困境时激励员工五大法宝

    5. 信任与默契。无论经济形势是好是坏，超过80%的离职者都称自己辞职的主要原因是“讨厌老板”！我们曾在这个博客中论述过，在你所有的工作关系中建立信任是何等重要，现在无论如何重复这一观点都不过分。如果你确实自问过“我怎么才能成为更好的管理者，并显示出我和大家打成一片呢？”，你就会找到答案。和员工多待些时间，办公室的门要常开，对大家表示关心。有兴趣了解他们的家庭、爱好和职业发展。帮他们成长，为他们指路。少说多听。培训大家。别当“主子”，要做伙伴。以礼相待，尊重他人。诸如此类。当然这些都不是“立竿见影的特效药”——和大家建立默契是要花时间，花精力的。不过这种投资很值：因为当经济形势不佳时，员工如果信任并尊重老板，他们就更有可能不离职。

    这些办法有的当然要花钱。如果你不打算每年都提高“生活费”，至少要拨出每年涨幅的25%，把这些钱用在实实在在的地方，让大家感到公司很在意自己的员工。这个观点你同意吗？如果你够坦诚，就会同意，做这些小事情肯定不会让你的公司超支。

    结语。在经济衰退或下滑时，只有依靠强有力的领导力才能让你挽留住顶尖人才。是的，这正是“柔能克刚”，能救你于水火的技巧。确实有些人会因为多点薪水就另谋高就。但如果他们发现新环境过于严苛或有害无益，那份略高的薪水很快就会黯然失色。一个人要想有长远发展，就离不开别人的认可，稳定的前途，丰富的环境，友爱、成长和乐趣。作为一个领导者，你要怎么做才能确保大家的这些需求获得满足？如果你认为大家工作就是为了钱，那就得三思了。作为领导者，你必须值得员工信任和尊重，你还要让大家真切地感觉到，你是把大家当成自己人来关心的，而不只是因为大家执行了“任务”。（财富中文网）

    译者：清远

    审校：任文科

    5. Trust and Rapport.More than 80% of those who quit their jobs, in good times and bad, say that the main reason they are leaving is that they “hate their boss!” We have written before in this blog about the importance of building trust in all your work relationships and there is not enough space here to repeat all our advice in this area. And, if you will really ask yourself “how can I be a better leader and demonstrate my involvement with people?” you will find the answers. Spend time with people. Keep your door open. Show you care about them.Take an interest in their families, their hobbies, their development. Help them grow. Show them the way. Talk less, listen more. Coach them. Be a partner instead of a “lord.” Treat people with courtesy and respect. And so on. Of course this is not an “instant fix”—-it takes time and effort to build rapport with people. And it is worth the investment: because when times are tough people are far more likely to stay on the job if they trust and respect their boss.

    Some of these strategies of course require cash, they are not free. But if you are not going to give the annual “cost of living’ increase, you can at least allocate 25% of that amount and use the cash to demonstrate in concrete ways that the company appreciates its’ people. Do you agree? If you are honest you will agree that “something greater than zero” is possible to do within the budget.

    Final Words.In times of recession and economic downturn, it is only strong leadership that gives you a competitive advantage in retaining top talent. Yes, it is ‘the soft skills that cut diamonds’ that can save you. Sure, some people may leave for a few dollars more. But if they find that the new environment is harsh or toxic, the perceived value of a few extra dollars will soon fade. Human Beings need Acknowledgement, Certainty, Variety, Love, Growth, and Fun in order to thrive. What are you doing, as a leader, to ensure these human needs are being met? If you think that people work only for money, you should think again. Your role as a leader is to be someone worthy of employee’s trust and respect, showing tangibly that you care about them as people…not merely because they perform ‘tasks.’