Facebook设计总监：勤奋是成功之本

    你最大的失败是什么？

    曾经不止一次，当我的团队成员带着极富创意的想法来找我，我却过早的将它们枪毙。我的优势之一是务实，但有时我必须有所克制（尤其是在运作一个设计团队时）。

    你最钦佩哪位商界或科技界人士？为什么？

    博柏利（Burberry）首席执行官安吉拉•阿伦德。她带领博柏利实现了跨越式发展，这一点令人钦佩。在我看来，她的特别之处在于，她公开讨论商业人性化的一面——真实、正能量以及灵感的力量。我十分欣赏她公开谈论“五五开”，即在直觉和感觉以及客观分析间实现平衡，以及这一点为她的成功做出的贡献。阿伦德欣然接受商业人性化的一面，同时把它作为推动博柏利前进的力量。

    哪个技术部门最令你兴奋？

    我最近刚刚搬了新家，跟同许多承包商以及其他服务提供商打过交道。我意识到，人们仍然很难获取可靠的评级和美誉度指标。我惊讶地发现，要找到关于有线电视、管道工程等公司未经过滤的、真实的评论相当困难。

    你如何平衡工作与生活？

    在这方面，我学到的最大教训是，你必须自己设定界线。没人会来叫你及时下班回家，与家人共进晚餐。设定适合自己的时间表，别人才会尊重你的选择。

    每个领导者都应当具备的特征是什么？

    换位思考。伟大的服务源自了解他人的需求。伟大的管理来自以身作则、激励他人。以上两点缺乏换位思考能力的人都做不到。（财富中文网）

    译者：项航

    What has been your biggest failure?

    There have been times when my team members have come to me with really big, outrageously creative ideas and I've shot them down too early. One of my strengths is my pragmatism, but sometimes I have to keep it in check (especially when running a design team).

    What business or technology person do you admire most? Why?

    Angela Ahrendts, CEO of Burberry. Yes, she's grown Burberry by leaps and bounds and that's something to be admired. What's special about her to me is the way she openly talks about the human side of business—the power of authenticity, positive energy, and inspiration. I love that she openly talks about being "50/50", a balance of intuition and feeling with hardcore analysis and how that has contributed to her success. She embraces the people side of business and uses that as a strength to propel the company forward.

    What technology sector excites you most?

    I just moved into a new house and engaged with many contractors and other service providers, and I realized there is still a huge gap in access to honest ratings and reputation indicators. I was surprised at how difficult it was to find unfiltered, authentic reviews of companies—from cable to plumbing and so on.

    What do you do to live a balanced life?

    The biggest lesson I've learned in this area is that you have to set your own limits. No one else is going to tell you to leave in time to get home for a family dinner. Set the schedule that works for you and others will respect it.

    What is one characteristic that every leader should possess?

    Empathy. Great service comes from understanding others' needs. Great management comes from leading through example and inspiring others. Neither can be done by someone who is out of touch.