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打造最佳职场的秘诀

打造最佳职场的秘诀

Brandon Southward 2013年12月03日
盖洛普最新调查显示,全美1亿全职员工中积极投入现有工作的仅占三成,而工作热情缺失每年导致的生产力损失高达4500-5500亿美元。如何打造良好的工作环境和氛围,提高员工的工作效率和专注度?最佳职场研究所研究了谷歌、联邦快递等佼佼者的经验,发现了它们的秘诀。

    全球范围内的沟通

    为了让公司发展壮大,公司高管和员工必须同心同德,形成朝着共同目标奋斗的共识。要实现这一点,坦诚和公开的沟通至关重要。格曼以制造公司庄臣(SC Johnson,排名第19位)为例,说明了什么是优秀的公司-员工沟通。格曼说:“庄臣希望为员工创造公开透明的环境,最近还向每一位员工发放了一本50页的公司长期目标手册。”

    这种融合的做法让公司获得了成功,因为它提升了员工与公司之间的信任感。谷歌是世界上最成功公司之一,它也拥有类似的核心价值。格曼说:“每周,谷歌都会举行一个名为“周五派对”(TGIF)的员工集会——“周五”这个词稍微有点问题,因为现在这一集会是在周四举行,这样,亚洲的团队也可以远程参与。世界各地的员工都可以提交问题,让演讲人予以解答。”

    打造人际关系

    雇主必须继续想方设法利用日新月异的科学技术来壮大自己的公司。全球最佳雇主尽管是因为它们的远见卓识和创造新技术的能力而大获成功,然而,它们获得成功的终极秘诀在于它们深知:归根结底,人际关系是公司脱颖而出的关键所在。格曼说:“这些公司还着眼于利用多种方式来培养人际关系,包括科学技术、全球培训机会、岗位交流和社交网络等。”

    欧特克公司(Autodesk,排名第11位)在这方面有独到的做法。格曼指出,这家公司利用创新的岗位计划,让员工理解共同目标并为之奋斗:“欧特克公司通过实施岗位交换项目为员工提供一个面对面的交流机会,在这一项目中,拥有类似职务角色的员工们在特定的时期内互换生活(工作、家和车)。”

    SAS(排名第二位)利用科技来维系员工之间的关系;格曼说,SAS的内部社交平台Hub“通过一个社交功能和高管博客来与员工交流,而员工也可以藉此在网络直播和员工集会期间提问或发表评论。”

    她认为,这类计划有助于培养员工之间彼此相连的感觉,而且不受工作地域的限制:“这些公司在打造全球员工‘团队’方面有着过人的表现,而借助这些公司所采取的良好措施,即便是身处不同半球的员工也能拥有更多机会进行交流。”(财富中文网)

    译者:翔

    Global communications

    In order for a company to thrive, both company leaders and their employees must be on the same page, with a sense that they are all working together toward a common goal. Direct and open communication is essential for this. Gorman points to manufacturing firm SC Johnson (No. 19) as an example of excellence in communicating with employees. "SC Johnson, wanting to be open and transparent with their employees, recently printed and distributed a 50-page guide on the company's long-term objectives to each employee," Gorman says.

    Such inclusion allows companies to be successful because it facilitates trust between employee and workplace. Being one of the most successful companies in the world, Google also exhibits this core value. "Google hosts a weekly town hall meeting known as TGIF -- which is a bit of a misnomer, since the meeting is now on Thursdays so team members in Asia can remotely attend. Employees from anywhere in the world can submit questions for the speakers to address," Gorman says.

    Creating human connections

    Employers must continue to find ways to leverage changing technology to allow their companies to prosper. When it comes to the World's Best Companies, their ability to envision and create technology makes them successful, but success ultimately lies in remembering that, after all, human connections are what set a company apart from others. "These companies also keep an eye on how to facilitate human interactions, whether through the use of technology, global training opportunities, job exchanges, social networks, and more." Gorman says.

    Autodesk (ADSK) (No. 11) has a unique way of doing this. Gorman points to its innovative job program as a means for employees to understand and be inspired by common threads: "Autodesk offers employees face-to-face interaction through a job swap program, in which employees with similar roles swap lives (jobs, homes, and cars) for a set period of time."

    SAS (No. 2) has used technology to maintain employee ties; its internal social platform the Hub "connects employees through a social networking function, blogs from leaders and gives the ability to ask questions or leave comments during webcasts and town halls," says Gorman.

    She believes these types of initiatives help to build a sense of connection among employees no matter where they are working: "These companies excel at creating 'teams' out of global employees and have great practices in place to enable more personal interactions among employees who may be half a world away."

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