苹果 门店数量:300多家 第一家门店:弗吉尼亚州泰森角,2001年5月19日开张。 负责人:前负责人为荣恩•约翰逊,现由高级副总裁约翰•布劳威特负责。 圣克拉拉店的顾客人数:40人 店内员工:35人 迎宾员工:3人 来自员工的问候:4次 最佳问候:“嘿,您这身夹克真帅……您今天想买些什么?” 自称不拿销售提成的员工人数:0人。 表示我正在看的一款笔记本并不适合我的员工人数:0人。 站在Kinect体感游戏机前面伴着布兰妮的《Toxic》扭动身体的男性员工人数:0人。 公司折扣:提供选择性的折扣。 促销活动:无。(“没错,苹果基本不搞促销。”) 听说我在找微软PC后,一名员工的反应:“哥们儿,微软可能便宜点,但苹果的质量没得说。我们的客户服务无可匹敌。(同时碰了碰拳头)” 译者:朴成奎 |
Apple Stores: 300-plus First store: Tysons Corner, Virginia on May 19, 2001 Executive-in-charge: Formerly Ron Johnson; currently, Senior Vice President John Browett Customers at the Santa Clara store: 40 Employees on the floor: 35 Employees at the entrance: 3 Employee greetings: 4 Best greeting: "Hey, I really love that jacket... So, what are you in the market for?" Employees who said they don't receive commission: 0 Employees who said I wouldn't want the laptop I was looking at: 0 Male employees writhing to "Toxic," by Britney Spears, via Microsoft Kinect: 0 Corporate discounts: Yes, selective. Sales promotions: None. ("Yeah, Apple doesn't really do that.") One employee's reaction when told I was also looking at PC's: "Bro, they may be cheaper, but Apple's all about quality. Our customer service can't be beat. [fist bump]" |
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