在埃隆·马斯克掌舵推特(Twitter)六个月后,这家社交媒体公司的价值损失超过200亿美元,一些人称任命琳达·亚卡里诺是这位亿万富翁力挽狂澜的最后希望。
一位与亚卡里诺共事多年的媒体业内人士对《财富》杂志表示:“如果我是推特的股东,昨天本来打算卖出自己的股票,但今天我就会保留股票,因为琳达入主推特。”
但亚卡里诺能否扭转公司的命运,取决于她能否控制不守规矩的老板。情况将如何发展,引发人们狂热猜测:这是“玻璃悬崖”吗?(女性被任命领导层职位往往是在公司处在岌岌可危的状况下,在这样的情况下,女性领导人可能会陷入竹篮打水一场空的困境。)马斯克是在寻找一个负责任的、母性的角色来衬托他的顽皮,就像《继承之战》(Succession)里的格里·凯尔曼那样的角色吗?还是马斯克终于找来了一位有骨气的领导者,敢于阻止他任意妄为?
在亚卡里诺担任美国全国广播公司(NBC)的广告主管的十几年中,以及在特纳广播公司(Turner Broadcasting System)工作的近20年里,那些曾经接触过她的人说,她本身就足够强大,能够与马斯克相抗衡。亚卡里诺不是一位典型的高管,她的背景和毅力可能会为一个希望极其渺茫的东山再起故事创造条件。亚卡里诺于5月13日在推特上谈及马斯克时称:“一直以来,你创造更光明的未来的愿景激励着我。”这是她首次公开承认接受首席执行官一职。“我很高兴能助力推特平台实现转型,共同实现愿景!”
《财富》杂志采访了7位曾经与亚卡里诺密切合作过的人士,以了解这位马斯克寄予厚望的女性(马斯克指望亚卡里诺将越来越多逃离这个“有毒”社交媒体平台的广告商吸引回来)。
在男性主导的行业中,她是一位无所畏惧的领导者,带领团队完成高强度的SoulCycle单车训练课程
在这个人人都个性鲜明的行业里,亚卡里诺因为其胆识过人而脱颖而出。在从事媒体和广告业的三十年间,来自纽约长岛的亚卡里诺与雄心勃勃的内部对手较量,处理与客户(要求苛刻)的关系,并充当先锋,引领在广告测量方面的高风险行业斗争。
MediaLink的首席执行官迈克尔·卡桑是亚卡里诺二十多年的朋友和同事,他说:“她是我见过的最擅于处理与客户和代理商关系的人。”他补充道:“她很早就拥抱技术,并真正理解跨平台机会。”他强调,在亚卡里诺从电视媒体向社交媒体的过渡中,这可能是一项重要技能。
亚卡里诺以衣着时髦而闻名——她经常戴着厚框眼镜,脚踩时尚高跟鞋,搭配色彩鲜艳的权力套装(乔治·阿玛尼设计的强调宽肩的套装西装),再加上她举止自信,在人群中很显眼。据一位消息人士透露,这一点尤其重要,因为亚卡里诺身边的工作人员经常模仿她的时尚风格和举止。在亚卡里诺带领并邀请受青睐的员工参加的高强度SoulCycle单车训练课程里,亚卡里诺加深了团队内部的纽带关系。忠诚的员工通常会得到晋升的奖励(有些被提拔的人不胜其任,一位消息人士对此嗤之以鼻)。事实上,已经有传言说亚卡里诺正打算从美国全国广播公司挖走员工。据彭博社(Bloomberg)报道,美国全国广播环球公司(NBCUniversal)的广告主管和亚卡里诺的副手克里尚·巴蒂亚可能会跟随她的老板到推特。
有消息称,亚卡里诺是一位“强硬的”、来自“长岛的传统意大利女性”,既可以激励员工,也能够让员工感到恐惧。她有一位同卵双胞胎,是一名护士。
在男性主导的广告行业中,她无所畏惧的态度无疑是她最大的优势之一,也可能是她与马斯克职业关系的重要组成部分。一位消息人士在描述她在美国全国广播公司的崛起时说,她有能力打持久战:“她一开始就知道自己将掌管整个公司,但她从有线电视起家,后来接管了广播电视台。”两位消息人士还告诉《财富》杂志,她是一位精明的谈判者,这将有助于她与马斯克签订一份明智的雇佣合同。
“她与厌女症作斗争,并且可以勇敢面对很多男性。”消息人士回忆起她在与亚卡里诺合作期间的经历。“她跟娴静温柔沾不上边。”
她的价值观也是有据可查的。她是虔诚的天主教徒和坚定的共和党人士。一位消息人士对《财富》杂志表示,当美国前总统唐纳德·特朗普当选总统时,亚卡里诺出席了他的就职典礼。据《广告周刊》(Adweek)报道,2018年,亚卡里诺被美国前总统唐纳德·特朗普任命为总统运动健身与营养委员会(Council on Sport, Fitness and Nutrition)成员,与她共事的还有新英格兰爱国者队(New England Patriots)的主教练比尔·贝利奇克和《绿巨人》(Incredible Hulk)的明星卢·费里尼奥等知名人士。一位消息人士称,她加入“只是为了接近特朗普”。
一些人猜测,马斯克选择亚卡里诺是因为他们的政治价值观一致。然而,据营销咨询公司AJL Advisory的首席执行官、亚卡里诺合作时间长达35年的客户卢·帕斯卡利斯表示,亚卡里诺总是对自己的政治观点“保持私密性”。帕斯卡利斯认为,这样的理性能够为马斯克的倾向提供必要的制衡:“她可能会抑制马斯克对极端评论的热情,但也会带来更多平衡。”
你如何解决像埃隆这样的问题?
亚卡里诺与马斯克的关系似乎是最近才发展起来的,许多观察人士指出,今年4月,在迈阿密的一次会议上,她在台上对马斯克进行了采访,这是一个关键时刻。
在这场题为“推特2.0:从对话到合作”(Twitter 2.0: From Conversations to Partnerships)的演讲里,两人讨论了一系列话题,例如马斯克有争议的推文和他的“言论自由”理念。亚卡里诺提出了一些尖锐的问题,尽管马斯克经常用“言论自由不是影响范围自由”这样的陈词滥调来回答,但亚卡里诺还是不断地向他施压。
多位消息人士告诉《财富》杂志,许多业内人士认为这是她应聘首席执行官的面试。“在那场采访里双方产生了化学反应。”帕斯卡利斯说。
这两位有影响力的高管在台上的互动,暗示了亚卡里诺将如何在推特控制马斯克——这不仅对她扭转推特如今的局面至关重要,而且对确保她自己的声誉不会在这个过程中受到损害也至关重要。
“你说过你可能不应该在凌晨3点以后发推特。”亚卡里诺说,暗指马斯克在半夜发推特,而且经常是不明智的。“你能不能承诺得更具体一点,不在凌晨3点以后发推特?”她逼问道。虽然马斯克没有承诺遵守这一命令,但他似乎对这些指责很坦然,没有流露出蔑视或发表讽刺性言论(这在近期的其他采访中有时会出现)。
在谈话结束后不久,美国全国广播环球公司和推特宣布了一项关于奥运会广告合作关系的重大更新,有关她是否在争取首席执行官一职的猜测迅速升温。最终,资深科技记者卡拉·斯威舍在推特上爆出了这一消息,称其为有根据的猜测,马斯克第二天证实了这一消息。
尽管推特面临挑战,但多位消息人士对《财富》杂志表示,亚卡里诺是这一职位的合适人选。广告商完全被马斯克的滑稽行为吓坏了,比如为2021年冲进美国国会大厦的“QAnon萨满”(QAnon Shaman,本名雅各布·钱斯利,QAnon是极右翼阴谋论组织,该组织力挺特朗普)辩护。亚卡里诺可能是少数几个有能力力挽狂澜的人之一。帕斯卡利斯估计,从她上任之日起,亚卡里诺需要“大约六个月”的时间来说服广告商考虑将推特纳入他们2024年的计划。
“琳达可能是广告业营收方面最受推崇的人。”他说。
不过,亚卡里诺不仅要说服广告商回到推特,而且她还必须在马斯克在后台修修补补的情况下做到这一点。马斯克表示,他将成为推特的首席技术官和执行主席,推动实现他的“愿景”,将推特转变为一个他称之为X的多用途应用程序,而亚卡里诺则负责保持火车安全运行。
但作为世界第二大富豪的马斯克是出了名的冲动。在2022年达成收购推特的交易后不久,他曾经试图退出,现在他承认自己为该公司支付了过高的溢价。他的推文内容无所不有,从恶搞美国公共广播公司(PBS)和美国国家公共广播电台(NPR),到一张他床头柜的照片,照片上有两支枪和恰好四罐健怡可乐。这些推文经常引发公关危机,甚至引发美国证券交易委员会(SEC)等监管机构的关注。
从美国全国广播公司的浮华到“下流的争吵内容”
亚卡里诺将陷入推特的混乱局面。自从马斯克在2022年11月以440亿美元收购该公司以来,超过75%的员工被解雇或辞职,而且马斯克自己也承认,该公司的市值已经缩水了一半。
推特旧金山总部的工程师们衣冠不整,办公室里支起了小床,偶尔还会出现卫生纸短缺的情况,这与曼哈顿华丽的媒体大厅相比,简直是天壤之别。亚卡里诺的Instagram上有很多与名人的自拍照,例如金·卡戴珊和科勒·卡戴珊、安迪·科恩、拉米·马雷克、范·迪塞尔、《周六夜现场》(SNL)的几位演员等等。一位接近亚卡里诺的消息人士告诉《财富》杂志:“她喜欢所有舞台。因此,这对她来说是一个巨大的胜利。还有他(马斯克)。但这不是美国全国广播公司。”
“这是下流的争吵内容。而不是黄金时段播报的正派内容。”同一消息人士补充道。“所以她如何适应这种氛围将会很有趣。”
尽管亚卡里诺是共和党的忠实支持者,但马斯克的一些狂热粉丝已经声称她是“觉醒思想病毒(woke mind virus)的超级传播者”。据《华盛顿邮报》(Washington Post)报道,亚卡里诺担任世界经济论坛(World Economic Forum)的未来工作特别工作组主席,该工作组由有影响力的政治人物和全球商业领袖组成,马斯克曾经公开批评该工作组(称其“无聊”)。此外,作为广告委员会(Ad Council)的主席,亚卡里诺于2021年与美国总统乔·拜登的政府合作,发起了一场以教皇方济各(Pope Francis)为主角的冠状病毒疫苗宣传活动。
最支持亚卡里诺的人可能是电动汽车公司特斯拉(Tesla)的股东,马斯克也是该公司的首席执行官(他还领导着太空探索公司SpaceX、脑计算公司Neuralink和隧道公司The Boring Company)。
马斯克找到了接替他担任推特首席执行官的人选,这一消息传出后,特斯拉的股价上涨了2.1%。韦德布什(Wedbush)的分析师丹·艾夫斯在5月12日给特斯拉投资者的一份说明里称赞了这一举动,称这是“推特噩梦”的结束。
当谈到这一切对推特的影响时,帕斯卡利斯表示,迪士尼(Disney)或美国全国广播公司将是收购推特的主要候选人,但可能会以接近80亿美元的价格收购。如果马斯克希望看到这笔投资的回报,帕斯卡利斯说,他选择亚卡里诺来掌舵就是明智的。现在,马斯克的工作是让路,让她为公司实现盈利。马斯克能否实现这一目标还有待观察。
“我还认为,他意识到自己在管理推特方面一败涂地。事实上,他做出的每一个决定都影响了广告商对该平台的信任,而广告商占该公司收入的95%。”帕斯卡利斯表示。
“琳达是埃隆剩下的最后一张王牌。”帕斯卡利斯说。“因为如果她不能解决平台的广告收入问题,那么他就永远没有希望了。”(财富中文网)
译者:中慧言-王芳
在埃隆·马斯克掌舵推特(Twitter)六个月后,这家社交媒体公司的价值损失超过200亿美元,一些人称任命琳达·亚卡里诺是这位亿万富翁力挽狂澜的最后希望。
一位与亚卡里诺共事多年的媒体业内人士对《财富》杂志表示:“如果我是推特的股东,昨天本来打算卖出自己的股票,但今天我就会保留股票,因为琳达入主推特。”
但亚卡里诺能否扭转公司的命运,取决于她能否控制不守规矩的老板。情况将如何发展,引发人们狂热猜测:这是“玻璃悬崖”吗?(女性被任命领导层职位往往是在公司处在岌岌可危的状况下,在这样的情况下,女性领导人可能会陷入竹篮打水一场空的困境。)马斯克是在寻找一个负责任的、母性的角色来衬托他的顽皮,就像《继承之战》(Succession)里的格里·凯尔曼那样的角色吗?还是马斯克终于找来了一位有骨气的领导者,敢于阻止他任意妄为?
在亚卡里诺担任美国全国广播公司(NBC)的广告主管的十几年中,以及在特纳广播公司(Turner Broadcasting System)工作的近20年里,那些曾经接触过她的人说,她本身就足够强大,能够与马斯克相抗衡。亚卡里诺不是一位典型的高管,她的背景和毅力可能会为一个希望极其渺茫的东山再起故事创造条件。亚卡里诺于5月13日在推特上谈及马斯克时称:“一直以来,你创造更光明的未来的愿景激励着我。”这是她首次公开承认接受首席执行官一职。“我很高兴能助力推特平台实现转型,共同实现愿景!”
《财富》杂志采访了7位曾经与亚卡里诺密切合作过的人士,以了解这位马斯克寄予厚望的女性(马斯克指望亚卡里诺将越来越多逃离这个“有毒”社交媒体平台的广告商吸引回来)。
在男性主导的行业中,她是一位无所畏惧的领导者,带领团队完成高强度的SoulCycle单车训练课程
在这个人人都个性鲜明的行业里,亚卡里诺因为其胆识过人而脱颖而出。在从事媒体和广告业的三十年间,来自纽约长岛的亚卡里诺与雄心勃勃的内部对手较量,处理与客户(要求苛刻)的关系,并充当先锋,引领在广告测量方面的高风险行业斗争。
MediaLink的首席执行官迈克尔·卡桑是亚卡里诺二十多年的朋友和同事,他说:“她是我见过的最擅于处理与客户和代理商关系的人。”他补充道:“她很早就拥抱技术,并真正理解跨平台机会。”他强调,在亚卡里诺从电视媒体向社交媒体的过渡中,这可能是一项重要技能。
亚卡里诺以衣着时髦而闻名——她经常戴着厚框眼镜,脚踩时尚高跟鞋,搭配色彩鲜艳的权力套装(乔治·阿玛尼设计的强调宽肩的套装西装),再加上她举止自信,在人群中很显眼。据一位消息人士透露,这一点尤其重要,因为亚卡里诺身边的工作人员经常模仿她的时尚风格和举止。在亚卡里诺带领并邀请受青睐的员工参加的高强度SoulCycle单车训练课程里,亚卡里诺加深了团队内部的纽带关系。忠诚的员工通常会得到晋升的奖励(有些被提拔的人不胜其任,一位消息人士对此嗤之以鼻)。事实上,已经有传言说亚卡里诺正打算从美国全国广播公司挖走员工。据彭博社(Bloomberg)报道,美国全国广播环球公司(NBCUniversal)的广告主管和亚卡里诺的副手克里尚·巴蒂亚可能会跟随她的老板到推特。
有消息称,亚卡里诺是一位“强硬的”、来自“长岛的传统意大利女性”,既可以激励员工,也能够让员工感到恐惧。她有一位同卵双胞胎,是一名护士。
在男性主导的广告行业中,她无所畏惧的态度无疑是她最大的优势之一,也可能是她与马斯克职业关系的重要组成部分。一位消息人士在描述她在美国全国广播公司的崛起时说,她有能力打持久战:“她一开始就知道自己将掌管整个公司,但她从有线电视起家,后来接管了广播电视台。”两位消息人士还告诉《财富》杂志,她是一位精明的谈判者,这将有助于她与马斯克签订一份明智的雇佣合同。
“她与厌女症作斗争,并且可以勇敢面对很多男性。”消息人士回忆起她在与亚卡里诺合作期间的经历。“她跟娴静温柔沾不上边。”
她的价值观也是有据可查的。她是虔诚的天主教徒和坚定的共和党人士。一位消息人士对《财富》杂志表示,当美国前总统唐纳德·特朗普当选总统时,亚卡里诺出席了他的就职典礼。据《广告周刊》(Adweek)报道,2018年,亚卡里诺被美国前总统唐纳德·特朗普任命为总统运动健身与营养委员会(Council on Sport, Fitness and Nutrition)成员,与她共事的还有新英格兰爱国者队(New England Patriots)的主教练比尔·贝利奇克和《绿巨人》(Incredible Hulk)的明星卢·费里尼奥等知名人士。一位消息人士称,她加入“只是为了接近特朗普”。
一些人猜测,马斯克选择亚卡里诺是因为他们的政治价值观一致。然而,据营销咨询公司AJL Advisory的首席执行官、亚卡里诺合作时间长达35年的客户卢·帕斯卡利斯表示,亚卡里诺总是对自己的政治观点“保持私密性”。帕斯卡利斯认为,这样的理性能够为马斯克的倾向提供必要的制衡:“她可能会抑制马斯克对极端评论的热情,但也会带来更多平衡。”
你如何解决像埃隆这样的问题?
亚卡里诺与马斯克的关系似乎是最近才发展起来的,许多观察人士指出,今年4月,在迈阿密的一次会议上,她在台上对马斯克进行了采访,这是一个关键时刻。
在这场题为“推特2.0:从对话到合作”(Twitter 2.0: From Conversations to Partnerships)的演讲里,两人讨论了一系列话题,例如马斯克有争议的推文和他的“言论自由”理念。亚卡里诺提出了一些尖锐的问题,尽管马斯克经常用“言论自由不是影响范围自由”这样的陈词滥调来回答,但亚卡里诺还是不断地向他施压。
多位消息人士告诉《财富》杂志,许多业内人士认为这是她应聘首席执行官的面试。“在那场采访里双方产生了化学反应。”帕斯卡利斯说。
这两位有影响力的高管在台上的互动,暗示了亚卡里诺将如何在推特控制马斯克——这不仅对她扭转推特如今的局面至关重要,而且对确保她自己的声誉不会在这个过程中受到损害也至关重要。
“你说过你可能不应该在凌晨3点以后发推特。”亚卡里诺说,暗指马斯克在半夜发推特,而且经常是不明智的。“你能不能承诺得更具体一点,不在凌晨3点以后发推特?”她逼问道。虽然马斯克没有承诺遵守这一命令,但他似乎对这些指责很坦然,没有流露出蔑视或发表讽刺性言论(这在近期的其他采访中有时会出现)。
在谈话结束后不久,美国全国广播环球公司和推特宣布了一项关于奥运会广告合作关系的重大更新,有关她是否在争取首席执行官一职的猜测迅速升温。最终,资深科技记者卡拉·斯威舍在推特上爆出了这一消息,称其为有根据的猜测,马斯克第二天证实了这一消息。
尽管推特面临挑战,但多位消息人士对《财富》杂志表示,亚卡里诺是这一职位的合适人选。广告商完全被马斯克的滑稽行为吓坏了,比如为2021年冲进美国国会大厦的“QAnon萨满”(QAnon Shaman,本名雅各布·钱斯利,QAnon是极右翼阴谋论组织,该组织力挺特朗普)辩护。亚卡里诺可能是少数几个有能力力挽狂澜的人之一。帕斯卡利斯估计,从她上任之日起,亚卡里诺需要“大约六个月”的时间来说服广告商考虑将推特纳入他们2024年的计划。
“琳达可能是广告业营收方面最受推崇的人。”他说。
不过,亚卡里诺不仅要说服广告商回到推特,而且她还必须在马斯克在后台修修补补的情况下做到这一点。马斯克表示,他将成为推特的首席技术官和执行主席,推动实现他的“愿景”,将推特转变为一个他称之为X的多用途应用程序,而亚卡里诺则负责保持火车安全运行。
但作为世界第二大富豪的马斯克是出了名的冲动。在2022年达成收购推特的交易后不久,他曾经试图退出,现在他承认自己为该公司支付了过高的溢价。他的推文内容无所不有,从恶搞美国公共广播公司(PBS)和美国国家公共广播电台(NPR),到一张他床头柜的照片,照片上有两支枪和恰好四罐健怡可乐。这些推文经常引发公关危机,甚至引发美国证券交易委员会(SEC)等监管机构的关注。
从美国全国广播公司的浮华到“下流的争吵内容”
亚卡里诺将陷入推特的混乱局面。自从马斯克在2022年11月以440亿美元收购该公司以来,超过75%的员工被解雇或辞职,而且马斯克自己也承认,该公司的市值已经缩水了一半。
推特旧金山总部的工程师们衣冠不整,办公室里支起了小床,偶尔还会出现卫生纸短缺的情况,这与曼哈顿华丽的媒体大厅相比,简直是天壤之别。亚卡里诺的Instagram上有很多与名人的自拍照,例如金·卡戴珊和科勒·卡戴珊、安迪·科恩、拉米·马雷克、范·迪塞尔、《周六夜现场》(SNL)的几位演员等等。一位接近亚卡里诺的消息人士告诉《财富》杂志:“她喜欢所有舞台。因此,这对她来说是一个巨大的胜利。还有他(马斯克)。但这不是美国全国广播公司。”
“这是下流的争吵内容。而不是黄金时段播报的正派内容。”同一消息人士补充道。“所以她如何适应这种氛围将会很有趣。”
尽管亚卡里诺是共和党的忠实支持者,但马斯克的一些狂热粉丝已经声称她是“觉醒思想病毒(woke mind virus)的超级传播者”。据《华盛顿邮报》(Washington Post)报道,亚卡里诺担任世界经济论坛(World Economic Forum)的未来工作特别工作组主席,该工作组由有影响力的政治人物和全球商业领袖组成,马斯克曾经公开批评该工作组(称其“无聊”)。此外,作为广告委员会(Ad Council)的主席,亚卡里诺于2021年与美国总统乔·拜登的政府合作,发起了一场以教皇方济各(Pope Francis)为主角的冠状病毒疫苗宣传活动。
最支持亚卡里诺的人可能是电动汽车公司特斯拉(Tesla)的股东,马斯克也是该公司的首席执行官(他还领导着太空探索公司SpaceX、脑计算公司Neuralink和隧道公司The Boring Company)。
马斯克找到了接替他担任推特首席执行官的人选,这一消息传出后,特斯拉的股价上涨了2.1%。韦德布什(Wedbush)的分析师丹·艾夫斯在5月12日给特斯拉投资者的一份说明里称赞了这一举动,称这是“推特噩梦”的结束。
当谈到这一切对推特的影响时,帕斯卡利斯表示,迪士尼(Disney)或美国全国广播公司将是收购推特的主要候选人,但可能会以接近80亿美元的价格收购。如果马斯克希望看到这笔投资的回报,帕斯卡利斯说,他选择亚卡里诺来掌舵就是明智的。现在,马斯克的工作是让路,让她为公司实现盈利。马斯克能否实现这一目标还有待观察。
“我还认为,他意识到自己在管理推特方面一败涂地。事实上,他做出的每一个决定都影响了广告商对该平台的信任,而广告商占该公司收入的95%。”帕斯卡利斯表示。
“琳达是埃隆剩下的最后一张王牌。”帕斯卡利斯说。“因为如果她不能解决平台的广告收入问题,那么他就永远没有希望了。”(财富中文网)
译者:中慧言-王芳
Six months into the dumpster fire of Elon Musk’s ownership of Twitter, in which the social media company has lost more than $20 billion in value, some are hailing the appointment of new CEO Linda Yaccarino as the billionaire’s last best hope of salvaging this misadventure.
“If I were a stockholder in Twitter, and I were gonna sell my stock yesterday, I would keep it today based on the fact that Linda went there,” a media industry insider who has worked with Yaccarino for several years told Fortune.
But whether Yaccarino will manage to turn around the company’s fortunes depends on her ability to tame its unruly owner. How this will play out is the subject of fevered speculation: Is it a “glass cliff,” in which a woman leader is brought into a can’t-win predicament? Is Musk looking for a responsible, maternal figure to play the foil to his impishness, a la Gerri Kellman from Succession? Or has Musk finally brought in a leader with the spine to stand up to his whims?
Those who have encountered Yaccarino during her dozen years as an ad executive at NBC, and nearly 20 years at Turner Broadcasting System, say she’s a force to contend with in her own right. Yaccarino is not a typical executive, and her background and tenacity could set the stage for one of the unlikeliest of comeback stories. “I’ve long been inspired by your vision to create a brighter future,” Yaccarino tweeted about Musk on May 13, in her first public acknowledgment of accepting the CEO job. “I’m excited to help bring this vision to Twitter and transform this business together!”
Fortune spoke to seven people who have worked closely with Yaccarino in order to get to know the woman who Musk is counting upon to lure back the advertisers who have fled the increasingly toxic social media platform.
A fearless leader in a male dominated industry, who leads her team through intense SoulCycle sessions
In an industry full of strong personalities, Yaccarino stands out for her grit. During her three decades in the media and ad industry, Yaccarino, a native of Long Island, New York, has sparred with ambitious, internal rivals, managed relationships with demanding clients, and spearheaded high-stakes industry battles over ad measurements.
She “has driven some of the best relationships on the client side and the agency side of anybody I’ve ever seen,” said Michael Kassan, CEO of MediaLink, as well as a friend and colleague of Yaccarino for over two decades. “She embraced technology, really embraced the understanding of the cross platform opportunities early,” he added, highlighting what could be an important skill as Yaccarino makes the transition from television media to social media.
Known for being a sharp-dresser—she’s often seen in thick framed glasses, stylish heels, a colorful power suit to match—and for her confident demeanor, Yaccarino is easy to spot in a crowd. That’s especially the case because, according to one source, the staffers surrounding Yaccarino often adopt her fashion style and her mannerisms. The bonds within Team Yaccarino are reinforced during intense SoulCycle sessions that Yaccarino leads and to which favored employees are invited. Loyal staffers are often rewarded with promotions (not always merited, one source snickers), and indeed there are already rumblings that Yaccarino is looking to poach employees from NBC. According to Bloomberg, NBCUniversal ad executive and Yaccarino deputy Krishan Bhatia may follow his boss to Twitter.
Sources describe Yaccarino as a “tough,” traditional Italian, “Long Island lady” who can both inspire and terrify the people who work for her. She has an identical twin, who’s a nurse.
Her fearless attitude in the male-dominated ad business is undoubtedly one of her biggest strengths, and could be an important part of her professional relationship with Musk. She’s capable of playing the long game, said a source, describing her rise at NBC: “She came in knowing that she was going to run the whole thing, but she started with cable and she took over broadcast.” Two sources also told Fortune she’s a sharp negotiator, which will help her when it comes to crafting a smart employment contract with Musk.
“She stood up to a lot of misogyny. She stood up to a lot of men,“ the source recalled during her time working with Yaccarino. “There’s nothing demure about her.”
Her values are well documented, too. She’s a devoted Catholic and staunch Republican. When former president Donald Trump was elected to office, Yaccarino attended his inauguration, one source told Fortune. Then, in 2018, Trump appointed Yaccarino to serve a two-year term on the President’s Council on Sport, Fitness and Nutrition, alongside big names like New England Patriots head coach Bill Belichick and Incredible Hulk star Lou Ferrigno, Adweek reported. One source said she joined “just to get near Trump.”
Some have speculated that Musk chose Yaccarino because their political values aligned. Yet, according to Lou Paskalis, CEO of the marketing consultancy firm AJL Advisory, and a client of Yaccarino’s for 35 years, Yaccarino always kept her political views “fairly private.” That sensibility could provide the needed counterweight to Musk’s tendencies, Paskalis reckoned: ”She’ll probably be able to temper [Musk’s] enthusiasm for extreme commentary, but introduce more balance.”
How do you solve a problem like Elon?
Yaccarino’s relationship with Musk appears to be relatively recent, with many observers pointing to an on-stage interview she conducted with Musk in April at a Miami conference as a key moment.
During the talk, entitled “Twitter 2.0: From Conversations to Partnerships,” the pair discussed a litany of topics like Musk’s controversial tweets and his idea of “freedom of speech.” Yaccarino asked hard questions, and even though Musk often answered with platitudes like “freedom of speech is not freedom of reach,” Yaccarino kept pressing him.
Multiple sources told Fortune that many people in the industry saw this as her job interview for the CEO gig. “There was chemistry there,” said Paskalis.
The on-stage interaction between the two powerful executives offered hints at how Yaccarino might go about keeping Musk in check at Twitter—something that will be critical not only to her ability to turn Twitter around, but to ensuring that her own reputation doesn’t go up in flames in the process.
“You’ve said you probably shouldn’t tweet after 3 a.m.,” Yaccarino said, alluding to Musk’s middle-of-the-night, and often ill-advised, tweets. “Will you commit to being a little more specific and not tweet after 3 a.m.?,” she pressed him. While Musk didn’t promise to honor the edict, he appeared at ease with the chiding, without the defiance and sarcasm that has sometimes flared up in other recent interviews.
Soon after that conversation, NBCU and Twitter revealed a major renewal of their ad partnership surrounding the Olympics, and speculation quickly mounted about whether or not she was gunning for the chief executive role. Eventually, veteran tech journalist Kara Swisher broke the news styled as an educated guess on Twitter, and Musk confirmed it the next day.
Despite the challenges facing Twitter, multiple sources told Fortune that Yaccarino was made for this role. Advertisers are completely spooked by Musk’s antics, such as defending the “QAnon Shaman” who stormed the US Capitol in 2021, and she might be one of the few people who has what it takes to fix those burnt bridges. Paskalis estimated that it will take Yaccarino “about six months” from her start date to convince advertisers to consider Twitter for their 2024 plans.
“Linda is probably the most highly respected of all of the people on the revenue side of the advertising industry,” he said.
Still, Yaccarino will have to not only convince advertisers to come back to Twitter, but she will have to do it with the wildcard of Musk tinkering in the background. Musk has said he will become Twitter’s chief technology officer, and executive chairman, pushing his “vision” to transform Twitter into a multipurpose app he calls X, while Yaccarino keeps the trains running.
But Musk, the second richest person in the world, is famously impulsive. Shortly after striking a deal to acquire Twitter in 2022, he tried to back out of it, and now acknowledges that he overpaid for the company. His tweets, about everything from trolling PBS and NPR to a photo of his bedside table, featuring two guns and precisely four cans of diet coke, regularly create public relations crises, and even problems with regulators like the SEC.
From NBC glitz to “gutter brawling content”
Yaccarino will be walking into a messy situation at Twitter. Since Musk bought the company for $44 billion in November, more than 75% of the staff has been laid off or quit, and by Musk’s own admission, the value of the company has been cut in half.
And with its disheveled engineers, in-office cots and occasional toilet paper shortages, Twitter’s San Francisco headquarters is a world apart from the glitzy media halls of Manhattan. Yaccarino’s Instagram features a catalog of selfies with celebrities like Kim and Khloe Kardashian, Andy Cohen, Rami Malek, Vin Diesel, several cast members of SNL, the list goes on. “There is not a stage she doesn’t like,” a source close to Yaccarino told Fortune. “So this is a big win for her. And him [Musk]. But it’s not NBC.”
“It’s gutter brawling content. Not prime time streaming pristine content,” the same source added. “So will be interesting how she adjusts to that vibe.”
Despite Yaccarino’s Republican bona fides, some of Musk’s rabid fanbase of supporters have already claimed she’s a “superspreader for the woke mind virus.” Yaccarino chaired the future of work task force for the World Economic Forum, a group of influential political figures and global business leaders that Musk has openly criticized (calling it “boring”), the Washington Post reported. Additionally, as the chair of the Ad Council, Yaccarino collaborated with the Biden White House in 2021 to develop a coronavirus vaccine campaign that prominently featured Pope Francis.
The people who may be rooting for Yaccarino the most may be shareholders at Tesla, the electric car company at which Musk is also the CEO (he’s also leading SpaceX, the space exploration company, Neuralink, a brain computing company, and tunnel-making company The Boring Company).
Shares of Tesla rose 2.1% after the news emerged that Musk had found someone to replace him as Twitter CEO. Wedbush analyst Dan Ives cheered the move in a note to Tesla investors on May 12, describing it as the end of the “Twitter nightmare.”
When it comes to how all this shakes out for Twitter, Paskalis says Disney or NBC would be prime candidates to acquire Twitter, but likely for closer to $8 billion. If Musk wants to see any return on this investment, Paskalis said he’s smart to have chosen Yaccarino to take the helm. Now, Musk’s job is to get out of her way, and let her make money. Whether Musk is able to achieve that remains to be seen.
“I also think he recognizes that he’s been a complete failure at running Twitter. Virtually every decision he’s made has impacted advertisers’ trust in the platform, and they’re 95% of his revenue,” Paskalis said.
“Linda is the last card Elon has left to play,” Paskalis said. “Because if she can’t fix advertising revenue on the platform, then there’s no hope for him ever.”