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白领经济的“风向标”——“幽灵工作”正在增多

彭博社
2024-09-12

第二季度,咨询业的“幽灵工作”比例从两年前的26%上升至31%。

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求职的咨询师愈发可能是在追逐“幽灵工作”机会。招聘平台Greenhouse的数据显示,现在打着招聘咨询师的广告却没有真实招聘活动的职位(也称为“幽灵工作”)创下了两年来的新高。

虽然金融和科技领域的“幽灵工作”有所减少,但作为白领经济风向标的咨询行业的“幽灵工作”却在第二季度上升至31%,高于两年前的26%,远高于整个就业市场的普遍水平。

在这个历来都是最优秀、最聪明的人才拥有众多雇主可供选择的行业,如此的转变让很多求职者感到沮丧。咨询师们也抱怨过招聘人员“玩失踪”的经历,与此相关的一种现象是招聘人员在招聘和面试过程中终止所有沟通且不做任何解释。

米歇尔·伦茨(Michelle Lentz)最近刚被一家小型咨询公司裁员,如今正在找工作,她表示:”这种经历太糟糕了。”伦茨说,她最近多次经历招聘人员“玩失踪”——有时候根本没有任何回复,还有些时候进入了面试流程,招聘人员却突然消失了。

她说:“我不介意收到自动回复的拒信,相比其他,更喜欢这样的了结方式。”

客户对传统咨询服务的需求下降,导致埃森哲(Accenture Plc)、安永(Ernst & Young)和麦肯锡(McKinsey & Co)等公司裁员和招聘放缓。围绕美国总统大选的不确定性以及对经济衰退迫在眉睫的担忧,也使市场降温,而就在两年前,该市场待遇丰厚的就业机会还相当多。

根据行业研究机构Source Global Research的数据,去年美国咨询市场增速从上一年的14%降至5.2%,近半数聘用咨询顾问的公司表示他们在缩减、推迟或取消项目。该研究机构预测今年的增速约为6%。

招聘放缓

Greenhouse公司的客户平均每月发布约22.5万个职位,该公司的联合创始人兼总裁乔恩·斯特罗斯(Jon Stross)说:"当经济火爆时,你必须更好地对待求职者,更快地做出决定。当情况逆转,求职者太多时,决策速度就会减慢。招聘人员可以等待最完美的人选,因此他们对求职者的态度就会变差,却不受惩罚。”

在一个深受咨询师欢迎的Reddit论坛上,有人抱怨称自己申请了500多个职位,但一无所获。另一个人说,许多职位“已经关闭或搁置”,以至于他们对工作“不再挑挑拣拣”。

行业通讯Recruiting Brainfood的编辑李宏(Hung Lee,音译)表示,在当前招聘放缓的情况下,太多的求职者让招聘方应接不暇。李宏说,造成幽灵工作的其他原因还包括,比如有的岗位空缺其实已经被填补,但企业没有在网上撤掉招聘信息,还有的情况是突然招聘冻结,或是外部招聘机构贴出的招聘信息重复。

他说:"这些不是虚假广告,只是代表真实职位的副本。花大力气创造一个虚假职位是不值得的。”

薪资缩水

不仅是失业的咨询师求职艰难,就连那些有工作的人也面临着工资增长放缓的局面。

据商业智库世界大型企业联合会(Conference Board)称,该行业的薪资涨幅预计将连续第三年下降。这项针对薪酬经理的调查发现,明年咨询行业的平均薪资预算将仅增长3.85%,比今年略有下降,比2023年近5%的增幅低了整整一个多百分点。

人工智能是造成咨询业就业市场不确定性的部分原因。企业正在探索新技术,可能不再需要顾问提供的全面服务。

世界大型企业联合会美国人力资本中心负责人戴安娜·斯科特(Diana Scott)表示:“随着新人工智能技术的出现,企业的需求也在发生变化,规模更小、更灵活的机构已经占据了主导地位。咨询行业如今正在面临颠覆。”(财富中文网)

译者:中慧言-王芳

求职的咨询师愈发可能是在追逐“幽灵工作”机会。招聘平台Greenhouse的数据显示,现在打着招聘咨询师的广告却没有真实招聘活动的职位(也称为“幽灵工作”)创下了两年来的新高。

虽然金融和科技领域的“幽灵工作”有所减少,但作为白领经济风向标的咨询行业的“幽灵工作”却在第二季度上升至31%,高于两年前的26%,远高于整个就业市场的普遍水平。

在这个历来都是最优秀、最聪明的人才拥有众多雇主可供选择的行业,如此的转变让很多求职者感到沮丧。咨询师们也抱怨过招聘人员“玩失踪”的经历,与此相关的一种现象是招聘人员在招聘和面试过程中终止所有沟通且不做任何解释。

米歇尔·伦茨(Michelle Lentz)最近刚被一家小型咨询公司裁员,如今正在找工作,她表示:”这种经历太糟糕了。”伦茨说,她最近多次经历招聘人员“玩失踪”——有时候根本没有任何回复,还有些时候进入了面试流程,招聘人员却突然消失了。

她说:“我不介意收到自动回复的拒信,相比其他,更喜欢这样的了结方式。”

客户对传统咨询服务的需求下降,导致埃森哲(Accenture Plc)、安永(Ernst & Young)和麦肯锡(McKinsey & Co)等公司裁员和招聘放缓。围绕美国总统大选的不确定性以及对经济衰退迫在眉睫的担忧,也使市场降温,而就在两年前,该市场待遇丰厚的就业机会还相当多。

根据行业研究机构Source Global Research的数据,去年美国咨询市场增速从上一年的14%降至5.2%,近半数聘用咨询顾问的公司表示他们在缩减、推迟或取消项目。该研究机构预测今年的增速约为6%。

招聘放缓

Greenhouse公司的客户平均每月发布约22.5万个职位,该公司的联合创始人兼总裁乔恩·斯特罗斯(Jon Stross)说:"当经济火爆时,你必须更好地对待求职者,更快地做出决定。当情况逆转,求职者太多时,决策速度就会减慢。招聘人员可以等待最完美的人选,因此他们对求职者的态度就会变差,却不受惩罚。”

在一个深受咨询师欢迎的Reddit论坛上,有人抱怨称自己申请了500多个职位,但一无所获。另一个人说,许多职位“已经关闭或搁置”,以至于他们对工作“不再挑挑拣拣”。

行业通讯Recruiting Brainfood的编辑李宏(Hung Lee,音译)表示,在当前招聘放缓的情况下,太多的求职者让招聘方应接不暇。李宏说,造成幽灵工作的其他原因还包括,比如有的岗位空缺其实已经被填补,但企业没有在网上撤掉招聘信息,还有的情况是突然招聘冻结,或是外部招聘机构贴出的招聘信息重复。

他说:"这些不是虚假广告,只是代表真实职位的副本。花大力气创造一个虚假职位是不值得的。”

薪资缩水

不仅是失业的咨询师求职艰难,就连那些有工作的人也面临着工资增长放缓的局面。

据商业智库世界大型企业联合会(Conference Board)称,该行业的薪资涨幅预计将连续第三年下降。这项针对薪酬经理的调查发现,明年咨询行业的平均薪资预算将仅增长3.85%,比今年略有下降,比2023年近5%的增幅低了整整一个多百分点。

人工智能是造成咨询业就业市场不确定性的部分原因。企业正在探索新技术,可能不再需要顾问提供的全面服务。

世界大型企业联合会美国人力资本中心负责人戴安娜·斯科特(Diana Scott)表示:“随着新人工智能技术的出现,企业的需求也在发生变化,规模更小、更灵活的机构已经占据了主导地位。咨询行业如今正在面临颠覆。”(财富中文网)

译者:中慧言-王芳

Consultants seeking work are increasingly likely to be chasing ghosts. Job listings for consulting roles with no hiring activity, also known as “ghost jobs,” hit a two-year high, according to data from hiring platform Greenhouse.

While ghost jobs have declined in finance and technology, those in consulting — a bellwether for the white-collar economy — rose to 31% in the second quarter, up from 26% two years ago and well above the prevalence across the broader job market.

The shift is creating a lot of frustrated jobseekers in an industry where the best and brightest historically have had their choice of employers. Consultants have also bemoaned the experience of getting ghosted, a related phenomenon where the recruiter ends all communication during a hiring and interview process without any explanation.

“It can be so awful,” said Michelle Lentz, who’s on the job market after a recent layoff from a boutique consulting firm. Lentz said she has been ghosted multiple times recently — sometimes not hearing back at all, and other times getting to the interview process, only for the recruiter to go silent.

“I don’t care for automated rejection letters, but would prefer that, just to have closure,” she said.

Ebbing demand for traditional consulting services has prompted job cuts and slower hiring at firms like Accenture Plc, Ernst & Young and McKinsey & Co. Uncertainty around the US presidential election and renewed concerns about a looming recession have also cooled a market where lucrative jobs were plentiful just two years ago.

Growth in the US consulting market slowed last year to 5.2%, according to Source Global Research, an industry researcher, down from 14% the previous year, as nearly half of firms that use consultants said they were scaling back, deferring or canceling projects. The researcher forecasts growth of about 6% this year.

Slower Hiring

“When the economy is hot, you have to treat job candidates better and make decisions faster,” said Jon Stross, co-founder and president of Greenhouse, whose customers post an average of about 225,000 jobs a month. “When it flips and there are way too many candidates, it slows down decision making. Recruiters can wait for that perfect person, so they treat people worse and get away with it.”

On a Reddit board popular among consultants, one person complained about applying for more than 500 jobs without finding anything. Another said many roles “have gotten closed or put on hold,” so much so that they’re “no longer being picky.”

Such behavior can be a result of recruiters getting overwhelmed by applicants in today’s slower hiring market, according to Hung Lee, the editor at Recruiting Brainfood, an industry newsletter. Other causes of ghost jobs, Lee has said, include job listings that remain online long after the position has been filled, a sudden hiring freeze, or when an external recruitment agency posts a duplicate of a job that’s already been advertised by the employer.

“They’re not fake ads, just clones representing a real job,” he said. “The effort to create a fake job is not worth the cost to do so.”

Shrinking Salaries

It’s not just job-hunting consultants whose lives are getting tougher, those who are currently employed are also seeing slowing wage growth.

The industry’s salary increases are projected to decline for the third straight year, according to the Conference Board, a business think tank. The survey of compensation managers found that average salary budgets in consulting are set to rise just 3.85% next year, a tick down from this year and more than a full percentage point below the nearly 5% boost in 2023.

Artificial intelligence is driving some of the uncertainty in the consulting job market. Businesses are exploring the new technologies and might not need the full services consultants have to offer anymore.

“With the advent of new AI technology, what companies need is changing, and smaller, more nimble agencies have taken hold,” said Diana Scott, US Human Capital Center leader at the Conference Board. “The consulting industry is being disrupted now.”

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