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3大高招清理职场情绪病毒

3大高招清理职场情绪病毒

Cali Ressler/Jody Thompson 2013年11月29日
办公室里总是蜚短流长,很多人甚至故意靠踩别人来抬高自己。放任这种情绪病毒扩散就会不断强化一种观念,认为只有循规蹈矩,惟命是从才是好员工。但是,要打造高效而又富有创造力的工作氛围,就必须及时清理这些负面的情绪,打破成见,允许人们拥有更多的自主权。

    2. 勇敢指出

    当听到对话中出现一些有害的内容时,礼貌地向说这些内容的人指出问题。不要让你或其他人因为过时的标准而感到愧疚,或者受到评判。我们生活在一个神奇的时代,许多人(或许有一天是所有人)可以做好自己的工作,我们的生活依靠的是我们实现的结果,而不是我们在办公室里待的时间长短。站起来,反抗制度,而不是成为制度的帮凶。为了赶时间而工作到深夜的会计不应该因为“上班晚”而被同事羞辱,为了观看女儿的芭蕾舞表演而在下午3点离开办公室的妈妈不该被爱管闲事的邻桌质问她为什么“提前”离开。

    听到这种负面言论时,改变谈话方向的一种简单方式是说:“你有什么事情需要我吗?”比如,如果有人看到你在下午2点钟离开并说“2点钟?你这么早是要去哪儿啊?”你可以这样回答:“你有什么事情需要我吗?”负面言论便会戛然而止,谈话会重新回到结果上。或者,如果同事对你说:“你看到了吗?艾莉森今天又是10点才来上班。”你可以回答:“你需要她为你做什么吗?”避免了背后负面言论。话题转移到更重要的事情上。

    3. 不要踩着别人来抬高自己。

    传统“赖班族”往往利用负面言论,借此让自己看起来工作很努力,是重要的员工,却根本不考虑他们实际表现如何。不要因为同事“晚到”15分钟或者没有像你一样上班,就对同事落井下石。专注于结果,如果需要让自己看起来更好,就应该去努力完成自己的工作,多考虑自己的客户、公司,以及如何进步。

    在没有负面言论的团队中工作是自由的。负罪感消失不见。工作效率大幅提高。

    没有人不愿意在消除了负面言论的环境中工作——根除这种言论对任何工作场所都有好处。人们还可以从过时的政策与标准中解脱出来,让所有人拥有足够的空间,以自己的方式做出自己的贡献。

    如何摆脱负面言论和扩大个人在工作中的自由?你对这个问题有什么故事或见解?欢迎在管理创新交流组织(MIX)主办的数字自由挑战(Digital Freedom Challenge)中与我们分享。(财富中文网)

    本文作者凯丽•莱斯勒与朱迪•汤普森是ROWE(只看结果的工作环境)的创造者,并著有《工作失败的原因》和《管理失败的原因》等作品。两位同时也是MIX主办的数字自由挑战活动的评委。

译者:刘进龙/汪浩        

    2. Point it out

    When you hear these toxic phrases pop up in conversation, politely point it out to the person saying it. Don't let yourself or someone else feel guilty or judged by an outdated standard. We live in an amazing time where many of us (one day, maybe all of us) can own our work and live by the results we achieve, not the desk-time we put in at the office. Stand up and rebel against the system, don't be a party to it. The accountant who has worked all night on a deadline shouldn't get shamed by their coworker for "coming in late" and the mom who leaves the office at 3 p.m. to attend her daughter's ballet recital shouldn't be questioned by nosy cubicle neighbors about why she's leaving "early."

    An easy way to redirect the conversation when you hear such negative talk is to say, "Is there something you need?" For example, someone sees you leaving at 2 p.m. and says "2:00? Where are you headed so early?" Your response: "Is there something you need?" Sludge is stopped dead in its tracks and the conversation is back to results. Or, if a coworker says to you, "Did you see Allison come in at 10 a.m. again today?" Your response: "Did you need something from her?" Back sludge averted. On to more important matters.

    3. Don't sludge to make yourself look good

    Sludge gives traditional office dwellers the chance to make themselves look like hard-working, valuable employees, regardless of how well they're actually performing. Don't be that guy who throws a coworker under the bus for being 15 minutes "late" or for not approaching work exactly like you do. Focus on results and if you need to make yourself look good, then own your work, think harder about your customers, your company, and making progress for them.

    Working on a team without sludge is liberating. Guilt evaporates. Productivity increases.

    All employees would rather work in a sludge-free environment -- and every workplace would benefit from eradicating such talk. It would also free people from antiquated policies and standards, and give everyone the headroom to make their best contribution, in their own way.

    Do you have a story or a big idea about getting rid of sludge and expanding individual freedom at work? Share it in the Digital Freedom Challenge over at the MIX.

    Cali Ressler and Jody Thompson are the creators of ROWE (Results-Only Work Environment) and authors of Why Work Sucks and Why Managing Sucks. They are judges of the Digital Freedom Challenge, hosted by the MIX.

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