职场终极有害词汇
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紧随欺骗、偷盗、水淹和火灾之后，职场最有害的词语是哪个？“试试吧”。简短的一个词听起来还不错，但潜藏着巨大的威胁。 为什么是“试试”？ 不管是在招聘面试中、简历上，还是在办公室里，“试试”显露的是缺乏信念、激情、承诺和信心——这些都是求职者需要展现的品质，特别是考虑到当前的就业市场属于供大于需。Grammarly语境词典给出的“试试”同义词多达66个，但没有一个像“做事”、“相信”、“行动”、“处理”、“实现”或“成功”听起来那么令人信服。“试试”或许能让你达成目标的10%，甚至一半，但企业需要的是很强的解决问题能力和坚持不懈的劲头。 当我听到“我会试一试”时，我总是心里有点打鼓，因为这说明可能不成功。“我会做好的”听起来则让人很有信心。 在简历上，“试试”说明这项任务或责任可能没有完成，至少也是含含糊糊；这是少数几个能让你的简历直接被扔进废纸篓的用词之一，甚至可能比一些臭名昭著的词语更糟。另一方面，有事实和例子支撑的行为动词可以让一份简历以及个人突出。 与此类似，在面试中，候选人需要尽可能表述清晰准确，“试试”会给人一种不确定的感觉。招聘经理要找的是眼神和语调都充满自信的候选人。用词影响重大。 如果你联系一家公司，要求就某个问题采取行动，结果听到的回答是“我试试”，并不会让你安心多少；事实上，这可能还会让你更担心了。类似地，当我听到员工们说他们会“试着在最后期限前完成”、“试试达成交易”或者“试试处理一个客户问题”时，我的下一个问题就是，我们需要采取什么行动来确保达成目标。如果被要求完成一项你感觉不太可能完成的任务时，不妨建议一个更加可行的目标。经理们喜欢解决问题的人，总能带来解决方案，而不是带来问题。 除了“试试”，员工或求职者在职场还须谨慎使用一些表达否定、不确定或可能引起争议的“危险词”：改日，如果，从不，或许，曾经，不能。过多的使用同义词或俚语也会降低你求职成功（或保住职位）的概率。 说到底，用词选择在口头和书面交流中都非常重要。求职信和简历是你给潜在雇主留下的第一印象。后续的电话和现场面试都可以强化或削弱这一印象。日常商业互动中的行为方式，包括如何写电邮、开会、写报告到与客户互动，将决定你在职场中的形象。如果你使用的词汇有力，达到预期，你的形象就会不断强化，潜力提升，给自己的职业一个美好的未来。 因此，别再试试了；不要怀疑，充满信念；不要彷徨，行动起来。（财富中文网） |
After fraud, theft, flood, and fire, the most dangerous word to use in the workplace today is short, sweet, and fraught with peril: try. Why try? Whether in a job interview, on a resume, or in the office, try simply shows a lack of belief, passion, commitment, and confidence -- all the qualities you need to succeed in today's tight job market. Grammarly's contextual thesaurus has a whopping 66 different synonyms for try, yet none of them are as convincing as words like do, believe, act, tackle, accomplish, or succeed. While try might get you 10%, or even halfway there, employers are looking for strong problem solving skills and unwavering dedication. I cringe when I hear, "I'll give it a try," because the phrase suggests failure. "I'll do it" inspires confidence every time. On a resume, try indicates a task or responsibility that is either incomplete or vague; it is one of the few three-letter words that can get your resume moved to the rejection pile. It may be even worse than all of those famous four-letter words. On the other hand, action verbs backed up by facts and examples can make a resume -- and an individual -- stand out. Likewise, in an interview, when candidates are required to be sharp and precise, try comes across as uncertain at best. Hiring managers are looking for someone with a spark in his or her eyes and confidence in his or her voice. The words you use matter, a lot. If you contact a company and request action on an issue, hearing "I'll try" isn't going to alleviate your frustration; as a matter of fact, it's more likely to exacerbate the problem. Likewise, when I hear employees say they will "try to meet a deadline," "try to close a deal," or "try to handle a customer issue," my next question is what we need to do to ensure their success. When asked to complete a task that you do not feel is realistic, it's better to suggest a more feasible goal. Managers appreciate problem solvers and employees who come to the table with solutions rather than problems. While try is the most dangerous word that an employee or jobseeker can use in the workplace, there are certainly other "danger words" that also indicate negativity, uncertainty, or controversy at work: someday, if, never, maybe, used to, can't, and excessive acronyms or slang can also doom your chances of getting (or keeping) a job. Ultimately, words carry plenty of power in both verbal and written communication. Your cover letter and resume account for your first impression to a potential employer. Successive phone and in-person interviews can enhance or detract from that impression, and the way you carry yourself in day-to-day business interactions -- from emails to meetings to reports to customer interactions -- will determine your reputation in the workplace. When you use words with power and impact, and deliver on expectations, you are sharpening your image, bolstering your potential, and giving your career a chance to shine. So don't try, do; don't doubt, believe; and don't wonder, act. |
