最佳与最差：硅谷科技初创公司CEO评点2013

乔舒亚•里夫斯

CEO，薪酬管理服务商ZenPayroll

公司业务：针对小公司的在线薪酬服务

最佳：针对小公司的B2B软件终于变得更易于使用。小公司市场是一块非常艰难的市场——许多公司都在尽量避开他们。但现在，移动支付服务公司Square、支出报告服务提供商Expensify、人力资源服务公司BambooHR和时间跟踪软件提供商TSheets等公司都推出了越来越多令人难以置信的创新。TSheets是一家来自爱达荷的公司，主要从事时间跟踪软件开发。

最差：旧金山科技公司与当地社区之间的关系。我认为，不论是科技公司，还是社区的其他人，都有责任做好社区的管理者或大使。我们要为客户服务。ZenPayroll的客户和社区关系非常密切。我们特地将公司搬到旧金山，目的是可以更近距离地为客户服务，而且这里有大批小企业主。我认为科技行业应该重视的一点是：把对待客户的心态用来对待所有利益相关者。

Joshua Reeves

CEO, ZenPayroll

The company's 411: An online payroll service for small businesses.

Best: B2B software for small businesses is finally becoming easier to use. Small businesses in general have been a hard market -- a lot of companies have avoided them. But there's now this incredible swell of innovation from companies like Square, Expensify, BambooHR, and TSheets, which is a nice, cool company out of Idaho building time-tracking software.

Worst: The connection between San Francisco tech and the local community. I think tech and all of us in the community have a responsibility to be good stewards or ambassadors. We're here to serve our customer. ZenPayroll's customer and community are very connected. We moved the company to San Francisco specifically so we can be around our customers more easily and be in an area where you have so many small business owners. I think that's something the tech sector will be more focused on moving forward: applying that mindset of how we approach customers to every stakeholder.