首页 500强 活动 榜单 商业 科技 领导力 专题 品牌中心
杂志订阅

“先买后付”服务造成“隐性债务”,可能对美国经济造成不利影响

Eleanor Pringle
2024-05-15

财务上脆弱的人正在使用“先买后付”服务。

文本设置
小号
默认
大号
Plus(0条)

图片来源:MALTE MUELLER—GETTY IMAGES

华尔街普遍相信,在新冠疫情之后,美国消费者的经济健康状况明显好于预期,但一位分析师指出其中有一个巨大的漏洞。

他将其称为“隐性债务”,即在“先买后付”(BNPL)平台上的消费。征信机构通常不会记录这些债务。

大银行的首席执行官们对消费者状况明显好转的情况,继续表达震惊和喜悦。

摩根大通(JP Morgan Chase)的首席执行官杰米·戴蒙在最近表示,消费者“处于良好的状况”,而且经济“一片繁荣”。

与此同时,美国银行(Bank of America)的首席执行官布莱恩·莫伊尼汉建议美联储(Federal Reserve)的主席杰罗姆·鲍威尔要“保持谨慎”,不要过度依赖消费者支撑经济,因为他们最终将达到极限。

花旗集团(Citi)的首席执行官范洁恩(Jane Fraser)指出,在收入阶梯的底层开始出现了“裂缝”,而富国银行(Wells Fargo)的一位分析师同样对基本被银行业忽视的一种个人金融功能发出警告:人们购买商品,使品牌商获得更强劲的销售额,但在购买时没有全额付款。

相反,这些商品可以在更长的期限内分期付款,有时候会收取服务费,还款方式因为个人的信用可靠性而有所差异。

至少对经济学家们来说,这种消费方式的问题在于,较大的先买后付平台,通常拒绝与部分或全部征信机构分享客户的购物模式,它们担心客户的活动最终可能会降低它们的信用评分。例如,Afterpay从来不与信用主管部门分享数据,而Klarna向英国的征信机构分享了数据。

先买后付贷款机构也可能会报告部分数据,但不是全部数据。比如,在英国,对于付款期限较短的商品或者多个不同账户多次小额付款的商品,先买后付平台必须分享客户的信用和还款记录。

彭博社(Bloomberg)称,正是由于先买后付贷款机构与征信机构之间的信息黑洞,富国银行的高级经济学家蒂姆·昆兰才会创造出“隐性债务”这个词,称专家们因此“对消费者的状况感到洋洋自得”。

昆兰补充道:“人们需要更清楚先买后付的风险。”

当然,这不仅会影响银行的经济学家们衡量经济状况:它还会影响政策制定者,让他们无法通过数据了解到哪些人面临困境,进而选择了先买后付服务。

这些消费者会担心使用先买后付平台会对他们的信用评分造成负面影响,这是可以理解的。

益博睿(Experian)对《财富》杂志表示,该公司拥有相应的技术能够保证这种情况不会发生。其发言人解释称:“益博睿一直支持使用拓展数据源,包括先买后付账户信息,以帮助消费者建立征信档案,并改善其财务健康状况。我们有先买后付报告机制,方便提供商分享账户信息,并避免对个人信用评分造成不当的负面影响。”

7,000亿美元的漏洞

这种信息空白并非消费者健康状况出现的暂时性问题——它代表了数千亿美元的消费支出。

据Juniper Research公司预计,仅在2024年,先买后付交易总额就将达到3,340亿美元,到2028年将增长到6,870亿美元,市场增长率达到105%。

消费者也变得日益依赖这类平台,其中有五分之一的客户通过这些平台来购买必需品。

但英国的国家慈善机构公民咨询局(Citizens Advice)在2023年11月发布的研究发现,21%的先买后付平台用户存在拖欠或者逾期还款现象,有10%的用户称曾经被执法机构或者法警查访。

此外,在完成调查后一个月内支付分期付款的先买后付平台用户中,有近三分之一的用户从其他贷款机构借款,导致债台高筑。

纽约联邦储备银行(Federal Bank of New York)也警告称,先买后付服务的使用者在财务上脆弱的“比例极高”,衡量标准是在下个月遇到紧急状况时能够拿出2,000美元的平均概率。

研究人员菲力克斯·艾达拉、丹尼尔·曼格鲁姆和维尔波特·范德克劳在2023年9月的报告里指出,这“使人们对遭到负面经济冲击后,先买后付贷款的韧性和表现产生了疑问”。

他们认为,先买后付领域的一些大平台实际上正在呼吁美国加强监管。

今年3月,Klarna呼吁“在新的适度监管框架下”制定规则,而且该公司在给《财富》杂志的另外一份声明中补充道:“目前,Klarna未向美国征信机构报告正面或者负面信息。我们一直支持与征信机构分享数据的原则,以帮助提供商做出更好的贷款决策,并确保金融安全和保护消费者。”

“很可惜,征信机构目前使用或正在创建的模型,依旧无法保证负责任的使用先买后付平台可以计入信用评分,而且我们认为,需要开发一个适用于不同信用形式的模型。”

Klarna的观点得到了竞争对手Clearpay(隶属于Afterpay集团)的认同。Clearpay告诉《财富》杂志:“目前还没有针对先买后付为行业带来的创新而开发的解决方案。”

该公司的发言人补充道:“我们期待看到征信机构制定具体计划,这个计划应该包括将客户的先买后付信息纳入征信报告的方法,能够体现客户如何使用该项服务,从而帮助他们管理支出。客户数据对我们来说至关重要,我们的产品运作方式或者我们保护客户及其数据的政策发生任何变化,都需要经过仔细地论证和审查。”(财富中文网)

译者:刘进龙

审校:汪皓

华尔街普遍相信,在新冠疫情之后,美国消费者的经济健康状况明显好于预期,但一位分析师指出其中有一个巨大的漏洞。

他将其称为“隐性债务”,即在“先买后付”(BNPL)平台上的消费。征信机构通常不会记录这些债务。

大银行的首席执行官们对消费者状况明显好转的情况,继续表达震惊和喜悦。

摩根大通(JP Morgan Chase)的首席执行官杰米·戴蒙在最近表示,消费者“处于良好的状况”,而且经济“一片繁荣”。

与此同时,美国银行(Bank of America)的首席执行官布莱恩·莫伊尼汉建议美联储(Federal Reserve)的主席杰罗姆·鲍威尔要“保持谨慎”,不要过度依赖消费者支撑经济,因为他们最终将达到极限。

花旗集团(Citi)的首席执行官范洁恩(Jane Fraser)指出,在收入阶梯的底层开始出现了“裂缝”,而富国银行(Wells Fargo)的一位分析师同样对基本被银行业忽视的一种个人金融功能发出警告:人们购买商品,使品牌商获得更强劲的销售额,但在购买时没有全额付款。

相反,这些商品可以在更长的期限内分期付款,有时候会收取服务费,还款方式因为个人的信用可靠性而有所差异。

至少对经济学家们来说,这种消费方式的问题在于,较大的先买后付平台,通常拒绝与部分或全部征信机构分享客户的购物模式,它们担心客户的活动最终可能会降低它们的信用评分。例如,Afterpay从来不与信用主管部门分享数据,而Klarna向英国的征信机构分享了数据。

先买后付贷款机构也可能会报告部分数据,但不是全部数据。比如,在英国,对于付款期限较短的商品或者多个不同账户多次小额付款的商品,先买后付平台必须分享客户的信用和还款记录。

彭博社(Bloomberg)称,正是由于先买后付贷款机构与征信机构之间的信息黑洞,富国银行的高级经济学家蒂姆·昆兰才会创造出“隐性债务”这个词,称专家们因此“对消费者的状况感到洋洋自得”。

昆兰补充道:“人们需要更清楚先买后付的风险。”

当然,这不仅会影响银行的经济学家们衡量经济状况:它还会影响政策制定者,让他们无法通过数据了解到哪些人面临困境,进而选择了先买后付服务。

这些消费者会担心使用先买后付平台会对他们的信用评分造成负面影响,这是可以理解的。

益博睿(Experian)对《财富》杂志表示,该公司拥有相应的技术能够保证这种情况不会发生。其发言人解释称:“益博睿一直支持使用拓展数据源,包括先买后付账户信息,以帮助消费者建立征信档案,并改善其财务健康状况。我们有先买后付报告机制,方便提供商分享账户信息,并避免对个人信用评分造成不当的负面影响。”

7,000亿美元的漏洞

这种信息空白并非消费者健康状况出现的暂时性问题——它代表了数千亿美元的消费支出。

据Juniper Research公司预计,仅在2024年,先买后付交易总额就将达到3,340亿美元,到2028年将增长到6,870亿美元,市场增长率达到105%。

消费者也变得日益依赖这类平台,其中有五分之一的客户通过这些平台来购买必需品。

但英国的国家慈善机构公民咨询局(Citizens Advice)在2023年11月发布的研究发现,21%的先买后付平台用户存在拖欠或者逾期还款现象,有10%的用户称曾经被执法机构或者法警查访。

此外,在完成调查后一个月内支付分期付款的先买后付平台用户中,有近三分之一的用户从其他贷款机构借款,导致债台高筑。

纽约联邦储备银行(Federal Bank of New York)也警告称,先买后付服务的使用者在财务上脆弱的“比例极高”,衡量标准是在下个月遇到紧急状况时能够拿出2,000美元的平均概率。

研究人员菲力克斯·艾达拉、丹尼尔·曼格鲁姆和维尔波特·范德克劳在2023年9月的报告里指出,这“使人们对遭到负面经济冲击后,先买后付贷款的韧性和表现产生了疑问”。

他们认为,先买后付领域的一些大平台实际上正在呼吁美国加强监管。

今年3月,Klarna呼吁“在新的适度监管框架下”制定规则,而且该公司在给《财富》杂志的另外一份声明中补充道:“目前,Klarna未向美国征信机构报告正面或者负面信息。我们一直支持与征信机构分享数据的原则,以帮助提供商做出更好的贷款决策,并确保金融安全和保护消费者。”

“很可惜,征信机构目前使用或正在创建的模型,依旧无法保证负责任的使用先买后付平台可以计入信用评分,而且我们认为,需要开发一个适用于不同信用形式的模型。”

Klarna的观点得到了竞争对手Clearpay(隶属于Afterpay集团)的认同。Clearpay告诉《财富》杂志:“目前还没有针对先买后付为行业带来的创新而开发的解决方案。”

该公司的发言人补充道:“我们期待看到征信机构制定具体计划,这个计划应该包括将客户的先买后付信息纳入征信报告的方法,能够体现客户如何使用该项服务,从而帮助他们管理支出。客户数据对我们来说至关重要,我们的产品运作方式或者我们保护客户及其数据的政策发生任何变化,都需要经过仔细地论证和审查。”(财富中文网)

译者:刘进龙

审校:汪皓

Wall Street is generally convinced the economic health of the U.S. consumer is remarkably better than expected after COVID, but one analyst has pointed out there’s a gaping hole in the picture.

He calls it “phantom debt”—spending on “buy now, pay later” (BNPL) platforms, which often goes unrecorded by credit agencies.

Big bank CEOs have continually expressed their shock and delight at how well consumers are apparently faring.

JP Morgan Chase CEO Jamie Dimon recently said the consumer is in “pretty good shape” while the economy is “booming.”

Meanwhile, Bank of America CEO Brian Moynihan has encouraged Jerome Powell to be “mindful” of relying too heavily on consumers to prop up the economy, as they will eventually reach their breaking point.

While Citi CEO Jane Fraser has pointed out the “cracks” beginning to appear at the bottom end of the income ladder, a Wells Fargo analyst has also flagged a personal finance feature that is largely overlooked by the sector: people purchasing products—contributing to stronger sales for brands—but without paying the full balance at the time of sale.

Instead, payment for these products is taken in installments over a longer period of time—some of which come with service fees or with fluctuating repayment options depending on an individual’s perceived credit reliability.

The problem with this, for economists at least, is that the larger BNPL platforms often decline to share their customers’ purchasing patterns with some or all credit bureaus, concerned that their customers’ activity may ultimately bring down their credit score. Afterpay, for example, shares none of its data with credit agencies, while Klarna shares its data with U.K. credit bodies.

BNPL lenders may also report some but not all of their data. For example, in the U.K., BNPL providers are required to share a customer’s credit and repayment history for products with a short repayment window or multiple smaller payments across various accounts.

This black hole of information between BNPL lenders and credit agencies across the world is why Wells Fargo senior economist Tim Quinlan has coined the term “phantom debt,” per Bloomberg, saying experts have been “lulled into complacency about where consumers are” as a result.

“People need to be more awake to the risk of BNPL,” Quinlan added.

Of course, this isn’t just a problem for economists at banks taking a temperature check for the economy: it’s also a problem for policymakers who may not be seeing in the data individuals who are struggling, and are turning to BNPL services as a result.

These consumers, understandably, are among those concerned that using BNPL platforms will negatively impact their credit scores.

Experian told Fortune it already has the technology in place to ensure that doesn’t happen, a spokesman explained: “Experian has long supported the use of expanded data sources, including BNPL account information, to help consumers build their credit profile and improve their financial health. We have BNPL reporting mechanisms in place so providers can easily share account information, and prevent undue negative impact to an individual’s credit score.”

A $700 billion hole

This void of information isn’t a blip in consumer health—it represents hundreds of billions of dollars in consumer spending.

In 2024 alone, Juniper Research estimates, BNPL transactions will total $334 billion, ballooning to $687 billion by 2028, reflecting market growth of 105%.

Consumers are also becoming increasingly dependent on the platforms, with one in five customers using them to buy essential goods.

However, research by U.K. national charity Citizens Advice released in November found that 21% of BNPL customers have either missed or made a late payment, with 10% saying they had been visited by an enforcement agency or bailiffs.

Moreover, nearly a third of BNPL customers who had paid an installment within a month of completing the survey had borrowed the money from another lender—compounding debt with yet more debt.

The Federal Bank of New York has also warned that the people using BNPL services are “disproportionately” financially fragile—as measured by the average likelihood of being able to come up with $2,000 in the next month in case of an emergency.

This “raises questions about the resilience of BNPL lending and its performance following an adverse economic shock,” researchers Felix Aidala, Daniel Mangrum, and Wilbert van der Klaauw added in the September note.

For their part, some of the largest players in the BNPL space are actually calling for better oversight in the U.S.

In March, Klarna called for rules “under the umbrella of new and proportionate regulation” and in a further statement to Fortune, added: “Right now Klarna does not report positive or negative information to the US credit bureaus. We have supported the principle of sharing data with the bureaus for some time as a way to help providers make better lending decisions and to ensure the financial safety and protection of consumers.

“Unfortunately, the current models the bureaus are using or creating still cannot ensure responsible BNPL usage is calculated in credit scoring and we believe a model needs to be developed that works for different forms of credit.”

Klarna was echoed by competitor Clearpay—part of the Afterpay group—which told Fortune “there is not a solution developed for the innovation BNPL has brought to the sector.”

A spokesman for the company added: “We look forward to seeing specific plans from credit bureaus about how they would like to incorporate customer BNPL information into their reports—in a way that is reflective of how customers use this service to help manage their spending. Customer data is of the utmost importance to us, and any changes to the way our product works or the policies we have in place to protect our customers and their data will need to be proven and reviewed carefully.”

0条Plus
精彩评论
评论

撰写或查看更多评论

请打开财富Plus APP

前往打开