职场4大致命“黑洞”

    粗心大意

    与技术有关的工作失误恐怕能写成一本厚书。比如最常见的是，在电子邮件中滥用“回复全部”，或者把电子邮件错发给了不相关的人，因为邮件程序自动填充了一个错误的地址。

    召开电话会议的时候，不要指望静音键能够掩盖你在做其他事情的事实，也不能掩盖你的冷嘲热讽。就像政客们会假设麦克风始终处在开启状态一样，你也应该提醒自己，任何电话通话都是双向的，尽量避免低声发牢骚。

    如果一小组参会人员计划在电话会议结束之后继续交流，一定要断开连接，然后重新发起一次通话，以免无意当中被其他人偷听。首先，要确保自己清楚参与讨论的都有谁。硅谷猎头、《职场登顶战略》（Getting to the Top: Strategies for Career Success）一书的作者凯瑟琳•乌尔里克说：“如果是在参加虚拟电话会议，目的是汇报一个大型项目的情况和明确接下来需要改进的地方，在不知道与会人员都有谁的情况下，不要指责某个人的糟糕表现。”

    最好不要事事依靠电子邮件：要愿意拿起电话，或者亲自拜访，这样才能建立起更稳固的关系。

    一定要理解同事和客户如何看待你对科技的使用。高管培训公司Next Step Partners的培训师迈克尔•梅尔彻认为：“比如说，你正在与某人见面。这时，你的电话响了，你看了一眼。凡是30岁以上的人对此肯定会出现非常显著的负面反应。而且对方会根据自己的标准对你进行评判。而当今的天下依然是“老家伙们”主导的世界，所以一个小动作都会成为你自己的绊脚石。”  

    Tech disasters

    An entire book could be written about the work blunders related to technology. There's the infamous abuse of "reply all" on email, or sending email to the wrong person because your mail program automatically filled in a mistaken address.

    When it comes to conference calls, don't rely on the mute button to cover your multitasking or snide comments. Just as politicians assume that any microphone is live, you should assume that any telephone call is two-way, and resist under-your-breath muttering.

    If a smaller group of participants plans to continue speaking after a big conference call ends, make a point of disconnecting and initiating a new call so there are no inadvertent eavesdroppers. For that matter, be sure you know who is listening in the first place. "If you are in a virtual conference call debriefing a large project and pointing out what needs to be done better next time, watch to not point out individual poor performance if you don't know who is in the room," advises Kathryn Ullrich, a Silicon Valley-based recruiter and author of Getting to the Top: Strategies for Career Success.

    It's best not to hide behind email: Be willing to pick up a phone or meet in person so you can build stronger relationships.

    Make sure you understand how colleagues and clients perceive your use of technology. "Say you're having a meeting with somebody and your phone goes off and you look at it. Anybody over 30 would have a dramatic negative response to that," says Michael Melcher, an executive coach with the firm Next Step Partners. "You're going to be judged by that other person's standards. Since older people still rule, you're going to be hampered by that."