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大嘴惹祸:6位炮轰顾客的高管

大嘴惹祸:6位炮轰顾客的高管

Claire Zillman 2013年11月15日
都说顾客就是上帝,是衣食父母。但是,本文介绍的六位公司高管却公然对顾客出言不逊,结果惹祸上身。他们轻则招致批评,重则连累公司股价下挫,甚至因此丢了饭碗。

    奇普•威尔森

    周五,露露柠檬(Lululemon)创始人奇普•威尔森被迫道歉。原因是,他曾称公司的部分客户身材过于肥胖,不适合公司的品牌。他在接受彭博财经频道(Bloomberg TV)采访时说:“有些女人的身材根本不适合穿”公司100美元的瑜伽裤。后来,威尔森曾表示他对自己的行为造成的影响深感歉疚。可惜,他的道歉未能帮助这个品牌挽回公司股票今年早些时候以来因为透视瑜伽裤风波导致的股价大跌。

    Chip Wilson

    Lululemon (LULU) founder Chip Wilson was forced to apologize on Friday after he essentially called a segment of his customers too fat for the brand. "Some women's bodies just don't actually work" for the company's $100 yoga pants, he said during a Bloomberg TV interview. Later Wilson said that he was "sad for the repercussions" of his actions. The remarks certainly won't help the brand recover from its see-through-pants debacle and subsequent stock plunge from earlier this year.

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