星巴克前掌门爱的练习

    我把良心掸到一边，自我安慰说：“我又不是在这工作，别烦我。”正当我还想再找一个理由驳斥良心的质问时，一脸不耐烦的炸鸡店收银员粗鲁地打断我的思绪：“你要来点什么？”

    “一只鸡翅和一块鸡胸。”我犹豫着又补充了一句，“再要一份12块装大桶，外加小甜饼，谢谢。”

    买完东西我又回到了“哈德逊新闻”便利店，我大声喊着（一路惊扰了好几位顾客）：“我买了炸鸡，你们肯定会爱死我的！”接下来发生的事情是我万万没想到的：突然之间，六个女店员团团围住了我，给了我有生以来的第一个集体拥抱，15秒，20秒，25秒……其他的顾客都一脸纳闷。但它不仅让我一整天都很开心，而且让我更加坚信，赞美他人做的每一件小事情具有多么强大的力量。

    后来，我从拥抱中挣脱出来，跟她们道了别，朝B9登机口走去。机场保安过来问是不是我惹了什么麻烦。我告诉他：“没错。你去问那些姑娘们吧。”

    我正要在登机口附近坐下来开始吃炸鸡，这时塔奎娜走过来向我介绍她的主管。这位主管对我说：“谢谢您。”我回答：“您应该感谢塔奎娜，是她为您的店铺带来了生气。”

    这周唐纳德已经找了塔奎娜两次，包括今天早上，他乘红眼航班从西雅图飞临，5点45分，刚下飞机的他就对“哈德逊新闻”便利店的店员们说：“告诉塔奎娜，我回来了。”

    译者：李玫晓/汪皓

    Brushing Ms. Conscience off my shoulder, I said to myself, 'I don't even work here...leave me alone." As I thought about another reason to tell my conscience off, I was rudely interrupted by the cashier asking me, quite impatiently, "Your order, sir?"

    "A two-piece dinner," I said, hesitating. "And a 12-piece box with biscuits, please," I added.

    Walking back into Hudson News, I sang out loud (and annoyed a few customers along the way): "Show me some love 'cause I got the Chicken!" What happened next is something I didn't expect--and not only made my day but also reinforced the power of celebrating the little things that people do: Suddenly, I was surrounded by six women giving me my first group hug...15 seconds, 20 seconds 25 seconds...Now the customers were really getting upset.

    As I broke free, said goodbye, and headed to Gate B9, airport security asked me if I was the one causing trouble. "Yeah," I replied. "Just ask my girls."

    And as I sat down at the gate to eat my chicken, Taquana walked over and introduced her supervisor, who said, "Thanks." I said, "You should be thanking Taquana. She is making some things happen at your store!"

    Donald looked for Taquana twice this past week--including today at 5:45 a.m. when he landed on the red-eye from Seattle. "Tell Taquana I'm in town," he told the crew at Hudson News.