
从2017年夏季到2018年秋季约一年的时间里,马斯克的个人生活(艾萨克森形容“恶劣的情绪导致紧张性精神恍惚和抑郁性麻痹”)和事业(特斯拉赤字22亿美元)都陷入了困境。
马斯克在本周出版的新书里对他的传记作者说道:“那是我人生中最痛苦的时刻。我经历了18个月的疯狂折磨。那是令人难以置信的痛苦。”
在工作中,他要辛苦应对一直盯着公司的做空者,当时投资者认为他不可能实现产量目标,因此他们笃定特斯拉的股价一定会暴跌。而在工作之外,他当时与演员安柏·赫德分手引起了轰动。他对《滚石》杂志(Rolling Stone)的记者表示,他“深爱着”赫德。除此之外,与他父亲有关的新闻也令他困扰。埃罗尔·马斯克让他曾经的继女怀了身孕。事情被曝光后,马斯克在推特(Twitter)(在他收购该社交媒体平台之前)公开怀疑他是否患有双相情感障碍。
当时,他还没有成为全球首富和知名度最高的人之一。马斯克是一位身价丰厚但脾气反复无常的高管,他曾经被赶出在线支付服务公司PayPal。事实上,他的巨额财富源自他在特斯拉非常规的薪酬方案,只有公司市值达到6,500亿美元之后,他才能够领取薪酬。否则他便一无所有。
当时,马斯克还没有今天的地位,特斯拉同样如此。2017年,特斯拉虽然拥有有前途的技术,但许多投资者认为它承诺了过高的生产目标。由于马斯克曾经对投资者表示,事实上特斯拉可以实现产量目标,因此如果公司未能在他要求的截止日期之前实现产量目标,公司就将面临股价暴跌的风险。一些大投资者对马斯克产生了怀疑,他们开始做空特斯拉股票,因为他们确信特斯拉的产量不足以维持其财务上的可行性。马斯克对艾萨克森表示,做空者“是公司脖子上的水蛭”。
在2018年8月的一篇博客里,马斯克称特斯拉是“史上被做空最多的股票”。虽然这有些夸大其词,但标准普尔全球市场情报显示,特斯拉的空头达到约130亿美元,这依旧是一个庞大的数字。做空特斯拉的投资者经历了大赚(2018年8月一天赚10亿美元)和巨亏(有一次的账面损失达到13亿美元)。
马斯克承受着可能失去他的汽车公司的压力,还要面对复杂的个人状况,为此他采取了他所知道的唯一一种应对方式。艾萨克森写道:“在情绪低落的时候,马斯克会疯狂地投入到工作当中。”
为了帮助特斯拉实现他所制定的雄心勃勃的产量目标,马斯克开始在工厂里办公,从各个方面寻找组装线上能够加速实现产量目标的每一个环节。这最终让马斯克创造了他的“算法”,并最终成为他和所有特斯拉员工的经营法则。
在特斯拉的混乱中诞生的算法
每当马斯克的公司收到难度极大并且可能难以实现的订单时,马斯克希望他的员工可以像他一样昼夜不停地工作。马斯克称这种需要在短时间内集中精力完成的工作突然增多,如同“潮涌”一般。艾萨克森称,马斯克喜欢想象自己是一名战地指挥官,“他会亲自冲向缺口,后面跟着一群全力以赴的狂热信徒”。
正是在这样的环境下,马斯克完善了他的“算法”,在特斯拉位于美国内华达州的超级工厂和在加州弗里蒙特的另外一家工厂都提高了产量。马斯克承认他重复使用这种算法,达到了“令人讨厌的地步”。艾萨克森写道,当马斯克这样做的时候,“他的高管会对口型模仿他说的话,就像是跟着牧师在礼拜仪式上唱颂歌一样。”
他的算法是一个分步骤的过程,要求员工对一个流程的各个方面提出质疑,包括安全规定、汽车零部件中的螺丝数量、一项任务是否能够自动化等。
在这个过程中,马斯克会在车间巡视,亲自检查组装线,解决随时可能出现的问题。有一次,他要求一台装螺栓的机器提高运行速度,于是他快速重新编写了代码。艾萨克森表示,马斯克重新配置了这台机器,使其运行速度提高了三倍,之后他对员工说道:“出厂设置总是愚蠢的。”
在这段时间,马斯克还有一系列非常规的做法,结果好坏参比。他对特斯拉弗里蒙特工厂的设计没有采取常规制造流程,并非先使用人工之后再尽可能实现自动化,而是从一开始便安装机器将所有任务自动化。后来的事实证明,这种做法是一种灾难,于是他改变了策略,开始专注于拆除他认为太慢的机器人。在意识到车间内容量不足时,他要求在停车场建一座巨大的帐篷,用于容纳额外的组装线。
据特斯拉表示,该公司最后在2018年第二季度生产的Model 3产量创历史纪录。
特斯拉股价暴涨,工作环境却受到调查
困境解除之后,特斯拉的经营终于趋于稳定,马斯克也成为全球首富。据纳斯达克(NASDAQ)的数据显示,截至8月,他在特斯拉持有的股份价值约900亿美元。特斯拉股价从推出第一辆Model 3的2017年7月的20.88美元,9月12日上涨至267.48美元,涨幅高达1,181%。现在特斯拉的市值为8,380亿美元。
但马斯克采用的这种狂热的策略,却付出了人力成本。传记称,特斯拉的工伤率比其他汽车企业高30%。据美国消费者新闻与商业频道(CNBC)报道,员工还表示,他们被迫用走捷径,用电工胶带粘住车内固定电器零件的塑料托架上的裂痕,并且在加州野火期间,还不得不在烟雾弥漫的环境中工作。公司否认了这些指控。
特斯拉股价暴涨和马斯克采用维持股价的策略,遭到了监管部门的严格检查。2018年9月,马斯克和特斯拉支付了4,000万美元,用于和解美国证券交易委员会(SEC)的一起诉讼。他发推文称将把特斯拉私有化,因此被指控操纵公司股价。作为和解协议的一部分,他还被迫辞去了公司董事长一职,但依旧担任首席执行官。
最近,马斯克收购X(前推特)时同样采取了全力以赴的策略。据报道,去年收购X后不久,他给员工发电子邮件,要求他们“高强度长时间工作”。到目前为止,他在X执行的策略结果喜忧参半。一方面,广告收入减少,而且X的付费产品几乎没有订阅用户。但考虑到分析师和评论员对特斯拉也曾经有过类似的质疑,因此对于这位行为古怪的高管而言,这或许是一个类似的重要关头。(财富中文网)
译者:刘进龙
审校:汪皓
埃隆·马斯克在他所说的人生中的至暗时刻,取得了最大的成就之一。
2017年7月,特斯拉(Tesla)刚刚推出Model 3轿车,这款电动汽车比之前的车型价格相对较低。特斯拉有一年的时间解决如何实现每周生产5,000辆Model 3汽车,这是马斯克通过计算认为维持公司正常运行需要达到的产量。但他没有足够的时间建设更多的生产线,因此他必须想方设法提高现有生产线的效率。沃尔特·艾萨克森在本周早些时候出版的新传记显示,这番混乱让马斯克创造出一种所谓的“算法”,即改造特斯拉并将其从财务困境中拯救出来的五条规则。
质疑每一条要求
删除可以删除的任何部分流程
简化和优化
缩短周期时间
自动化
一段“非常痛苦的”时期和一家陷入困境的公司
从2017年夏季到2018年秋季约一年的时间里,马斯克的个人生活(艾萨克森形容“恶劣的情绪导致紧张性精神恍惚和抑郁性麻痹”)和事业(特斯拉赤字22亿美元)都陷入了困境。
马斯克在本周出版的新书里对他的传记作者说道:“那是我人生中最痛苦的时刻。我经历了18个月的疯狂折磨。那是令人难以置信的痛苦。”
在工作中,他要辛苦应对一直盯着公司的做空者,当时投资者认为他不可能实现产量目标,因此他们笃定特斯拉的股价一定会暴跌。而在工作之外,他当时与演员安柏·赫德分手引起了轰动。他对《滚石》杂志(Rolling Stone)的记者表示,他“深爱着”赫德。除此之外,与他父亲有关的新闻也令他困扰。埃罗尔·马斯克让他曾经的继女怀了身孕。事情被曝光后,马斯克在推特(Twitter)(在他收购该社交媒体平台之前)公开怀疑他是否患有双相情感障碍。
当时,他还没有成为全球首富和知名度最高的人之一。马斯克是一位身价丰厚但脾气反复无常的高管,他曾经被赶出在线支付服务公司PayPal。事实上,他的巨额财富源自他在特斯拉非常规的薪酬方案,只有公司市值达到6,500亿美元之后,他才能够领取薪酬。否则他便一无所有。
当时,马斯克还没有今天的地位,特斯拉同样如此。2017年,特斯拉虽然拥有有前途的技术,但许多投资者认为它承诺了过高的生产目标。由于马斯克曾经对投资者表示,事实上特斯拉可以实现产量目标,因此如果公司未能在他要求的截止日期之前实现产量目标,公司就将面临股价暴跌的风险。一些大投资者对马斯克产生了怀疑,他们开始做空特斯拉股票,因为他们确信特斯拉的产量不足以维持其财务上的可行性。马斯克对艾萨克森表示,做空者“是公司脖子上的水蛭”。
在2018年8月的一篇博客里,马斯克称特斯拉是“史上被做空最多的股票”。虽然这有些夸大其词,但标准普尔全球市场情报显示,特斯拉的空头达到约130亿美元,这依旧是一个庞大的数字。做空特斯拉的投资者经历了大赚(2018年8月一天赚10亿美元)和巨亏(有一次的账面损失达到13亿美元)。
马斯克承受着可能失去他的汽车公司的压力,还要面对复杂的个人状况,为此他采取了他所知道的唯一一种应对方式。艾萨克森写道:“在情绪低落的时候,马斯克会疯狂地投入到工作当中。”
为了帮助特斯拉实现他所制定的雄心勃勃的产量目标,马斯克开始在工厂里办公,从各个方面寻找组装线上能够加速实现产量目标的每一个环节。这最终让马斯克创造了他的“算法”,并最终成为他和所有特斯拉员工的经营法则。
在特斯拉的混乱中诞生的算法
每当马斯克的公司收到难度极大并且可能难以实现的订单时,马斯克希望他的员工可以像他一样昼夜不停地工作。马斯克称这种需要在短时间内集中精力完成的工作突然增多,如同“潮涌”一般。艾萨克森称,马斯克喜欢想象自己是一名战地指挥官,“他会亲自冲向缺口,后面跟着一群全力以赴的狂热信徒”。
正是在这样的环境下,马斯克完善了他的“算法”,在特斯拉位于美国内华达州的超级工厂和在加州弗里蒙特的另外一家工厂都提高了产量。马斯克承认他重复使用这种算法,达到了“令人讨厌的地步”。艾萨克森写道,当马斯克这样做的时候,“他的高管会对口型模仿他说的话,就像是跟着牧师在礼拜仪式上唱颂歌一样。”
他的算法是一个分步骤的过程,要求员工对一个流程的各个方面提出质疑,包括安全规定、汽车零部件中的螺丝数量、一项任务是否能够自动化等。
在这个过程中,马斯克会在车间巡视,亲自检查组装线,解决随时可能出现的问题。有一次,他要求一台装螺栓的机器提高运行速度,于是他快速重新编写了代码。艾萨克森表示,马斯克重新配置了这台机器,使其运行速度提高了三倍,之后他对员工说道:“出厂设置总是愚蠢的。”
在这段时间,马斯克还有一系列非常规的做法,结果好坏参比。他对特斯拉弗里蒙特工厂的设计没有采取常规制造流程,并非先使用人工之后再尽可能实现自动化,而是从一开始便安装机器将所有任务自动化。后来的事实证明,这种做法是一种灾难,于是他改变了策略,开始专注于拆除他认为太慢的机器人。在意识到车间内容量不足时,他要求在停车场建一座巨大的帐篷,用于容纳额外的组装线。
据特斯拉表示,该公司最后在2018年第二季度生产的Model 3产量创历史纪录。
特斯拉股价暴涨,工作环境却受到调查
困境解除之后,特斯拉的经营终于趋于稳定,马斯克也成为全球首富。据纳斯达克(NASDAQ)的数据显示,截至8月,他在特斯拉持有的股份价值约900亿美元。特斯拉股价从推出第一辆Model 3的2017年7月的20.88美元,9月12日上涨至267.48美元,涨幅高达1,181%。现在特斯拉的市值为8,380亿美元。
但马斯克采用的这种狂热的策略,却付出了人力成本。传记称,特斯拉的工伤率比其他汽车企业高30%。据美国消费者新闻与商业频道(CNBC)报道,员工还表示,他们被迫用走捷径,用电工胶带粘住车内固定电器零件的塑料托架上的裂痕,并且在加州野火期间,还不得不在烟雾弥漫的环境中工作。公司否认了这些指控。
特斯拉股价暴涨和马斯克采用维持股价的策略,遭到了监管部门的严格检查。2018年9月,马斯克和特斯拉支付了4,000万美元,用于和解美国证券交易委员会(SEC)的一起诉讼。他发推文称将把特斯拉私有化,因此被指控操纵公司股价。作为和解协议的一部分,他还被迫辞去了公司董事长一职,但依旧担任首席执行官。
最近,马斯克收购X(前推特)时同样采取了全力以赴的策略。据报道,去年收购X后不久,他给员工发电子邮件,要求他们“高强度长时间工作”。到目前为止,他在X执行的策略结果喜忧参半。一方面,广告收入减少,而且X的付费产品几乎没有订阅用户。但考虑到分析师和评论员对特斯拉也曾经有过类似的质疑,因此对于这位行为古怪的高管而言,这或许是一个类似的重要关头。(财富中文网)
译者:刘进龙
审校:汪皓
One of Elon Musk’s biggest accomplishments happened during what he refers to as the darkest, most difficult time in his life.
In July 2017, Tesla had just introduced its Model 3 sedan, a more moderately priced electric vehicle compared to its earlier models. The company had a year to figure out how to produce 5,000 Model 3 sedans a week, the amount Musk had calculated was needed to keep the company afloat. But he didn’t have enough time to build more production lines, so he had to find ways to speed up the ones he already had. The turmoil led Musk to come up with what became known as “the algorithm —the five rules for overhauling Tesla and rescuing it from financial ruin, according to a new biography by Walter Isaacson released earlier this week.
Question every requirement
Delete any part of the process you can
Simplify and optimize
Accelerate the cycle time
Automate
A time of “concentrated pain” and a floundering company
In a roughly year-long span from the summer of 2017 to the fall of 2018 Musk was in a difficult place both personally (Isaacson describes “foul moods that led to catatonic trances and depressive paralysis”) and professionally (Tesla was $2.2 billion in the red).
“That was the time of the most concentrated pain I’ve ever had,” Musk told his biographer in a new book released this week. “Eighteen months of unrelenting insanity. It was mind-bogglingly painful.”
At work he was struggling with circling short sellers, investors who bet the company’s shares would crater because they believed his manufacturing goals were impossible. Outside of work he was facing the combination of a tumultuous breakup with the actress Amber Heard, who he told a Rolling Stone reporter he “really loved,” and troubling news from his dad. Errol Musk had impregnated the woman that he had previously raised as a stepdaughter. Things spilled over into public view, with Musk wondering aloud on Twitter (before he purchased the social media platform) if he was bipolar.
At the time, he was yet to become one of the world’s richest and most famous men. Musk was a wealthy but mercurial executive who had previously been pushed out of online payment service PayPal. In fact, his exorbitant wealth would only come about as a result of an unorthodox pay package at Tesla, which he would collect only after the company reached a valuation of $650 billion. Otherwise he would get nothing.
Just as Musk didn’t have the same status then as he does now, neither did Tesla. In 2017, it was a company with promising technology, but many investors felt it had overpromised on its manufacturing goals. Because Musk had told investors that Tesla was indeed on track to meet the production numbers, the company would risk a stock collapse if it didn’t meet the deadline he’d imposed. Skeptical of Musk, some big investors had begun shorting Tesla stock, certain that it wouldn’t make enough cars to be financially viable. Short sellers “are leeches on the neck of business,” Musk told Isaacson.
In a blog post in August 2018, Musk called Tesla “the most shorted stock in history.” While that may have been an overstatement—there were some $13 billion in Tesla short positions, according to S&P Global Market Intelligence—it was still a huge sum. Short sellers who bet against Tesla alternated big paydays (making $1 billion in a single day in August 2018) and substantial losses (taking $1.3 billion in paper losses on one occasion).
Musk coped with the stress of possibly losing his car company and a complicated personal situation in one of the only ways he knew how. “In times of emotional darkness, Musk throws himself into his work, maniacally,” Isaacson writes.
To help Tesla reach the ambitious production targets he’d set for it, Musk began working in the factory to identify every single facet of its assembly lines that could be sped up in order for the company to hit its production goal. It ultimately led to the creation of “the algorithm” that would become a mantra for him and all of Tesla’s employees.
Tesla’s scrambles create the algorithm
Whenever one of Musk’s companies is given one of his incredibly difficult, possibly unfeasible orders he expects his employees to work around the clock like he does. Musk calls these bursts of condensed effort “surges.” Isaacson says Musk likes to think of himself as a field general “personally surging into the breach with an all-hands-on-deck cadre of fellow fanatics.”
It was under these circumstances that Musk honed “the algorithm,” ramping up production at Tesla’s gigafactory in Nevada and its other plant in Fremont, Calif. Musk admits he repeated it to an “annoying degree.” When he did so, “his executives would move their lips and mouth the words, like they would chant the liturgy along with their priest,” Isaacson writes.
The algorithm is a step-by-step process that requires employees to question every aspect of a given process—safety regulations, the number of bolts in a car part, whether a task should be automated or not.
Throughout the process Musk patrolled the factory floors, personally inspecting the assembly lines and troubleshooting problems as they came up. On one occasion he demanded a machine installing bolts move faster, so he rewrote its code on the fly. “Factory settings are always idiotic,” Isaacson says he told employees, after he reconfigured the machine to go more than three times faster.
Musk also took a series of unorthodox approaches over this period, to mixed results. Ignoring conventional manufacturing practice, he insisted on designing Tesla’s Fremont factory by installing machines to automate every task from the outset instead of first using human labor and then automating where possible. After that turned out to be a disaster, he reversed course and became fixated on removing robots he felt were too slow. When he realized the factory floor had insufficient capacity he ordered the construction of a massive tent in a parking lot to house an additional assembly line.
Eventually Tesla would produce record numbers of Model 3s in the second quarter of 2018, according to the company.
Tesla stock soars, as working conditions come under scrutiny
In the aftermath of the crunch that ultimately stabilized Tesla, Musk became the world’s richest individual. His Tesla holdings were worth an estimated $90 billion as of August, according to NASDAQ data. The company’s stock price has climbed from $20.88 in July 2017, when Tesla rolled out its first Model 3, to $267.48 on September 12, an 1,181% increase. Tesla now has an $838 billion market cap.
But the gung-ho tactics Musk employed came at a distinctly human cost. Tesla has an injury rate that is 30% higher than the rest of the car industry, according to the book. Employees also alleged they were pressured to cut corners by using electrical tape to cover cracks in plastic brackets that hold electrical parts within the car and forced to work in smoky air during California’s wildfires, CNBC reported. The company denied these claims.
Tesla’s soaring stock price and some of the tactics Musk employed to keep it high drew scrutiny from regulators. In September 2018, Musk and Tesla paid $40 million to settle an SEC lawsuit that he manipulated the company’s stock when he tweeted that he was taking Tesla private. As part of the settlement he was also forced to step down as the company’s chairman, although he remained CEO.
More recently, Musk has applied the same all-in approach when he bought X, the former Twitter. Soon after his acquisition last year, he reportedly sent employees an email demanding they work “long hours at high intensity.” So far, results have been mixed, with ad revenue down, and few subscribers to X’s paid offerings. But given that analysts and commentators had similar doubts about Tesla it may be a similar chips-are-down moment for the eccentric executive.