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波士顿爆炸案中的无名英雄

波士顿爆炸案中的无名英雄

Kurt Wagner 2013-05-10
Everbridge是一家鲜为人知的公司,波士顿马拉松爆炸案等危机时刻都采用它研发的应急预警平台。利用这个平台,警方可以在短短几分钟内向市民发送成千上万条短信,提醒市民注意安全,搜集市民反馈,协助处置公共安全事故。

    Everbridge的技术现在正扮演着空前重要的角色,这也可以说是一种不幸。去年的桑迪飓风、康涅迪格小学校园枪击案、奥罗拉枪击案等自然和非自然灾难,早已引起了人们对应急预警平台的关注。弗吉尼亚理工大学(Virginia Tech University)是Everbridge的客户之一。2007年,这所大学发生恶性枪击案,导致33人身亡(包括枪手本人)。随后,这所大学便采用了Everbridge系统。另外Everbidge公司还宣称新奥尔良市政府(卡特里娜飓风)、康涅迪格州政府(桑迪胡克小学校园枪击案)以及洛杉矶国际机场也都是它的客户。去年十月,飓风桑迪肆虐美国东北部期间,Everbridge的客户在3天时间里共发送了1,200万条短信。

    艾勒特森本人是马萨诸塞州萨伯里市的居民,萨伯里离波士顿只有23英里远。爆炸发生时,艾勒特森15岁的儿子就在波士顿,离发生爆炸的终点线只隔2个街区。艾勒特森同时也以一个普通公民的角度看到了Everbridge系统的行动。虽然Everbridge的波士顿办事处关闭了,但它的洛杉矶办事处接管了系统的所有流量。艾勒特森说:“我们的表现完美无缺。”警方在沃特敦将嫌犯特萨尔纳耶夫抓获后,波士顿市政府利用Everbridge向该市居民发送了最后一条消息:“感谢大家!”(财富中文网)

    译者:朴成奎

    The role of Everbridge's technology is, somewhat unfortunately, more important than ever. Both natural (Hurricane Sandy) and unnatural (Newtown shooting, Aurora theater shooting) disasters in the last year have turned a bright spotlight on the need for emergency alert systems. Virginia Tech University is an Everbridge customer, adopting the system after a 2007 school shooting left 33 dead, including the killer. Everbridge also claims the City of New Orleans (Hurricane Katrina), the state of Connecticut (Sandy Hook Elementary shooting), and Los Angeles's LAX airport as customers. During Hurricane Sandy's rampage on the northeast in October, Everbridge customers sent out a total of 12 million messages in a 3-day period.

    As a resident of Sudbury, Mass., just 23 miles outside of Boston, CEO Ellertson saw his company's system in action from a citizen's standpoint. (His 15-year-old son was just two blocks from the marathon's finish line when the blasts went off.) Everbridge's Boston office was shut down, but its office in Los Angeles handled all of the system's traffic. "We had a flawless performance," says Ellertson. At the end of the week, after Tsarnaev was captured by police in Watertown, the City of Boston had one final Everbridge message to send to its residents: "Thank you."

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