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惨遭沃尔玛蚕食,塔吉特被迫走低端路线

SASHA ROGELBERG
2024-02-21

塔吉特(Target)正在改变其经济型品牌策略。

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图片来源:BRANDON BELL/GETTY IMAGES

多年来,塔吉特一直倾向于使用其伪法式绰号“Tar-jay”,将自己打造成一家定位高端却经济实惠的零售商。但塔吉特新推出的“dealworthy”自有品牌,包括从特大号棉球到四角内裤等各种商品,可能会使这一战略受到质疑。

塔吉特周四推出了这一经济型品牌,包括近400种产品,大部分是生活必需品和服装,价格大多低于10美元。塔吉特表示,这是购物者在商店里能找到的最低价格之一。由于通货膨胀导致成本上升,消费者开始接受商店自有品牌这样的“山寨货”以节省开支。美国食品工业协会(Food Industry Association)10月份的调查显示,超过一半的消费者表示,他们计划购买自有品牌的杂货,比如塔吉特的Good & Gather或好市多(Costco)的Kirkland Signature。

塔吉特执行副总裁兼首席食品、必需品和美妆官里克·戈麦斯(Rick Gomez)在一份新闻稿中表示:“我们知道,价值是消费者最关心的问题,以我们自有品牌承诺为后盾的'dealworthy'不仅能吸引现有顾客,还能吸引更多新顾客。”

塔吉特面临着紧跟其他低成本竞争对手步伐的压力。过去5年,沃尔玛(Walmart)的股价稳步上涨,而塔吉特的股价则起起伏伏。

塔吉特严重依赖自有品牌产品,而通胀导致的成本上升使得顾客不敢消费,因此,自有品牌产品变得越来越重要。2022年,塔吉特有300亿美元的销售额来自自有品牌产品,占其1090亿美元营收的很大比例。尽管塔吉特第三季度的利润超出预期,但其销售额却低于预期,在假日季之前下降了4.9%。去年8月,该零售商还因保守派抵制其骄傲商品(Pride,与同性恋相关)而蒙受了销售损失。

去年,沃尔玛从消费者削减预算中牟利,11月公布的第三季度业绩强劲,但该零售商仍对消费者削减开支持谨慎态度。塔吉特也对一元店的顾客虎视眈眈,尤其是在Dollar Tree把价格提高到1美元以上之后。

但沃顿商学院(Wharton)运营、信息和决策学教授马歇尔·费舍尔(Marshall Fisher)警告称,塔吉特新推出的经济型品牌更像是求助,而不是有意帮助消费者。

费舍尔对《财富》杂志表示:“生产400种低成本产品可能会被视为孤注一掷,好像他们已经走投无路了。”

塔吉特能否以沃尔玛模仿者的身份参与竞争?

多年来,塔吉特的战略定位一直是廉价时尚,依靠价格稍高的优质产品吸引顾客。几十年前,在销售放缓的情况下,这家零售商一直坚持这一理念,而后多年来仍持之以恒,从而成功推出了独家品牌。

费舍尔对塔吉特效仿沃尔玛的低价策略能否奏效表示怀疑。沃尔玛的价格实在难以超越。

费舍尔表示:“在塔吉特和沃尔玛挑选几件商品。沃尔玛一篮子商品和塔吉特一篮子商品相比,价格各是多少?我敢打赌,沃尔玛的商品会更便宜。”

除了价格便宜,与塔吉特相比,沃尔玛更有效地开发了在线杂货市场,这项服务对追求便利的富裕购物者很有吸引力。2023年第二季度,沃尔玛占据了超过三分之一的在线杂货销售额,其电子商务业务比2022年增长了24%。去年,该零售商的在线杂货销售额碾压亚马逊,并有望继续保持这一势头。

塔吉特反应迟缓。据彭博社本月早些时候报道,该公司一直在酝酿推出类似于亚马逊Prime或沃尔玛+的付费会员服务,但尚未宣布任何正式计划。

据报道,这项尚未推出的服务在内部被称为“三叉戟项目”(Project Trident),将使用塔吉特于2017年收购的杂货配送业务Shipt。塔吉特免费提供一项名为Target Circle的忠诚度计划,该计划为会员提供奖励和促销活动,但付费会员可以享受除此之外的更多服务。

费舍尔警告说,眼下塔吉特正试图做到"面面俱到",原因是该公司正在权衡如何从竞争对手那里吸引顾客。

他表示:"塔吉特必须决定与谁竞争。"(财富中文网)

译者:中慧言-王芳

多年来,塔吉特一直倾向于使用其伪法式绰号“Tar-jay”,将自己打造成一家定位高端却经济实惠的零售商。但塔吉特新推出的“dealworthy”自有品牌,包括从特大号棉球到四角内裤等各种商品,可能会使这一战略受到质疑。

塔吉特周四推出了这一经济型品牌,包括近400种产品,大部分是生活必需品和服装,价格大多低于10美元。塔吉特表示,这是购物者在商店里能找到的最低价格之一。由于通货膨胀导致成本上升,消费者开始接受商店自有品牌这样的“山寨货”以节省开支。美国食品工业协会(Food Industry Association)10月份的调查显示,超过一半的消费者表示,他们计划购买自有品牌的杂货,比如塔吉特的Good & Gather或好市多(Costco)的Kirkland Signature。

塔吉特执行副总裁兼首席食品、必需品和美妆官里克·戈麦斯(Rick Gomez)在一份新闻稿中表示:“我们知道,价值是消费者最关心的问题,以我们自有品牌承诺为后盾的'dealworthy'不仅能吸引现有顾客,还能吸引更多新顾客。”

塔吉特面临着紧跟其他低成本竞争对手步伐的压力。过去5年,沃尔玛(Walmart)的股价稳步上涨,而塔吉特的股价则起起伏伏。

塔吉特严重依赖自有品牌产品,而通胀导致的成本上升使得顾客不敢消费,因此,自有品牌产品变得越来越重要。2022年,塔吉特有300亿美元的销售额来自自有品牌产品,占其1090亿美元营收的很大比例。尽管塔吉特第三季度的利润超出预期,但其销售额却低于预期,在假日季之前下降了4.9%。去年8月,该零售商还因保守派抵制其骄傲商品(Pride,与同性恋相关)而蒙受了销售损失。

去年,沃尔玛从消费者削减预算中牟利,11月公布的第三季度业绩强劲,但该零售商仍对消费者削减开支持谨慎态度。塔吉特也对一元店的顾客虎视眈眈,尤其是在Dollar Tree把价格提高到1美元以上之后。

但沃顿商学院(Wharton)运营、信息和决策学教授马歇尔·费舍尔(Marshall Fisher)警告称,塔吉特新推出的经济型品牌更像是求助,而不是有意帮助消费者。

费舍尔对《财富》杂志表示:“生产400种低成本产品可能会被视为孤注一掷,好像他们已经走投无路了。”

塔吉特能否以沃尔玛模仿者的身份参与竞争?

多年来,塔吉特的战略定位一直是廉价时尚,依靠价格稍高的优质产品吸引顾客。几十年前,在销售放缓的情况下,这家零售商一直坚持这一理念,而后多年来仍持之以恒,从而成功推出了独家品牌。

费舍尔对塔吉特效仿沃尔玛的低价策略能否奏效表示怀疑。沃尔玛的价格实在难以超越。

费舍尔表示:“在塔吉特和沃尔玛挑选几件商品。沃尔玛一篮子商品和塔吉特一篮子商品相比,价格各是多少?我敢打赌,沃尔玛的商品会更便宜。”

除了价格便宜,与塔吉特相比,沃尔玛更有效地开发了在线杂货市场,这项服务对追求便利的富裕购物者很有吸引力。2023年第二季度,沃尔玛占据了超过三分之一的在线杂货销售额,其电子商务业务比2022年增长了24%。去年,该零售商的在线杂货销售额碾压亚马逊,并有望继续保持这一势头。

塔吉特反应迟缓。据彭博社本月早些时候报道,该公司一直在酝酿推出类似于亚马逊Prime或沃尔玛+的付费会员服务,但尚未宣布任何正式计划。

据报道,这项尚未推出的服务在内部被称为“三叉戟项目”(Project Trident),将使用塔吉特于2017年收购的杂货配送业务Shipt。塔吉特免费提供一项名为Target Circle的忠诚度计划,该计划为会员提供奖励和促销活动,但付费会员可以享受除此之外的更多服务。

费舍尔警告说,眼下塔吉特正试图做到"面面俱到",原因是该公司正在权衡如何从竞争对手那里吸引顾客。

他表示:"塔吉特必须决定与谁竞争。"(财富中文网)

译者:中慧言-王芳

For years, Target has leaned into its faux-French nickname “Tar-jay,” marketing itself as an elevated-yet-affordable retailer. But Target’s new “dealworthy” brand, which includes items from jumbo cotton balls to boxer briefs, could call that strategy into question.

The retailer introduced the budget-conscious brand on Thursday with nearly 400 products, mostly essentials and apparel, priced mostly under $10, which Target says is among the lowest shoppers will find in stores. Put off by rising costs due to inflation, customers have embraced store-brand “dupes” to save cash. Over half of shoppers surveyed by the Food Industry Association in October said they planned to buy private-label grocery brands, such as Target’s Good & Gather or Costco’s Kirkland Signature.

“We know that value is top of mind for consumers, and dealworthy, backed by our owned brand promise, will not only appeal to our current guests but position us to attract even more new shoppers to Target,” said Rick Gomez, Target’s executive vice president and chief food, essentials, and beauty officer, in a press release.

The pressure is on for Target to keep pace with other low-cost competitors. While Walmart has seen steady share price increases over the past five years, Target’s stock has ebbed and flowed.

Target relies heavily on its own-brand products, which have become increasingly important as inflation-induced cost hikes have scared customers away from spending. In 2022, $30 billion of Target’s sales came from own-brand products, a huge chunk of its $109 billion in revenue. Despite beating third-quarter profit expectations, Target fell short in sales and saw a 4.9% decline ahead of the holiday season. The retailer also suffered sales losses due to conservative boycotts of its Pride merch last August.

Walmart cashed in last year on customers trying to stretch their budgets, reporting strong third-quarter gains in November, but is still cautious of spending cutbacks. Target could also be eyeing dollar-store customers, particularly after Dollar Tree raised prices above $1.

But Marshall Fisher, professor of operations, information, and decisions at Wharton, warned that Target’s new budget brand could appear more like a cry for help than a deliberate act to help customers.

“Producing a bundle of 400 low-cost products could be viewed as a Hail Mary, like they’re desperate,” Fisher told Fortune.

Can Target compete as a Walmart wannabe?

For years, Target’s strategic position has been cheap-chic, relying on higher-quality products at slightly higher prices to draw in customers. The retailer committed to the philosophy decades ago amidst slowing sales, and stuck to that ethos for years to successfully launch exclusive brands.

Fisher is dubious that emulating Walmart’s rock-bottom pricing will be effective. It’s just hard to beat Walmart’s prices.

“Pick a few items at Target versus Walmart. What would a basket cost at Walmart versus Target?” Fisher said. “I bet you Walmart is going to come out cheaper.”

But beyond cheap prices, Walmart tapped into the online grocery market, a service appealing to wealthier shoppers looking for convenience, more effectively than Target. Walmart captured over one-third of online grocery sales in 2023’s second quarter, and its e-commerce business grew 24% from 2022. The retailer crushed Amazon in online grocery sales last year and is expected to continue to do so.

Target has been slow to react. The company has been toying with launching a paid membership comparable to Amazon Prime or Walmart+, but has not announced any official plans for the initiative, Bloomberg reported earlier this month.

The yet-to-be-launched service, referred to internally as Project Trident, would reportedly use the grocery delivery business Shipt, which Target bought in 2017. Target has a free loyalty service called Target Circle, which offers rewards and promotions to members, but the paid membership would offer services beyond this.

Right now, Target is trying to be “everything to everyone,” Fisher warns, as the company weighs its options for luring back customers from competitors.

“Target has to decide who they’re competing with,” he said.

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