大嘴惹祸:6位炮轰顾客的高管
Claire Zillman
2013年11月15日
都说顾客就是上帝,是衣食父母。但是,本文介绍的六位公司高管却公然对顾客出言不逊,结果惹祸上身。他们轻则招致批评,重则连累公司股价下挫,甚至因此丢了饭碗。
唐熙华 2012年,英国石油公司(BP)的一座钻井爆炸,导致11名员工死亡,还威胁到海岸居民的生活。而正当这家公司忙着阻止几十万加仑石油泄入墨西哥湾时,公司CEO唐熙华却在5月份表示,他只希望“他的生活能回归正常。”之后他对自己所谓“带来伤害的无心言论”表示了道歉。但最终,唐熙华还是宣布辞职,声称因为石油泄露事件,他在美国遭到了“妖魔化和诽谤”。(财富中文网) 译者:刘进龙/汪皓 |
Tony Hayward As his company scrambled to stop the hundreds of thousands of gallons of oil gushing into the Gulf of Mexico following a rig explosion that killed 11 workers and temporarily halted the lives of coastal residents, BP (BP) chief executive Tony Hayward said in May 2010 that he just wanted "his life back." He later apologized for what he called "a hurtful and thoughtless comment." Hayward ultimately resigned, stating that he'd been "demolished and vilified" in the U.S. for the spill. |