如果人工智能不会掌控世界,而是会接管你的会议,你觉得怎么样?当然,这听起来没有科幻小说那么令人激动,但它却能让你不必尬聊周末和假期。换言之,它能节省时间。
谷歌(Google)希望能通过其新Duet A.I.工具或“协作工具”,包括Docs、Gmail和Sheets的撰写与组织功能,提高用户的工作效率。其新工具可以自动总结Google Meet电话会议的内容,或者生成会议记录。谷歌希望通过测试新工具进一步增强其服务。
Duet A.I.每月的费用为30美元。但总结和生成会议记录的工具可在Workplace Labs中免费使用。用户可在Workplace Labs试用尚未全面发布的功能。
在周二的一篇博客中,谷歌解释称,新会议工具旨在完善电话会议的体验,通过会议摘要使“迟到者能够跟上会议进度”,或者帮助无法参加会议的人们。公司计划明年增加“替我参会”功能,理论上员工可以选择由Duet A.I.代替他们参加会议,“发送信息并保证获得会议摘要”。
关于由人工智能工具代替你参加商务会议存在的隐私问题,谷歌表示“用户可以放心,因为你与Duet A.I.的互动内容属于你的隐私”。谷歌表示,将遵守其负责任创新的人工智能开发原则。谷歌表示,未经用户许可,该产品在用户使用过程中收集的数据不会被反馈到人工智能中进行训练。
当然,人工智能出问题的情况由来已久。虽然人工智能技术不断改进,但众所周知,该技术有时候无法生成恰当的文字,尤其是在讲话人有口音的时候。无论如何,谷歌计划将其转换的文字将支持18种语言,并且可自动检测讲话人使用的语言。
虽然让机器人代替你参加电话会议似乎怠慢了同事,但它的出发点是为了帮助提高工作效率。人工智能将接管许多繁琐的行政管理事务,从而让员工专注于更高水平的任务,而代替人类开会只是这场大规模运动的一部分。
谷歌并非第一家尝试由人工智能接管部分电话会议相关工作的公司。3月,微软(Microsoft)发布了人工智能助手CoPilot的测试版,其功能包括会议和电子邮件总结。
在疫情期间流行起来的远程办公和混合办公,让人们重新关注工作效率问题,并重新思考会议的有用性。据《华尔街日报》报道,微软今年早些时候的一项研究发现,其产品的许多活跃用户每周要花相当于两天的时间开会和写邮件。这相当于公司为工作投入的大量资金,并没有转换成收入。2022年,自动会议记录服务Otter.ai和北卡罗来纳大学(University of North Carolina)从事组织学研究的教授史蒂芬·罗格尔伯格博士的一项调查发现,公司每召开一次员工认为毫无必要的员工会议,就要浪费25,000美元。Shopify认同这种观点,它新推出的“会议成本计算器”会统计所有会议的成本(例如,一家公司3名员工召开30分钟的会议成本为700至1,600美元)。该公司因为最近取消了内部例会而闻名。
通过强调生产率,提高工作效率可以节约支出。麦格里股票研究公司(Macquarie Equity Research)的报告显示,如果10%的微软用户使用最近发布的CoPilot工具,微软在第一年可额外获得140亿美元收入。
最后,谷歌并未声称其新产品会让所有人都不参加会议,而是由人工智能代为参加。谷歌称,人依旧要扮演重要的角色。据福布斯报道,Google Workplace产品副总裁克里斯蒂娜·贝尔在一次会议上表示:“我们依旧要依赖人类,而且我们认为这项技术只是帮助人们加强协作的辅助性技术。因此,如果会议上出现了8个机器人,开会就变成了只是为了记笔记,没有太大意义。”(财富中文网)
翻译:刘进龙
审校:汪皓
如果人工智能不会掌控世界,而是会接管你的会议,你觉得怎么样?当然,这听起来没有科幻小说那么令人激动,但它却能让你不必尬聊周末和假期。换言之,它能节省时间。
谷歌(Google)希望能通过其新Duet A.I.工具或“协作工具”,包括Docs、Gmail和Sheets的撰写与组织功能,提高用户的工作效率。其新工具可以自动总结Google Meet电话会议的内容,或者生成会议记录。谷歌希望通过测试新工具进一步增强其服务。
Duet A.I.每月的费用为30美元。但总结和生成会议记录的工具可在Workplace Labs中免费使用。用户可在Workplace Labs试用尚未全面发布的功能。
在周二的一篇博客中,谷歌解释称,新会议工具旨在完善电话会议的体验,通过会议摘要使“迟到者能够跟上会议进度”,或者帮助无法参加会议的人们。公司计划明年增加“替我参会”功能,理论上员工可以选择由Duet A.I.代替他们参加会议,“发送信息并保证获得会议摘要”。
关于由人工智能工具代替你参加商务会议存在的隐私问题,谷歌表示“用户可以放心,因为你与Duet A.I.的互动内容属于你的隐私”。谷歌表示,将遵守其负责任创新的人工智能开发原则。谷歌表示,未经用户许可,该产品在用户使用过程中收集的数据不会被反馈到人工智能中进行训练。
当然,人工智能出问题的情况由来已久。虽然人工智能技术不断改进,但众所周知,该技术有时候无法生成恰当的文字,尤其是在讲话人有口音的时候。无论如何,谷歌计划将其转换的文字将支持18种语言,并且可自动检测讲话人使用的语言。
虽然让机器人代替你参加电话会议似乎怠慢了同事,但它的出发点是为了帮助提高工作效率。人工智能将接管许多繁琐的行政管理事务,从而让员工专注于更高水平的任务,而代替人类开会只是这场大规模运动的一部分。
谷歌并非第一家尝试由人工智能接管部分电话会议相关工作的公司。3月,微软(Microsoft)发布了人工智能助手CoPilot的测试版,其功能包括会议和电子邮件总结。
在疫情期间流行起来的远程办公和混合办公,让人们重新关注工作效率问题,并重新思考会议的有用性。据《华尔街日报》报道,微软今年早些时候的一项研究发现,其产品的许多活跃用户每周要花相当于两天的时间开会和写邮件。这相当于公司为工作投入的大量资金,并没有转换成收入。2022年,自动会议记录服务Otter.ai和北卡罗来纳大学(University of North Carolina)从事组织学研究的教授史蒂芬·罗格尔伯格博士的一项调查发现,公司每召开一次员工认为毫无必要的员工会议,就要浪费25,000美元。Shopify认同这种观点,它新推出的“会议成本计算器”会统计所有会议的成本(例如,一家公司3名员工召开30分钟的会议成本为700至1,600美元)。该公司因为最近取消了内部例会而闻名。
通过强调生产率,提高工作效率可以节约支出。麦格里股票研究公司(Macquarie Equity Research)的报告显示,如果10%的微软用户使用最近发布的CoPilot工具,微软在第一年可额外获得140亿美元收入。
最后,谷歌并未声称其新产品会让所有人都不参加会议,而是由人工智能代为参加。谷歌称,人依旧要扮演重要的角色。据福布斯报道,Google Workplace产品副总裁克里斯蒂娜·贝尔在一次会议上表示:“我们依旧要依赖人类,而且我们认为这项技术只是帮助人们加强协作的辅助性技术。因此,如果会议上出现了8个机器人,开会就变成了只是为了记笔记,没有太大意义。”(财富中文网)
翻译:刘进龙
审校:汪皓
What if instead of taking over the world, artificial intelligence could take over your meetings? Sure, it’s less exciting as a sci-fi storyline, but it could save you from having to force small talk about your weekends and vacations. In other words, it’s a time saver.
Google wants to streamline productivity for users of its new Duet A.I. tool, or “collaborator,” that includes features for writing and organizing in Docs, Gmail, and Sheets. It’s hoping to enhance the service by testing new tools that can automatically summarize what happened on a Google Meet conference call or create a transcript of what was said.
Duet A.I. costs $30 monthly. But the tool for summarizing and transcribing meetings is available for free in Workplace Labs, where users can try features that aren’t yet ready for a full-scale release.
In a blog post on Tuesday, Google explained that the new meeting tools are intended to enhance the experience of conference calls by getting “latecomers up to speed” with a recap of the meeting, or simply help those who can’t make the meeting at all. Next year, the company plans to add an “attend for me” feature, that lets employees, in theory, get Duet A.I. to go in their stead, “delivering your message and ensuring you get the recap.”
Addressing privacy concerns about letting an A.I. tool sit in on your business meeting, Google said “you can rest assured that your interactions with Duet A.I. are private to you,” saying it will adhere to its A.I. principles of responsible innovation. Any data collected from the product’s use will not be fed into A.I. for training without permission, the company said.
Of course, A.I has a long history of hiccups. While technology has improved over time, the technology has a reputation for sometimes failing to generate proper captions, especially when accents are involved. In any case, Google is looking to make their translated captions available for 18 languages and automatically be able to detect what language is being spoken.
While it might seem like having a bot sit through a call is a snub to colleagues, the idea is that it helps with productivity. It’s part of a larger movement to get A.I. to take over many administrative chores, letting employees focus on higher-level tasks.
Google isn’t the first to try to get A.I. take over some of the work related to conference calls. In March, Microsoft unveiled a test version of an A.I. assistant called CoPilot that can summarize meetings and emails.
During the pandemic, the rise of remote and hybrid work kicked off a renewed focus on productivity and a reexamination of the usefulness of meetings. A study by Microsoft earlier this year found that many active users of its products spend the equivalent of two days a week in meetings and emailing, according to the Wall Street Journal. That translates into a lot of money spent by businesses for work that doesn’t necessarily translate into a lot of revenue. A survey in 2022 from automated transcription service Otter.ai and Dr. Steven Rogelberg, a University of North Carolina professor specializing in organizational science, found that companies wasted $25,000 per worker meetings employees felt were unneeded. And Shopify, which made a name for itself recently by canceling internal recurring meetings company, echoed this sentiment, with a new “Meeting Cost Calculator” that adds up the cost of any meeting (a 30-minute meeting between three workers can cost a company $700 to $1,600, for example).
With all this emphasis on productivity, there’s money to be saved by promoting efficiency. If only 10% of Microsoft users try the recently released CoPilot tool, Microsoft could make an additional $14 billion in revenue during the first year of its implementation, according to a report from Macquarie Equity Research.
In the end, Google doesn’t claim its new product will lead to everyone skipping meetings and sending the A.I. in their place. People will still have an important role, it said. “We’re still relying on humans, and we see this as really an assistive technology to help people collaborate,” Kristina Behr, vice president of product at Google Workplace, said at a conference, according to Forbes. “So, if eight bots show up to a meeting, it’s just going to be note-taking on not a lot,” she added.