When Joe Stinziano, senior vice president of Samsung Electronics, took the stage recently at a press event on the future of smart TV, few might have expected him to talk about the quietest device in the living room: the remote control. "Until now, the remote control has basically stayed the same for 50 years," Stinziano said, before proceeding to unveil a bevy of innovative new features.
Indeed, Stinziano cast a spotlight on a device that may very well be the last piece of home entertainment equipment to undergo broad, fundamental change. Hampered by manufacturing costs, infrastructure, and competing technical standards, the remote control has gotten little attention even though the average household now has four of them, each with its own confusing array of buttons and services. What changes remote controls have gone through have mostly been evolutionary. That may be starting to change.
Why has the remote control been a long-time victim of innovation? "It's always come secondary to the television or set top box it's been paired with," says Michel Alvarez who was lead designer when Boxee TV, a progressive home theater PC software application, developed its flagship set-top box and dual-sided remote. "As manufacturers continued to invest production costs on making sure the main unit delivered on its competitive features, remote control innovation sat on the back burner, ultimately plateauing the relationship between the remote and the television."
It didn't start that way. The first wireless remote was a marvel, introduced by Zenith Radio Corporation in 1956 and engineered by Robert Adler. Called the "Zenith Space Command," it offered a simple interface, consistent with consumer habits for watching television at the time. With its introduction an evolution happened: choice or remotes was granted to consumers for the first time. Findings emerged that began to shape programming: 25% of viewers changed the channel once the credits started rolling since they could change the channel sitting down. Yet by the turn of the century, the remote's design faltered under the weight of multiple systems. Not only did it multiply by device -- while one remote shipped with a TV, another shipped with the cable box -- but the separation of labor and service provider caused an unstoppable multiplicity of buttons.