继前老板纳思瀚(Laxman Narasimhan)离职后,Chipotle首席执行官布莱恩·尼科尔宣布掌舵星巴克(Starbucks),这一令人震惊的消息给这家咖啡巨头的股价带来了亟需的刺激:消息公布后的第二天,公司股价上涨了22%,投资者纷纷看好星巴克扭转颓势的潜力。
杰富瑞(Jefferies)分析师认为,庆祝的理由可能有点为时过早。杰富瑞常务董事安迪·巴里什(Andy Barish)在周一的一份报告中将星巴克的股票评级罕见下调至“持有”,并将公司评级下调至“表现不佳”,相当于“卖出”评级。根据彭博社的数据,这是该分析师自2011年开始追踪该公司以来首次给出相当于卖出的评级。
巴里什和他的同事们认为,在尼科尔刚刚升任后,炒作(反映在公司股价和估值上)就“过头了”。星巴克的复苏之路依然漫长。他预计该股未来12个月将下跌20%,目标价为76美元,而周一的收盘价为95.48美元。
巴里什在报告中说:“尼科尔几周前才刚刚上任。我们对他的计划知之甚少,因此我们认为这一涨幅太大,也太快了。”
在9月9日执掌星巴克之后,尼科尔在一封公开信中写道,他计划在担任首席执行官的头100天内推动公司发展,包括加强供应链,更好地区分“外带”和“到店”订单,以及缩短订单时间。作为全球最大的咖啡连锁店,星巴克最近一直在努力应对销售下滑的问题,部分原因是星巴克应用程序用户因为等待时间过长而放弃订单,以及消费者的固执谨慎。尽管尼科尔制定了应对这些挑战的计划,但杰富瑞分析师相信,这些改善不会一蹴而就。
巴里什表示:“虽然新任首席执行官表示,正在讨论必要的战略变革,但我们认为,由于运营、文化、价值感知和技术等问题需要时间来解决,执行将面临挑战。”
星巴克面临重重挑战
尼科尔的前任纳思瀚虽然是由星巴克创始人霍华德·舒尔茨(Howard Schultz)钦点的人选,但却没有给星巴克的激进投资者带来什么启发。在公司5月份惨淡的季度业绩之后,舒尔茨在领英(LinkedIn)上写道,星巴克应该“承认自己的缺点,不找任何借口”,并猛烈抨击公司和纳思瀚——纳思瀚上任才17个月。
由于中东紧张局势加剧,导致抵制活动引发销售下滑,加上消费者对价格上涨感到不满,工会工人在谈判桌前等待,纳思瀚留给尼科尔一大堆问题需要解决。
但是,尼科尔在改善餐厅运营方面的业绩纪录,是当初给投资者带来信心的原因。在Chipotle因大肠杆菌疫情爆发导致20名顾客住院的影响而陷入困境之际,尼科尔接管了这家快餐休闲连锁店,将其重新定位为一家烹饪前卫的公司。他大力推广限时食品,为Chipotle引入了高效的数字订餐系统,并制定了将美国餐厅数量翻番至7000家的目标。这是在他担任首席执行官的六年时间里完成的。在履新两周后,尼科尔必须树立崇高的目标,这样才能成为星巴克的救世主。
尼科尔在公开信中说:"我们将重新聚焦于星巴克一直以来的独特之处——能让人们聚在一起的温馨咖啡馆,在这里我们提供由技艺精湛的咖啡师手工制作的最优质的咖啡。这是我们永恒不变的特色。我们将在此基础上不断创新。”(财富中文网)
译者:中慧言-王芳
继前老板纳思瀚(Laxman Narasimhan)离职后,Chipotle首席执行官布莱恩·尼科尔宣布掌舵星巴克(Starbucks),这一令人震惊的消息给这家咖啡巨头的股价带来了亟需的刺激:消息公布后的第二天,公司股价上涨了22%,投资者纷纷看好星巴克扭转颓势的潜力。
杰富瑞(Jefferies)分析师认为,庆祝的理由可能有点为时过早。杰富瑞常务董事安迪·巴里什(Andy Barish)在周一的一份报告中将星巴克的股票评级罕见下调至“持有”,并将公司评级下调至“表现不佳”,相当于“卖出”评级。根据彭博社的数据,这是该分析师自2011年开始追踪该公司以来首次给出相当于卖出的评级。
巴里什和他的同事们认为,在尼科尔刚刚升任后,炒作(反映在公司股价和估值上)就“过头了”。星巴克的复苏之路依然漫长。他预计该股未来12个月将下跌20%,目标价为76美元,而周一的收盘价为95.48美元。
巴里什在报告中说:“尼科尔几周前才刚刚上任。我们对他的计划知之甚少,因此我们认为这一涨幅太大,也太快了。”
在9月9日执掌星巴克之后,尼科尔在一封公开信中写道,他计划在担任首席执行官的头100天内推动公司发展,包括加强供应链,更好地区分“外带”和“到店”订单,以及缩短订单时间。作为全球最大的咖啡连锁店,星巴克最近一直在努力应对销售下滑的问题,部分原因是星巴克应用程序用户因为等待时间过长而放弃订单,以及消费者的固执谨慎。尽管尼科尔制定了应对这些挑战的计划,但杰富瑞分析师相信,这些改善不会一蹴而就。
巴里什表示:“虽然新任首席执行官表示,正在讨论必要的战略变革,但我们认为,由于运营、文化、价值感知和技术等问题需要时间来解决,执行将面临挑战。”
星巴克面临重重挑战
尼科尔的前任纳思瀚虽然是由星巴克创始人霍华德·舒尔茨(Howard Schultz)钦点的人选,但却没有给星巴克的激进投资者带来什么启发。在公司5月份惨淡的季度业绩之后,舒尔茨在领英(LinkedIn)上写道,星巴克应该“承认自己的缺点,不找任何借口”,并猛烈抨击公司和纳思瀚——纳思瀚上任才17个月。
由于中东紧张局势加剧,导致抵制活动引发销售下滑,加上消费者对价格上涨感到不满,工会工人在谈判桌前等待,纳思瀚留给尼科尔一大堆问题需要解决。
但是,尼科尔在改善餐厅运营方面的业绩纪录,是当初给投资者带来信心的原因。在Chipotle因大肠杆菌疫情爆发导致20名顾客住院的影响而陷入困境之际,尼科尔接管了这家快餐休闲连锁店,将其重新定位为一家烹饪前卫的公司。他大力推广限时食品,为Chipotle引入了高效的数字订餐系统,并制定了将美国餐厅数量翻番至7000家的目标。这是在他担任首席执行官的六年时间里完成的。在履新两周后,尼科尔必须树立崇高的目标,这样才能成为星巴克的救世主。
尼科尔在公开信中说:"我们将重新聚焦于星巴克一直以来的独特之处——能让人们聚在一起的温馨咖啡馆,在这里我们提供由技艺精湛的咖啡师手工制作的最优质的咖啡。这是我们永恒不变的特色。我们将在此基础上不断创新。”(财富中文网)
译者:中慧言-王芳
The shock announcement of Chipotle CEO Brian Niccol taking the helm of Starbucks following former boss Laxman Narasimhan’s departure was a much-needed jolt to the coffee giant’s stock: Company shares were up 22% the day after the news, with investors rallying around the potential for a turnaround in Starbucks’ slump.
The cause for celebration may be a little premature, Jefferies analysts believe. In a Monday note, Jefferies managing director Andy Barish downgraded Starbucks’ stock to a rare hold and cut the company to underperform, the equivalent of a sell rating. It’s the first time the analyst has given a sell-equivalent rating since beginning to cover the company in 2011, according to Bloomberg data.
The hype reflected in the company’s stock price and valuation immediately following Niccol’s promotion was “overdone,” according to Barish and his colleagues. Starbucks still has a long road to recovery. He predicted the stock dropping 20% over the next 12 months, setting a target price of $76 from Monday’s closing price of $95.48.
“We find this gain to be too much too soon when very little is known about Mr. Niccol’s plans so early in his tenure, which just began weeks ago,” Barish said in the note.
After taking the helm of Starbucks on Sept. 9, Niccol wrote in an open letter his plans to boost the company in his first 100 days as CEO, including intentions to bolster its supply chain, better differentiate between “to-go” and “for-here” orders, and improving order times. Starbucks, the world’s largest coffee chain, has struggled recently with slumping sales, in part because of Starbucks app users abandoning orders over long wait times, as well as a stubbornly cautious consumer. While Niccol has a plan to address these challenges, Jefferies analysts are convinced these improvements will not happen overnight.
“While the new CEO suggests necessary strategic change is now on the table,” Barish said, “we believe execution will be challenged as issues like ops, culture, value perception and tech take time to fix.”
Starbucks is steeped in challenges
Niccol’s predecessor Narasimhan did little to inspire Starbucks’ activist investors, despite him being handpicked by founder Howard Schultz for the role. Following a lackluster quarter for the company in May, Schultz wrote on LinkedIn that Starbucks should “own the shortcoming without the slightest semblance of an excuse,” blasting the company and Narasimhan—who had been in the role only 17 months—by default.
With rising Middle East tensions causing boycott-fuelled sales slumps, as well as customer frustration over hiked-up prices and union workers waiting at the bargaining table, Narasimhan left Niccol with a full plate of issues to be addressed.
But Niccol’s track record of improving restaurant operations is what instilled such confidence from investors in the first place. Taking the reins at Chipotle as it reeled from the impact of an E. coli outbreak hospitalizing 20 customers, Niccol rebranded the fast-casual chain as a culinary-forward company. He pushed limited-time foods, introduced efficient digital ordering to Chipotle, and set the goal of doubling its U.S. restaurant count to 7,000. That was over the course of his six-year tenure as CEO. Two weeks into his new role, Niccol has to set lofty goals to be Starbucks’ savior.
“We’re refocusing on what has always set Starbucks apart—a welcoming coffeehouse where people gather, and where we serve the finest coffee, handcrafted by our skilled baristas,” Niccol said in his open letter. “This is our enduring identity. We will innovate from here.”